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HomeMy WebLinkAboutChugach Electric Watt Buster ApdxB 2010 Watt Buster Final Report B-1 Appendix B: Residential Component Educational Materials B.1 Effectiveness of BEMs: Tendril Information Topic Page Tendril User Guide B-2 Tendril Troubleshooting Guide B-45 Tendril Set Point Thermostat User’s Guide B-51 About Your New Home Area Network B-78 Tendril Frequently Asked Questions B-79 Tendril Getting Started Guide B-81 B.2 Effectiveness of BEMs: Energy Efficiency Information Topic Page Messages Posted on Tendril Devices B-82 Energy Efficiency postcard mailed to all Chugach customers B-83 SmartPowerAK Content B-85 Energy Programs B-85 Stop Losing Money B-88 Links B-90 Home Page B-92 In the News B-93 House Passes Caulkers Bill (5/6/2010) B-93 New Guidelines for ENERGY STAR Homes (5/24/2010) B-96 Akenergyefficiency.org (6/30/2010) B-97 Consumer Behavior and Electricity Usage (7/26/2010) B-98 B.3 Comparison/Assessment of BEMs: Device Information Topic Page Information and Tips for OpenPeak Device B-103 OpenPeak Quick Start Guide B-104 EnergyHub Dashboard System User Manual B-105 B.4 Appliance Power Meters: Device Information Topic Page Watts Up? Operator Manual B-106 Kill A Watt Operating Manual B-109 B-2 B-3 B-4 B-5 B-6 B-7 B-8 B-9 B-10 B-11 B-12 B-13 B-14 B-15 B-16 B-17 B-18 B-19 B-20 B-21 B-22 B-23 B-24 B-25 B-26 B-27 B-28 B-29 B-30 B-31 B-32 B-33 B-34 B-35 B-36 B-37 B-38 B-39 B-40 B-41 B-42 B-43 B-44   Tendril  Troubleshooting  Guide   This  guide  explains  how  to  resolve  common  issues  when  you  set  up  and  register   Tendril  devices.       How  Do  I  Change  My  Password?   At  this  time,  a  Tendril  customer  support  representative  must  change  your  web  portal   password  for  you.  To  request  a  password  change,  please  contact  us  by  visiting   www.tendrilinc.com/support/contact-­‐us.    Or  call  1-­‐866-­‐364-­‐4526.     How  Do  I  Resolve  a  “Gateway  ID  Not  Found”  Message?   The  Tendril  Transport  device  sends  information  to  and  from  your  Home  Area  Network,  and   is  pictured  here.     During  the  registration  process,  you  may  receive  a  “Gateway  ID  Not  Found”  message,  which   refers  to  the  Transport  device.  To  resolve  this  issue:   -­‐ Make  sure  the  Gateway  ID  you  entered  into  the  Vantage  web  portal  matches  the   Gateway  ID  listed  on  the  back  of  the  Transport.     -­‐ Check  whether  both  lights  on  the  front  of  the  Transport  are  green.  If  any  lights  are   amber,  the  device  is  still  checking  for  a  firmware  update  from  our  servers,  and  the   device  cannot  be  registered.  Wait  for  the  lights  to  turn  green.  If  your  Transport   lights  never  turn  green,  contact  us  at  1-­‐866-­‐364-­‐4526.   -­‐ Check  whether  the  Transport  is  plugged  in,  and  connected  to  your  router  with  an   Ethernet  cable.  Press  the  cable’s  end  firmly  into  the  port  in  the  Transport,  and  do   B-45     2   the  same  with  the  end  in  the  router.    If  you  hear  or  feel  a  click,  try  the  registration   process  again.   -­‐ Check  your  Internet  connection  on  your  computer.  Are  you  able  to  access  other   websites?  If  not,  power-­‐cycle  your  router  by  unplugging  the  power  cable  and   plugging  it  back  in.  Wait  several  minutes,  then  try  and  access  the  page.  Try  logging   out  and  refreshing  your  browser  before  attempting  to  register  again.   -­‐ Check  the  Ethernet  port  on  the  back  of  the  Transport.  You  should  see  a  green  light   and  a  flashing  amber  light.  If  you  do  not  see  those  lights,  check  your  router.  Make   sure  it  is  plugged  in  and  connected  to  your  modem.  If  you  have  an  Internet   connection,  you  should  see  the  green  and  amber  lights  on  your  router,  like  those  on   the  Transport.    If  you  do  not  see  any  lights,  unplug  the  power  cable  from  your   Transport,  and  power-­‐cycle  your  router  by  unplugging  the  power  cable  and   plugging  it  back  in.  Wait  several  seconds,  then  plug  the  Transport  back  in.  Check   your  Internet  connection  on  your  computer.  If  you  still  cannot  access  any  websites,   call  your  Internet  service  provider.   What  do  the  Colored  Lights  on  the  Translate  Indicate?   The  Tendril  Translate  device  contains  a  collection  of  four  lights  that  provide  status   information  regarding  the  communication  of  the  Translate  with  the  Meter  and  your  Home   Area  Network  (HAN).    At  initial  startup,  each  light/LED  cycles  its  color  for  1  second.    When   the  Translate  has  two  solid  green  lights,  the  HAN  (ZigBee)  network  is  formed  and  the  Meter   signal  is  being  read.   The  letters  shown  in  the  diagram  are  for  your  reference  when  you  read  the  following  table.   The  letters  do  not  appear  on  the  device  itself.   B-46     3   Light/LED  State  Indication   A  Solid  Red  Signal  from  Meter  lost  (for  1  hour)   A  Blinking  Red  No  signal  found  from  the  Meter  (Blinks  for  1   hour)   B  Blinking  Green  Receiving  signal  from  the  Meter   C  Solid  Red  Unrecoverable  error   D  Blinking  Green  Blinking  until  registered  state  (Meter  ID   received)   D  Solid  Green  HAN  Network  formed  and  registered   C  &  D  Alternate  Blinking   Green  and  Red   An  Over  the  Air    (OTA)  update  is  in  progress.         What  if  My  Translate  Has  a  Red  Flashing  Light?   The  physical  location  of  the  Translate  device  in  your  home  can  affect  its  ability  to  receive  a   signal  from  the  meter.    To  avoid  this  issue,  follow  these  tips:   • Place  the  Translate  in  the  same  room,  preferably  on  the  same  wall,  as  the  meter.     However,  do  not  put  the  Translate  directly  behind  the  meter,  or  within  three  feet  of   the  meter.  Here’s  why:  the  meter  box  blocks  the  signal  directly  behind  the  box,  so   placing  the  Translate  too  close  will  not  allow  it  to  pick  up  the  signal.   • Allow  several  hours  (2-­‐8  hours)  for  the  Translate  to  pick  up  the  first  signal  from  the   meter.   • A  red  light  on  the  Translate  may  begin  to  flash,  which  means  it  has  not  received  a   signal  from  the  meter  in  an  hour.  This  does  not  necessarily  mean  the  location  is  bad.   It  simply  means  that  the  Translate  has  not  begun  to  receive  meter  reads  yet,  but  it   might  in  another  hour  or  so.  Best  practice:  leave  the  Translate  up  overnight.  If  it  is   still  flashing  red  the  next  day,  try  another  location.     • The  online  portal  needs  several  reads  from  the  meter,  via  the  Translate,  before  it  can   begin  showing  data  and  graphs.  Leaving  it  up  overnight  sets  good  expectations:  the   B-47     4   Translate  will  usually  receive  meter  reads  overnight,  and  the  reads  should  then   appear  in  the  portal.   How  do  I  Adjust  the  Screen  Contrast  on  the  Insight?   The  Tendril  Insight  device  is  an  in-­‐home  display  that  lets  you  determine  quickly  your   current  household  consumption  and  estimated  monthly  bill.    The  Insight  is  pictured  here:     When  you  initially  turn  on  your  Insight  in-­‐home  display  and  prepare  to  register  and  join  it   to  your  Home  Area  Network  (HAN),  the  contrast  setting  may  be  too  light  or  dark,  making  it   difficult  to  read  the  text  on  the  screen.      If  your  screen  appears  hard  to  read,  use  the   following  steps  to  adjust  the  screen  contrast.   -­‐ Press  the  bottom  left  button  repeatedly  to  incrementally  lighten  your  display.   -­‐ Press  the  bottom  right  hand  button  repeatedly  to  incrementally  darken  your   display.   This  technique  only  works  prior  to  registration  upon  initial  plug  in,  and  your  contrast   settings  are  not  saved.    You  can  easily  adjust  and  save  contrast  settings  after  registration  by   using  the  Insight  menu  options.    (Menu:  Settings:  Contrast)   How  Do  I  Know  If  My  Insight  Joined  the  Right  Network?   When  a  Tendril  Insight  device  joins  a  Home  Area  Network  (HAN),  it  automatically  joins  a   unique  channel  number.    In  some  cases,  your  Insight  may  join  another  HAN  that  is  nearby.   As  a  result,  you  cannot  register  your  Insight  on  your  HAN.       B-48     5     To  verify  that  your  Insight  joined  your  HAN,  compare:   • The  EPAN  ID  that  is  printed  on  the  back  of  your  Translate  device.   • The  EPAN  ID  that  is  shown  on  your  Insight  in-­‐home  display.       If  the  EPAN  IDs  are  the  same,  your  Insight  has  joined  your  HAN  and  you  may  register  it.   If  the  EPAN  IDs  are  different,  you  can  resolve  this  issue  by  pressing  the  two  buttons  on  the   upper-­‐right  corner  of  your  Insight.  The  upper  button  increases  the  channel  number,  while   the  lower  button  decreases  the  channel  number.  Watch  the  display  for  each  number  that   you  try,  and  wait  a  few  seconds  to  see  if  your  Insight  device  successfully  joined  your  HAN.     Verify  that  the  EPAN  ID  on  the  Insight  matches  the  EPAN  ID  on  the  Translate  device.  You   can  then  register  your  Insight  on  your  online  portal.     What  if  My  Insight  Didn’t  Find  Any  Network?   If  your  Insight  didn’t  find  any  network,  it  displays  a  message  such  as  “Device  FAILED  to   Join.”     To  fix  this,  use  the  two  buttons  on  the  upper-­‐right  corner  of  your  Insight  to  try  other   channel  numbers.  The  upper  button  increases  the  channel  number,  while  the  lower  button   decreases  the  channel  number.  Watch  the  display  for  each  number  that  you  try,  and  wait  a   few  seconds  to  see  if  your  Insight  device  successfully  joined  your  Home  Area  Network   (HAN).       If  using  a  different  channel  number  worked  for  your  Insight  and  it  has  now  joined  a   network,  great!  However  you  should  still  verify  that  your  Insight  joined  your  HAN,  and  not   an  adjacent  HAN,  as  explained  in  the  previous  section.  Verify  that  the  EPAN  ID  on  the   Insight  display  matches  the  EPAN  ID  on  your  Translate  device.  You  can  then  register  your   Insight  on  your  online  portal.     If  you  toggled  through  every  channel  number  and  your  Insight  still  cannot  find  any   network,  please  contact  our  Support  team  at  1-­‐866-­‐364-­‐4526.   B-49     6   What  do  the  Insight  Symbols  Represent?   The  Insight  Home  screen  provides  information  about  the  connectivity  status  of  your  home   area  network  (HAN).    The  upper  left  corner  displays  symbols  that  indicate  whether  your   devices  are  connected.    These  symbols  appear  only  on  the  Home  and  Monitor  screens.     When  devices  are  not  connected,  the  Insight  indicator  light  on  the  upper  right  hand  side  of   the  display  flashes,  signaling  a  communication  error.       The  following  table  explains  the  meaning  of  each  Insight  symbol.     Insight   Symbol     Status  Insight  Indicator  Light   (upper  right)    Insight  communicating  with  Transport,   Translate  and  Meter.  Off     Insight  cannot  communicate  with   Translate.   Blinks  on  and  off  every  .05   seconds.     Translate  cannot  communicate  with  Meter.  Off     Insight  cannot  communicate  with   Transport.   Blinks  on  and  off  every  .05   seconds.     Insight  cannot  communicate  with   Transport,  and  Translate  cannot   communicate  with  Meter.   Blinks  on  and  off  every  .05   seconds.     Insight  cannot  communicate  with  any  of   the  devices.   Blinks  on  and  off  every  .05   seconds.     B-50 
 Tendril Set Point Thermostat User’s Guide TREE Version 1.8 B-51 ii Tendril
Copyright
Information
 Copyright © 2010 Tendril Networks, Inc. All rights reserved. Tendril®, logo and combinations thereof, are trademarks. Other terms and product names may be trademarks of others. Disclaimer: The information in this document is provided in connection with Tendril products. No license, express or implied, to any intellectual property right is granted by this document or in connection with the sale of Tendril products. EXCEPT AS SET FORTH IN TENDRIL’S TERMS AND CONDITIONS OF SALE LOCATED IN TENDRIL’S STANDARD SOFTWARE LICENSE, TENDRIL ASSUMES NO LIABILITY WHATSOEVER AND DISCLAIMS ANY EXPRESS, IMPLIED OR STATUTORY WARRANTY RELATING TO ITS PRODUCTS INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON- INFRINGEMENT. IN NO EVENT SHALL TENDRIL BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, PUNITIVE, SPECIAL OR INCIDENTAL DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, OR LOSS OF INFORMATION) ARISING OUT OF THE USE OR INABILITY TO USE THIS DOCUMENT, EVEN IF TENDRIL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Tendril makes no representations or warranties with respect to the accuracy or completeness of the contents of this document and reserves the right to make changes to specifications and product descriptions at any time without notice. Tendril does not make any commitment to update the information contained herein. Tendril’s products are not intended, authorized, or warranted for use as components in applications intended to support or sustain life. This product employs or practices certain features and/or methods of the following U.S. Patents: 7,054,271; 6,249,516 and/or 6,044,062. Updated: 2/23/10 2:29 PM B-52 iii Table
of
Contents
 
 Tendril
Set
Point
Overview ...................................................................................................................1
 About
this
Guide....................................................................................................................................................1
 Using
your
Set
Point
Thermostat........................................................................................................2
 Installing
your
Set
Point
Thermostat ...........................................................................................................2
 About
your
Set
Point
Thermostat ..................................................................................................................2
 Overview
of
Controls
and
Display .................................................................................................................2
 Controls ...............................................................................................................................................................2
 Display .................................................................................................................................................................3
 System
Mode
Settings ...................................................................................................................................5
 Fan
Settings .......................................................................................................................................................5
 Basic
Operations ...................................................................................................................................................5
 Buttons
and
Icons ...........................................................................................................................................5
 Lock/Unlock
Keypad .....................................................................................................................................7
 Default
Settings ................................................................................................................................................7
 Programming
your
Set
Point
Thermostat..................................................................................................7
 Set/Change
Date
and
Time .........................................................................................................................7
 Program
Schedules
and
Defaults..............................................................................................................8
 Set
Program
Schedule ................................................................................................................................10
 Reset
and
your
Program
Schedule ........................................................................................................10
 Vacation
and
Temporary
Overrides ..........................................................................................................10
 Set
Vacation
Program
Override .............................................................................................................10
 Set
Temporary
Temperature
Override ...............................................................................................11
 Ramp
Option ........................................................................................................................................................12
 Configure
your
Set
Point
Thermostat .......................................................................................................13
 Change
Temperature
Units ......................................................................................................................13
 Change
Temperature
Span .......................................................................................................................13
 Change
Fan
Setting ......................................................................................................................................14
 Set
Filter
Life
Span .......................................................................................................................................14
 Messages ...............................................................................................................................................................14
 View
Active
Messages.................................................................................................................................15
 View
Message
History ................................................................................................................................15
 Events .....................................................................................................................................................................15
 View
Active/Pending
Events ...................................................................................................................16
 Set
Event
Rules ..............................................................................................................................................16
 Reject
an
Event ..............................................................................................................................................17
 View
Event
History ......................................................................................................................................17
 Energy
Prices .......................................................................................................................................................18
 View
Energy
Prices ......................................................................................................................................18
 Battery
Care
and
Monitoring ........................................................................................................................19
 Backlight ................................................................................................................................................................19
 Verify
Firmware
Version ................................................................................................................................19
 Configure
Set
Point
to
Work
with
TREE ..................................................................................................19
 Join
the
TREE
Network ..............................................................................................................................20
 Register
your
Set
Point
Thermostat .....................................................................................................21
 Troubleshooting.......................................................................................................................................23
 Related
Documents .................................................................................................................................24
 B-53 1 Set Point Overview Tendril 1.8 Tendril
Set
Point
Overview
 Tendril Set Point is a smart, Programmable, Communicating Thermostat (PCT). It works with Tendril Residential Energy Ecosystem (TREE) home area network to help you better understand and manage the energy consumption in your home. Set Point is wired to compatible HVAC units, allowing you to adjust your home’s temperature to optimize comfort and energy efficiency. You can use Tendril’s preconfigured rules or define your own rules to adjust your energy consumption as costs and demand fluctuate. Tendril Set Point puts you in charge of deciding how much energy you want to consume and when. It’s easy to monitor your usage and save money by wisely allocating your resources. NOTE: This device is optional and may not be included in your Home Area Network (HAN). About
this
Guide This guide targets the consumer and details the Set Point thermostat features, controls, programs and settings. 
 Under
no
circumstances
should
anyone
other
than
a
qualified
technician
install
or
 remove
your
Set
Point
Thermostat.
 
 Note: Tendril recommends that you regularly schedule HVAC maintenance on your heating and cooling equipment to keep your system operating at peak performance.
 
 NOTE: For more information about all Tendril products and features, see the Related Documents section at the end of this guide.
 
 B-54 2 Using Your Set Point Thermostat Tendril 1.8 Using
your
Set
Point
Thermostat
 Installing
your
Set
Point
Thermostat
 Tendril requires installation of your Set Point thermostat by a qualified technician. 
Under
no
circumstances
should
anyone
other
than
a
qualified
technician
install
or
 remove
your
Set
Point
Thermostat About
your
Set
Point
Thermostat
 Your Set Point thermostat offers the following features: • Four programmable daily temperature schedules for heating and cooling. • Temporary over ride of programmed temperatures. • Programmable vacation temperature schedules. • Copy function for quick and easy customized programming of daily schedules. • On-screen alerts to remind you to change/reset the filter and replace the batteries. • Colored lights indicate various modes. • Participation in utility-offered programs to manage consumption during peak energy demand periods. • Viewing of messages, events and pricing programs from your utility company. Overview
of
Controls
and
Display
 Controls
 • System: used to move Set Point to Mode Selection. • Fan: used to move Set Point from FAN AUTO to FAN ON. • Scroll up: used to scroll up through menus or temperatures. • Scroll down: used to scroll down through menus or temperatures. • Reset: Power reset button reboots thermostat in case it should lock up. • Buttons: Selects the function associated diagonally with the upper right corner of the button on the display. B-55 3 Using Your Set Point Thermostat Tendril 1.8 Display
 Set Point includes informational text on the main screen that indicates the various settings that have been entered or defaulted for your thermostat. The text includes such information as the current System mode, the daily schedule segment being run and the Fan setting. It can also indicate if you are operating in the auxiliary or emergency heat mode. The following information can be displayed: • Modes: The mode indicator displays the mode in which the Set Point is operating. There are five. • HEAT: Sets the Set Point into heat mode. • COOL: Set the Set Point into cooling mode. • AUX: Sets the Set Point into auxiliary heat mode. This option is only available in heat pump systems equipped with auxiliary heating subsystems. • EMER (Emergency Heat): Sets the Set Point into emergency heat mode. This option is only available in heat pump systems equipped with emergency heating subsystems. • Off: Shuts of Heating Ventilating and Air-conditioning (HVAC) system. • Program: The program indicator displays the daily schedule segment that is presently running on the Set Point. Each segment comes preset and can be customized for start time and temperature setting. There are four. • MORN (morning) • DAY • EVE (evening) • NIGHT • System: Used to move Set Point to Mode Selection. • Fan: Used to move Set Point from FAN AUTO to FAN ON. • Fan: The fan indicator displays whether the Set Point has set the ventilation fan to Auto or ON. • Screen Bars: Screen bars change as the function being used changes. Set Point is programmed as you wish by pushing the soft keys to the lower left of each screen bar to select the appropriate entry. • Light Emitting Diodes (LED): • RED: Shows the Set Point is not joined to a network. • YELLOW: Shows the Set Point has a message waiting. B-56 4 Using Your Set Point Thermostat Tendril 1.8 • Temperature Indicators: • Current: The current temperature for the area in which the Set Point is located. • Set point: The desired temperature the Set Point has been set to maintain. • Day, Date, and Time indicators: Display the day, date, and time to which Set Point has been programmed. These buttons and displays are labeled in the following drawing. Note: The above screen is an example of typical display information. Depending on your Set Point thermostat configuration, slightly different information may be displayed on your unit. See the Basic Operations chart for an explanation of those icons that can be displayed on your Set Point. B-57 5 Using Your Set Point Thermostat Tendril 1.8 System
Mode
Settings
 To change your System mode: 1. Press the System button on the front of the Set Point thermostat. This highlights the System mode indicator. 2. With the System mode indicator highlighted, use the or arrows to scroll through the different settings. 3. Press Save to save the new setting. Fan
Settings
 The Set Point thermostat has two fan settings: • ON: Fan is always on • AUTO: Fan automatically starts when the system (either heating or cooling) turns on. To change the Fan setting: 1. Press the Fan button on the front of the Set Point thermostat. 2. With the Fan indicator highlighted, use the or arrows to scroll through the different settings. 3. Press Save to save the new setting. 
 Basic
Operations
 Buttons
and
Icons
 The following table provides a description of each button, setting indicator, and icon on the Set Point thermostat. Button / Setting Description 1. Increases temperature/date/time 2. Scrolls through and highlights Menu options 1. Decreases temperature/date/time 2. Scrolls through and highlights Menu options HOME Displays main Set Point thermostat screen B-58 6 Using Your Set Point Thermostat Tendril 1.8 Button / Setting Description MENU Displays main menu SELECT 1. Selects highlighted program 2. Confirms messages SYSTEM 1. One press wakes up the system, a second press highlights the OFF/HEAT/COOL mode. 2. Synchronizes local time to GMT time FAN Initializes fan operation RESET Resets all settings to their default AUTO Fan runs when heating or cooling mode is activated ON Fan is always activated Icon Description Heat is activated A/C is activated Battery power is low; replace batteries. Thermostat is locked. The thermostat must be unlocked before any setting changes can be made. Time to replace your filter. Your thermostat has successfully joined a Zigbee network. 
 B-59 7 Using Your Set Point Thermostat Tendril 1.8 Lock/Unlock
Keypad
 You can protect your thermostat settings from further changes after you have programmed your options by locking the keypad. When your thermostat keypad is locked, the lock icon appears on the Home screen and none of the Set Point buttons work. 1. To lock your keypad, press the and arrows simultaneously. The lock icon appears on your display. 2. To unlock your keypad, press and hold the and arrows simultaneously until the lock icon disappears from your display. Default
Settings
 By default, your thermostat is provided with the following preconfigured settings and programs. Function
Default
 Program Temporary and Vacation mode are not activated Room temperature 70°F (21°C) Clock 01/01/00 12:00am, Saturday Units Fahrenheit System Heat Fan Auto Programming
your
Set
Point
Thermostat
 Your Set Point thermostat provides a seven-day programmable schedule of time and temperature for both heating and cooling. This allows you to set different temperatures at different times for those weekend days when the majority of your time is spent at home, and week days when your household members are at work and school. Set/Change
Date
and
Time
 Set Point thermostat has multiple time of day configurations: • On initial connection to a power source, the default time of 12:00 am Saturday is shown regardless of the actual time or day. This is used as the starting point for the time of day until another of the following options is set. B-60 8 Using Your Set Point Thermostat Tendril 1.8 • When registered with the TREE network, the correct time of day and date are automatically downloaded and displayed.
 • The time can be manually set.
 To manually set your time and date:
 1. Press Menu . 2. Press the or arrow to navigate to Smart Energy Setup and press Select . 3. Press the or arrow to navigate to Zigbee Setup and press Select . 4. Press the or arrow to navigate to Zigbee Time and press Select . 5. Local Time is highlighted. Time is displayed as hh:mm. 6. Press Select to navigate to the hour setting. Press the or arrow to change the hour. 7. Press Next to navigate to the minutes setting. Press the or arrow to change the minutes. 8. Press Next to navigate to the date setting. The Date is displayed as <month name>/dd/yyyy. Press the or arrow to change the month. Repeat this step to change the date and year. 9. While the year is selected, press Save to save your settings. 10. When you complete all values for the date and time, the thermostat automatically returns to the main screen. Program
Schedules
and
Defaults
 Your Set Point thermostat is preconfigured with a default weekly program schedule and is ready for use. You can customize your schedule to fit your own needs. Set Point provides multiple daily scheduling segments including: • Morning (MORN) • Day • Evening (EVE) • Night The daily schedule segment that is currently running on your Set Point is shown on the main screen. B-61 9 Using Your Set Point Thermostat Tendril 1.8 Default daily schedule segments The following chart shows the daily programs that run on the Set Point thermostat by default. Preset programs help you save money and ensure optimal energy usage. 
 Day of Week Sunday - Saturday Program Time Heat Cool MORN 6:00am 70°F (21.0°C) 75°F (24.0°C) DAY 8:00am 62°F (16.5°C) 85°F (29.0°C) EVE 6:00pm 70°F (21.0°C) 75°F (24.0°C) NIGHT 10:00pm 62°F (16.5°C) 78°F (25.5°C) B-62 10 Using Your Set Point Thermostat Tendril 1.8 Set
Program
Schedule
 To customize your daily temperature segments for heat and cool modes on the Set Point thermostat, use the steps provided below. The schedule allows for daily schedules in 4 different time segments. 1. Press Menu . 2. Press the arrow to navigate to Program Schedule and press Select . 3. Use the or arrow to navigate through the days of the week. 4. On any day, press Next to navigate to the time display. 5. Press the or arrow to change the program time at which the scheduled segment will begin. 6. Press Next to navigate to the Heat setting. 7. Press the or arrow to raise or lower the temperature. 8. Repeat steps 6 and 7 to set the Cool temperature. 9. Continue to press Next to move to the next schedule segment. (Morn, Day, Eve, Night) 10. When you have completed your settings, press Save to save your changes. Reset
and
your
Program
Schedule
 Notice the Reset button in the bottom right of the screen. If you press Reset, the entire Program schedule will reset back to the preconfigured values listed in the chart above. Vacation
and
Temporary
Overrides
 You can override any schedule using the following two options. • Vacation: Temporarily overrides program settings for the number of days you specify (up to 99 days). • Temp: Temporarily overrides program settings. Settings will return to the programmed values at the next program boundary. Note: You cannot permanently override the Set Point thermostat’s default programs Set
Vacation
Program
Override
 Vacation Mode is used for temporary, long-term override such as a vacation. The set temperature is held for a period of time up to 99 days. When 99 days have passed, Vacation mode is canceled and the system returns to the default daily segment schedules. When the Set Point thermostat is in Vacation mode, VAC is displayed on the Home screen. B-63 11 Using Your Set Point Thermostat Tendril 1.8 To program your thermostat for vacation override: 1. Press Menu . 2. Press the arrow to navigate to Vacation and press Select . 3. In the resulting display, press Select to highlight the OFF value for the Vacation Mode. 4. Press the or arrow to toggle the Vacation Mode setting between OFF and ON. 5. Press Save to save your changes 6. Use the or arrows to navigate to the remaining two fields to be set and press Select to activate the value fields. 7. Press the arrow to navigate to set the appropriate value for each field. 8. Press Save after each value is set to save your settings. 9. Press Menu followed by Home to return to the Home screen. Notice that the last field, Days Remaining, cannot be edited. This field automatically tracks the number of days remaining in your vacation program. You can cancel your vacation program at any time by following the above steps and setting the Vacation setting to OFF . Set
Temporary
Temperature
Override
 Temporary override is the temporary change of the programmed temperature. Any temporary override will revert to the daily scheduled segment temperature when the next Set Point time increment is reached. When the Set Point thermostat is set to temporary override, CUSTOM is displayed on the Home screen. B-64 12 Using Your Set Point Thermostat Tendril 1.8 To temporarily change the set temperature: • When adjusting set temperature make sure the system mode is not set to OFF . • Press the or arrow once and release to move the temperature up and down. • If you hold either the or arrow for 2 seconds or longer, the Set Point thermostat will step through temperatures at a rate of 4 values per second; each “step” has units of 1°. This will change the temperature by 4° per second while either arrow is depressed. Ramp
Option
 Your Set Point thermostat has the ability to “ramp” up, or begin preheating /cooling your home so your specified temperature is reached by the daily scheduled segment time. For example: If your MORN schedule is set to heat your house to 70° at 6 a.m., the heat comes on before 6 a.m. so the temperature is 70° by the time you wake at 6 a.m. You can use the table below to estimate the amount of time your HVAC system will operate in ramp time prior to meeting your scheduled temperature. The following table shows the difference between the scheduled temperature and the current temperature, and the amount of Ramp time required to reach the scheduled temperature. Temperature difference: (Next scheduled temp. – Current displayed room temp.) Ramp mode start time: (Time before start time of the next program) Larger than or equal to 12°F (6.0°C) 120 minutes 11°F (5.5°C) 110 minutes 10°F (5.0°C) 100 minutes 9°F (4.5°C) 90 minutes 8°F (4.0°C) 80 minutes 7°F (3.5°C) 70 minutes 6°F (3.0°C) 60 minutes 5°F (2.5°C) 50 minutes 4°F (2.0°C) 40 minutes B-65 13 Using Your Set Point Thermostat Tendril 1.8 3°F (1.5°C) 30 minutes 2°F (1.0°C) 20 minutes 1°F (0.5°C) 10 minutes Less than or equal to 0°F (0°C) Will not start Configure
your
Set
Point
Thermostat
 Note: Press any button to wake up the Set Point thermostat prior to programming the unit. Change
Temperature
Units

 You can switch between Fahrenheit (F) and Celsius (C) degrees for display on the Set Point thermostat. 1. Press Menu to display a list of options. 2. Press Select to choose the Preferences option. 3. Press the or arrow to change the temperature units from F to C. 4. Press Save to save your changes. 5. Press Home to return to the main screen. Change
Temperature
Span

 Temperature span refers to the temperature change that the Set Point thermostat must measure before cycling the HVAC device under its control (furnace or A/C). The default value is 1° F. (0.5° C.). • If your system is cycling too often, you can change the span to 2° F. (1° C.) • If your system is not cycling often enough, change the span to 0.5° F. (0.25° C.) 1. Press Menu to display a list of options. 2. Press Select to choose the Preferences option. 3. Press Next to navigate to the Span option. 4. Press the or arrow to change the span setting. 5. Press Save to save your changes. 6. Press Home to return to the main screen. B-66 14 Using Your Set Point Thermostat Tendril 1.8 Change
Fan
Setting
 The Fan setting determines the amount of time that the fan remains on beyond the point when the compressor has been shut off in cooling mode. The default is 60 seconds; you can change this to 0, 30, or 90 seconds 1. Press Menu to display a list of options. 2. Press Select to choose the Preferences option. 3. Press Next to navigate to the Fan option. 4. Press the or arrow to select the number of seconds your fan will remain running. 5. Press Save to save your changes. 6. Press Home to return to the main screen. Set
Filter
Life
Span

 You can set a life span for your filter by changing the counter from 0-999 hours; the default is 500. When the filter life span has expired, a filter icon displays on the Set Point thermostat screen. 1. Press Menu to display a list of options. 2. Press Select to choose the Preferences option. 3. Press Next to navigate to the Filter option. There are two numbers displayed next to the Filter option. • The first number represents the number of hours used since the filter was installed. To clear this number, press Reset . • The second number represents the number of hours at which you want to display a filter warning. Set this number using the or arrow. When the filter has been in use for the number of hours you entered, the filter warning icon displays. 4. Press Save to save your changes. 5. Press Home to return to the main screen. Messages
 The Set Point thermostat can display informational messages sent from your utility. These messages can be used to alert you of certain important notices or events such as an impending price change or load reduction. B-67 15 Using Your Set Point Thermostat Tendril 1.8 View
Active
Messages

 When you receive a message from your utility company: • A blinking yellow light displays on the left hand side of your Set Point thermostat. • A Message button appears on your Home screen with the text Message Waiting displayed above the message button. To view your active message: 1. Press the Message button to view the message. 2. If the message is tagged as critical, you must acknowledge the message by pressing the Okay button. Note: Messages are also displayed on your Insight in home display and your personalized Vantage Web portal. View
Message
History
 To view your messages: 1. Press Menu . 2. Press the arrow to navigate to Smart Energy Setup and press Select . 3. Press the arrow to navigate to View Messages and press Select to display messages. 4. Press the or arrow to page through multiple messages. 
 Events
 Set Point receives event notices from your utility company such as “load control” events. These events can reduce heating temperature or air conditioning temperatures for a short period of time. When an event is issued, the event notice is displayed on your Set Point thermostat. The display contains such information as: • Event - The current state of the event (Active, Pending, Rejected, Accepted). • Level – The level of criticality of the event from the Utility Company. • Start Time – The time the event began. • Duration – The length of time the event is active. • Remaining – The amount of time remaining for the event. B-68 16 Using Your Set Point Thermostat Tendril 1.8 View
Active/Pending
Events
 When you receive an active or pending event from your utility company: • A yellow light displays on the left hand side of your Set Point thermostat. o If the event is pending, the light will remain blinking until you have acknowledged the event. Do this by pressing the Event button. o If the event is active, the light will remain solid yellow until the event has completed. • An Event button appears on your Home screen with the text Event Active or Event Pending displayed above the event button. o If you have multiple events queued, a bracketed number displays after the Event text indicating the number of events waiting to be executed. (Event [3]) 1. Press the Event button to view the event. 2. Press the More button to review additional details about the event on the next page. Set
Event
Rules
 By default the Set Point is configured to accept all events sent to your thermostat. You can refine your event configuration by setting event rules. To set your event rules: 1. Press Menu . 2. Press the arrow to navigate to Smart Energy Setup and press Select . 3. The Event Rules menu option is highlighted. Press Select . 4. Press the arrow to navigate through the different rule options: • Accept All Events - All issued events are automatically accepted. • Reject All Events - All issued events are automatically rejected. • Accept All Mandatory – Only those critical or mandatory events are automatically accepted. 5. Press Save to save your changes. 6. Press Home to return to the main screen. B-69 17 Using Your Set Point Thermostat Tendril 1.8 
 Reject
an
Event
 Unless an event issued by your Utility Company is mandatory, you can reject, or opt-out of participation in the event. To reject an event: 1. Press the Event button on the Home screen. The Event detail appears. 2. Press the Reject button in the bottom center of the screen. 3. A message appears asking you to confirm your action. Press Yes to continue, or No to cancel. 4. You are returned to the Event log with your Event: status updated to show Reje cted . 5. You can easily choose to re-enter the event by selecting the Accep t button at the bottom of the Event log screen. This option is available to you as long as the event is active. You can also view and accept or reject Set Point events from the TREE Vantage Web portal. See the TREE Users Guide for more information. View
Event
History
 You can view the most recent events from the event log at any time. To view your events: 1. Press Menu . 2. Press the arrow to navigate to Smart Energy Setup and press Select . 3. Press the arrow to navigate to View Events and press Select to display your events. 4. Press the or arrow to page through multiple events. The View Events history log stores the last 5 events that have been issued to your Set Point. 
 B-70 18 Using Your Set Point Thermostat Tendril 1.8 
 Energy
Prices
 Set Point can display pricing or rate plans from your utility company. You can use your Set Point thermostat to see the current price tier, the amount of KWh you have used and the name of the Rate plan in which you are currently enrolled. P ricing Programs Some Utility Companies offer pricing programs to encourage you to save money by using the bulk of your energy when the demand is lower. Some examples of the typical pricing programs you might encounter are: • Fixed – Energy prices are at a fixed rate per KWh and remain the same regardless of time or usage • Time of Use - Energy rates change based on the day, time and season • Rebate Programs – Rebates are offered if consumption is lower than a calculated baseline during high demand periods • Peak Pricing – Rates increase during typical high usage periods. View
Energy
Prices
 To access your energy price display: 1. Press Menu . 2. Press the arrow to navigate to Smart Energy Setup and press Select . 3. Press the arrow to navigate to View Energy Prices and press Select to display the pricing information 4. After a short delay, your thermostat automatically returns to the Home screen. Kilowatts and Kilowatt Hours A kilowatt (kW) is a unit of measure for the amount of power being used. A kilowatt-hour (kWh) is the unit of measure for the amount energy used over a period of time. When you buy electricity you are charged by the kilowatt hour (kWh). When you use 1 kilowatt for 1 hour, you’ve used a kilowatt-hour. Example: An electric heater with one heating element might use 1 kilowatt. Used for an hour, it would use 1-kilowatt hour. For this use, you would be charged for 1 kWh at the rate indicated on your utility bill. B-71 19 Using Your Set Point Thermostat Tendril 1.8 Battery
Care
and
Monitoring

 The Set Point thermostat must have access to an HVAC 24-volt supply to operate. The Set Point thermostat uses AA batteries to maintain date/time during a power failure, but not to operate the unit. This means that the Set Point will not be able to communicate with TREE while operating on batteries. Backlight
 The backlight on your Set Point thermostat is activated when any key is pressed. The backlight turns on for 30 seconds. Pressing any other key press extends the lighting period for 30 seconds. If the batteries are the only power supply, the backlight does not operate when the batteries are low. When 24 VAC power is connected, the backlight operates on AC power regardless of the battery level. Verify
Firmware
Version
 If you need to check the firmware version of your Set Point thermostat, follow these steps: 1. Press Menu to navigate to the main menu page. 2. Press the arrow to navigate to About This Device . 3. Press Select to navigate to the device information page. 4. Press the arrow to navigate to the second page. The firmware version is displayed next to Firm : heading on the screen. Configure
Set
Point
to
Work
with
TREE

 When you configure your Set Point thermostat to work with Tendril Residential Energy Ecosystem (TREE) home area network, you can access the Tendril Internet application (Vantage). From Vantage Web portal you can: • Track your energy usage and cost. • Configure and tune your thermostat settings. B-72 20 Using Your Set Point Thermostat Tendril 1.8 
 Join
the
TREE
Network

 To configure the Set Point thermostat to work with TREE you must join and register the thermostat with the TREE home area network. (Zigbee Network) 1. Once installed, press Join to navigate to the Join Screen. 2. Press Scan . The Set Point will automatically find an available “channel” and join your home network. The message Scanning… displays while the Set Point thermostat locates your network. After it locates the network, an ID is displayed. B-73 21 Using Your Set Point Thermostat Tendril 1.8 3. Press Join to join the displayed network. After a few seconds, the thermostat automatically returns to the main screen. 4. To verify the thermostat has successfully joined the network, look for the icon in the upper right hand corner of your Home screen display. Register
your
Set
Point
Thermostat
 After you have joined your Set Point to your network, you’ll need to register it with your TREE (Tendril Residential Energy Ecosystem) so you can and track your energy resources. Note: You must join your Set Point to the network before it can be registered. To register: 1. In a browser, navigate to the Vantage Web portal. The name of the portal may be different, as determined by the utility. You can get the portal's Web address, or URL, from the utility. 2. Enter the user name and password provided and click Login. B-74 22 Using Your Set Point Thermostat Tendril 1.8 Note : Vantage is a live application and cannot be controlled by the browser buttons. If you click Back or Refresh from your browser, you are logged out of Vantage. To navigate Vantage, use the icons and buttons displayed on each screen within the application. 3. Select the Home Network tab followed by the Device Setup tab. 4. On the lower portion of the screen click the Find New Device s button. When Vantage has located the thermostat, it appears in the lower portion of the screen. 5. Make sure there is a checkmark next to the Set Point. If it appears as Unregistered, click the Register Devices button. 6. Once registered, your Set Point thermostat moves to the upper portion of the screen and displays a registered state. After registration, the thermostat automatically displays the correct time and is now ready for use with TREE. (Tendril Residential Energy Ecosystem) Refer to the TREE User Guide for information on logging in to the Vantage Portal. 
 
 
 B-75 23 Using Your Set Point Thermostat Tendril 1.8 Troubleshooting
 Refer to the following table to resolve Set Point issues you may encounter: Symptom Possible problem Corrective action Display is blank. Power had not been restored to the HVAC system. Connections to the SETPOINT are not made or not tight. Contact: Support Organization or Qualified Technician Buttons are inoperative. Keyboard has been locked out. Verify by looking for the LOCK icon on the Display. See section: Lock/Unlock Keypad Thermostat starts AC or furnace before it is scheduled. Time is not set correctly. Ramp function is activated. See sections: Set/Change Date and Time Ramp Option House is too hot. SETPOINT is not set to desired temperature. See sections: Set Program Schedule Set Temporary Temperature Override House is too cold. SETPOINT is not set to desired temperature. See sections: Set Program Schedule Set Temporary Temperature Override House changes temperature at the wrong time. Time is not set correctly. Ramp function is activated. Program schedule not set. See sections: Set/Change Date and Time Ramp Option Set Program Schedule Thermostat does not have the right time. SETPOINT is not joined to the network. Time is not set correctly. See section: Set/Change Date and Time B-76 24 Using Your Set Point Thermostat Tendril 1.8 Furnace does not turn off/on. AC does not turn on/off. Set point is incorrect. Vacation settings are enabled. Verify room temperature does not override set temperature. See section: Set Vacation Program Override Verify HVAC system is in good working condition. 
 
 Related
Documents
 For more information about Tendril products and features, visit the Tendril documentation page at http://docs.tendrildemo.com/tree/1.8/. From this location you can download documentation on any individual Tendril product, or choose to view the entire TREE User’s Guide. 
 B-77   About Your New Home Area Network  The Tendril TREE solution is designed to help increase your familiarity with your  electricity used by showing you near real‐time energy usage data with associated cost.  How it works     * Please note, the distance from the meter to the Translate might affect communication.   Please reference the Getting Start Guide troubleshooting section for more information.    To generate the near real‐time energy data, your meter updates the In‐Home Display with  energy consumption.  Those updates are then added to the energy used total and the total  cost.  The results are displayed on your Insight as well as on the Vantage Portal.    The Vantage Portal will calculate and display up‐to‐date billing and consumption values  every 15 minutes.        Chugach  Electric  B-78 FAQs     What is the Tendril Residential Energy Ecosystem?  This system is the building energy monitor Chugach Electric is using in the Watt Buster  research project about energy efficiency. The system consists of the following  components:  • Tendril Translate – Receives energy consumption information from your electric  meter and communicates it to other devices in your home.  • Tendril Transport – Plugs into your router or modem; can receive and send energy  related data, including pricing and energy consumption data, via the internet.  • Tendril Insight – Provides near real‐time information on your energy consumption,  including your projected billing amount and cost per hour. It also receives messages  from Chugach Electric.  • Tendril Vantage Web Portal – The Web Portal is similar to a Web site. Once the  Tendril devices are installed and registered, participants can go to the portal for current  and historical data about your energy consumption and other information.  How long will the research project last?  The residential monitors will be place through June. At the end of the project,  participants must return their devices to Chugach Electric. At that time, Chugach will  begin collecting and analyzing the data.   Who do I contact if I have questions?  If you have questions, feel free to contact Chugach Electric by email at  wattbuster@chugachelectric.com or by phone at 563‐7494. You can also contact  Chugach Electric with questions using the Web form on this site.  Chugach Electric will post questions and answers as well as other information on this  site.  Does accessing the Vantage portal require a particular Web browser or software?  Yes, though most people have the required software. Compatible browsers for Mac  users are Firefox and Safari (MAC OS X). For Windows, you need Explorer 7.0 or 6.0, or  Firefox. You also need Adobe Flash Player 9 or greater.  How can I change my password for Vantage?  You can change your password within the User Profile tab on the Vantage portal.  Why doesn’t the bill estimate on the Insight display match my actual bill?  The system estimates your bill based on current energy use. This projection is only  approximate and does not include the normal monthly customer charge.  Does plugging these devices into my home open a security risk, particularly in that the  Tendril Transport is plugged in behind my router’s firewall?  Plugging in the Transport, which provides the communication between the meter and  devices in your home and the network operations center, does not pose any additional  security risks. Traffic is only initiated via an outbound connection from the Transport to  the network operations center and doesn’t require inbound ports open on the firewall.  Once the connection is established, two‐way encrypted communication (1024‐bit RSA  encryption) between the network operations center, the Transport, the Tendril Insight  and Tendril Translate occurs.  B-79 How much energy do the devices use?  The Insight (with backlight on) consumes 1.8 watts. The Transport and the Tendril  Translate each consumes a maximum of 1.2 watts. At an electricity price of $0.15 kWh,  the maximum cost of running these devices monthly would be approximately $0.20 and  $0.13 respectively.  What is a Home Area Network?  When you install and register your devices, you are setting up what amounts to a  communications network among your devices, your meter and the Vantage web portal.  We call this your Home Area Network, or HAN.  Will running my Home Area Network (HAN) interfere with my use of the Internet?  Running the HAN should not interfere with your Internet use. The HAN itself requires  very little bandwidth. To access Tendril Vantage, you need a minimum connection of  256 kbps, which isn’t an issue if you have the broadband connection required for this  release of TREE.  Will the HAN interfere with 900MHz devices running in my home?  Because the radios used in the HAN operate in the 2.4 GHz band, the potential for  interference is with other devices in the 2.4 GHz band. However, the HAN is designed to  establish itself on a channel that is unoccupied by other devices, so instances of  interference are rare and unlikely to be noticeable. In particular, 2.4 GHz cordless  telephones should be immune to interference from the HAN, and under no  circumstances will the HAN interfere with a microwave oven.  Why doesn’t the current consumption data shown on my Insight always match what I  see through the Vantage?  Your Insight is designed to provide you a near real‐time view of your energy  consumption. It reads directly from the smart meter in your home every 10 seconds.  The Transport in your home collects readings and sends information up to the network  operations center every 15 minutes. The network operations center is what pushes the  data down to the Vantage for display in the various graphs and charts.  B-80 Tendril Getting Started Guide Provided as a hard copy only B-81 Messages        week used    Know your peaks: What all is on?    4.1.10    When doing laundry, compare hot water to cold.       4.8.10    Run dishwasher only with full load    4.15.10    Phantom loads could be draining your wallet    4.21.10    Heated garage? Time to turn it off.    5.19.10    Watt meters available to borrow. Call 563‐7366.    5.27.10    Clean your dryer filter after every load.      6.3.10    Use full load in clothes dryer.    6.10.10    Go to SmartPowerAK.com for news to use     6.18.10    Watt Buster trial ends June 30. Thanks!      6.25.10           B-82 Grow your energy savings this summer. Energy Efficiency is not just for cold weather. Wasted energy means money lost in summer months, too. B-83 P.O. BOX 196300 ANCHORAGE, AK 995519-6300 Wasted electricity is costing you – even in summer. While our heating bills may drop as the weather warms up, there are plenty of other sources of energy waste in spring and summer. Check out your home. You will likely find plenty of opportunities to stop losing money. Here’s how: • Use natural light whenever possible. • Replace incandescent bulbs with compact fluorescent bulbs (CFLs). They use about one-quarter the energy of incandescent bulbs. • Install smart power strips for all home electronics. Even when home electronics are turned off, they’re on standby mode and that uses energy. Smart power strips have a switch, allowing you to safely turn equipment all the way off when not in use. Plus, smart power strips protect sensitive electronic equipment from power surges. • Lower the temperature on your hot water heater. For most uses, a setting of 120°F provides comfortable hot water. • Wash laundry in cold water. Heating water for laundry accounts for 85 percent of hot water heating bills. • Run the dishwasher only when it’s full. But don’t overload it. • Take the temperatures of your refrigerator and freezer. Too cold and they use extra energy. The fresh food compartment should be 37° to 40°F. The freezer section should be 5°F. Separate freezers for long-term storage should be kept at 0°F. • Investigate your home’s energy hogs. Borrow a Kill A Watt or Watts Up meter from Chugach to learn just how much electricity your appliances, computers and other plug-ins are using. F O R M O R E I D E A S A N D R E S O U R C E S , G O T O S M A R T P O W E R A K . C O M . B-84 Energy Programs Home Energy Rebate Home owners pay upfront for energy ratings and energy efficiency improvements to qualify for a rebate. New Home Rebate A rebate for the purchaser of a newly constructed 5 Star Plus home. Appliance Rebate Alaskans with proven disabilities receive a rebate for purchasing certain Energy Star appliances. Energy Loans Use for purchasing and improving homes. Weatherization If you meet income guidelines, you may qualify to have your home weatherized at no cost. Energy Information Find answers to your energy questions. B-85 Grants and loans Energy Efficiency Interest Rate Reduction Program To promote the energy efficiency of existing and newly constructed homes, AHFC offers interest rate reductions to home buyers for properties meeting certain criteria. Second Mortgage Program for Energy Conservation AHFC loan program allows owner-occupants to finance up to $30,000 of energy improvements, choosing from a list of upgrades included with the energy audit of their home. Weatherization Program AHFC program is available to Alaskans, either homeowners or renters, who meet certain income guidelines and provides weatherization services at no cost to qualified applicants. http://www.ahfc.state.ak.us/iceimages/energy/weatherization_pgm_handout.pdf Home Energy Rebate Program AHFC program for homeowners who do not qualify for the Weatherization Program, but want to make their own energy-efficiency improvements to their home. There is also a rebate for new 5 Star Plus homes. Sign-up at www.akrebate.com or contact the AK- REBATE Call Center at 1-877-AK-REBATE (1-877-257-3228). http://www.ahfc.state.ak.us/iceimages/energy/home_energy_rebate_factsheet_03.pdf Appliance Rebate for Alaskans with Disabilities Alaskans with disabilities can get rebates for Energy Star refrigerators, freezers, washers and dishwashers. Maximum one of each product type per participant. http://www.ahfc.state.ak.us/energy/appliance_rebates.cfm Home Energy Efficiency Improvement Tax Credits 
 Consumers who purchase and install specific products, such as energy-efficient windows, insulation, doors, roofs, and heating and cooling equipment in existing homes can receive a tax credit for 30% of the cost, up to $1,500, for improvements "placed in service" starting January 1, 2009, through December 31, 2010. See EnergyStar.gov's Federal Tax Credits for Energy Efficiency for a complete summary of energy efficiency tax credits available to consumers. Also see http://www.energysavers.gov/financial/70010.html Tax Deductions for Commercial Buildings A tax deduction of up to $1.80 per square foot is available to owners or designers of new or existing commercial buildings that save at least 50% of the heating and cooling energy of a building that meets ASHRAE Standard 90.1-2001. Partial deductions of up to $.60 per square foot can be taken for measures affecting any one of three building systems: the building envelope, lighting, or heating and cooling systems. These tax deductions are available for systems “placed in service” from January 1, 2006 through December 31, 2013. http://www.energystar.gov/ia/business/comm_bldg_tax_incentives.pdf B-86 Second Mortgage Program for Energy Conservation How the Program Works: Borrowers apply to AHFC for financing to make energy improvements on owner- occupied properties. Borrowers select from the list of energy upgrades included with the energy audit of their home, performed by an AkWarmTM-certified Energy Rater. All improvements must be completed within 365 days of loan closing. (Improvements not listed may not be included in the loan.) For forms and instructions see the attached Second Mortgage Program for Energy Conservation (in PDF). Program Note: For borrowers participating in the Home Energy Rebate Program; the rebate received will be applied toward the outstanding balance of the Second Mortgage Program for Energy Conservation. To schedule an energy rater to participate in the Rebate Program, visit our online signup or call 1-877-AKREBATE (1-877-257-3228). Additional Considerations: • The maximum loan amount is $30,000. • The maximum loan term is 15 years. • The interest rate is the Taxable Program 15-year interest rate. Go to Interest Rates Potential borrowers may: Apply directly to AHFC by calling 800.478.2432 (outside Anchorage but within Alaska) or 338.6100 (in the Anchorage area). B-87 What You Can Do Stop Losing Money at Home Wasting energy is like pouring money down the drain. Cooperative Extension Service at UAF offers these free and low-cost steps to save energy and money. Even if you are on a limited budget, these measures can add up to big savings. Cost to you: FREE • Turn down the thermostat. For every degree you turn your home’s thermostat down, you take about two percent off your energy bill. Lowering the thermostat five degrees at night and 10 degrees during the day when you’re out can cut as much as 20 percent off your heating costs. • Keep radiators and vents clear of furniture and drapes. • Turn off the lights when leaving the room. • Turn down the thermostat on the water heater to 120 ̊F. • Keep the refrigerator door closed. • Clean the gasket on the refrigerator and freezer doors so they shut securely. Vacuum the coils underneath the refrigerator for efficient operation. A clean refrigerator or freezer works more efficiently. • Check the temperature inside both refrigerator and freezer. If your (accurate!) thermometer says the refrigerator is colder than 36 or hotter than 40 degrees Fahrenheit, adjust the controls. If the freezer falls between zero and five degrees Fahrenheit, you’re fine. Otherwise adjust the controls. If you go 10 degrees less than the minimum suggested levels, you can increase your energy use by up to 25 percent. • Run your dishwasher on normal setting. Don’t use special features such as pot scrubber. • Use the shortest washing time possible, depending on how dirty the clothes. Washing longer than necessary wastes energy and wears out clothes. • Set washer loads for “warm” or “cold” wash instead of hot. Extra dirty loads might need a cold water pre-soak. The only time a washer really needs hot water is for oily/greasy stains. The rinse water should always be cold since the temperature does not affect cleaning. Using cooler water gives you the added bonus of longer-lasting clothes. • Clean the lint trap (and possibly even the vent pipe) on your clothes dryer. Cost to you: Less than $5 • Install foam gaskets under switch plates and outlets on exterior walls. • Use plastic transparent window film on drafty windows. • Use power strips for appliances and entertainment centers that have an instant-on or clock feature. Turn off when not in use. • Stop leaks by replacing washers in sink faucet. • Make a draft dodger by filling an old sock or fabric tube with sand and place against the bottom of exterior doors. Cost to you: Less than $10 B-88 • Use spray foam insulation around windows and door frames to seal leaks. • Replace weather stripping around exterior doors. • Replace door sweep on the bottom of door. Cost to you: Less than $25 • Install insulating blanket on water heater. • Install new threshold under exterior doors. • Install low-flow shower head. B-89 Who’s Who in Energy Efficiency in Alaska Alaska Energy Authority (AEA) – Renewable energy resource maps, reports, programs, planning, and financing information. Also oversees the Alaska Renewable Energy Grant Fund. Alaska Energy Network - A public networking site that allows people interested in Alaska’s energy matters to share information and connect with others, and to ask energy-related questions that get answered by experts. Alaska Energy Wiki - Designed to provide information on energy technologies, energy opportunities, and energy projects in Alaska. Alaska Center for Energy and Power (ACEP) – University of Alaska’s research center for applied energy research to lower energy costs and develop economic opportunities throughout Alaska. The center also has a searchable database of energy research, including papers, presentations and reports. Alaska Housing Finance Corporation (AHFC) – Residential energy efficiency and energy resources library, programs, and financing information. Includes home weatherization and energy efficiency grants and rebate programs in addition to low-interest financing. Cold Climate Housing Research Center (CCHRC) - Research and development of cold-climate building techniques and technologies, including energy efficiency and micro-generation renewable energy technology. www.energystar.gov/ Energy Star ENERGY STAR is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy helping us all save money and protect the environment through energy efficient products and practices. Green Star, Inc. – Provides information and resources on energy efficiency and runs the GreenStar Award program, recognizing businesses and organizations that meet the high environmental standards set by the GreenStar award. B-90 Renewable Energy Alaska Project (REAP) http://alaskarenewableenergy.org/ REAP is a coalition of Alaska utilities, businesses, conservation and consumer groups, Alaska Native organizations, and municipal, state and federal entities with an interest in developing Alaska’s vast renewable energy resources. REAP’s goal is to increase production of renewable energy in Alaska and bring the benefits of clean, economic and inexhaustible renewable power to Alaska. B-91 Shopping for an energy efficient appliance Home appliances may look similar but they can vary a lot in terms of operating costs and energy efficiency. The more energy efficient an appliance is, the less it costs to run. Energy efficient models lower your utility bill and help protect the environment. When you’re in the market for a new appliance, follow these simple steps: Decide size and style. Measure the space to be sure your new appliance will fit. Is there enough room to fully open the door or lid? Is there clearance for ventilation? Consider all the costs. The purchase price is only part of what you’ll pay. An energy efficient model that’s more expensive can actually save you money because of lower energy costs. Ask about special offers. Cash rebates, low-interest loans and other incentives are often available to encourage consumers to buy energy efficient appliances. Use Energy Star’s Rebate Locator to find special offers. http://www.energystar.gov/index.cfm?fuseaction=rebate.rebate_locator Read the Energy Guide label. The label gives the appliance’s estimated energy consumption, providing you with a basis for comparison with other models or brands. Check for the Energy Star logo. Appliances with this logo are significantly more energy efficient than the average comparable model. The Energy Star program is operated jointly by the U.S. Department of Energy and the EPA. For more information about buying energy efficient appliances, click here. http://www.eartheasy.com/live_energyeffic_appl.htm B-92 Home renovators alert: House passes Caulkers bill By JIM ABRAMS (AP) – May 6, 2010 WASHINGTON — Homeowners could collect thousands of dollars in Cash for Caulkers rebates for renovating their homes with better insulation and energy-saving windows and doors under a new economic stimulus bill the House passed Thursday. (read more) The Home Star bill, passed 246-161, would authorize $5.7 billion over two years for a program that supporters — mostly Democrats — said would have the added benefits of invigorating the slumping construction industry and making the earth a little cleaner. "Home Star is that solid investment that's going to achieve that hat trick of energy savings for the homeowner, of moving toward a cleaner environment and of creating jobs here at home," said bill sponsor Peter Welch, D-Vt. Republicans overwhelmingly opposed the bill, and they were able to attach a condition that it would be terminated if Democrats do not come up with a way to pay for it. The measure has come to be dubbed Cash for Caulkers, a takeoff on the popular 2009 Cash for Clunkers initiative that rewarded people for replacing gas-guzzling vehicles with more fuel-efficient models. President Barack Obama praised the House action, saying the bill "will help jump-start job growth and demand for new products created right here in America" as well as saving consumers money on energy bills. The initiative is separate from an energy tax credit of up to $1,500 that was included in last year's economic stimulus act. That credit for energy efficiency improvements runs through the end of this year. Supporters estimate that 3 million households would make use of the new program, saving $9.2 billion in energy costs over a 10-year period. They said it would create 168,000 jobs, mainly in the recession-hit construction industry. "Nearly one in four workers in the home construction and services industry has been laid off," said Energy and Commerce Committee chairman Henry Waxman, D-Calif. "Passing Home Star says, 'Help is on the way.'" Republicans were more skeptical, saying the price tag was too high B-93 at a time of mounting federal debts. "We are going to authorize $6.6 billion of money we don't have so we can caulk homes?" asked House Republican leader John Boehner of Ohio. "This is not a terribly bad bill, but it has one fatal flaw: It is not paid for," said Rep. Joe Barton of Texas, top Republican on the energy committee. Democrats argued that the issue of paying for the legislation will come later in the budgetary process, when Congress approves annual spending bills. Republicans succeeded at the end of the debate in altering the bill to say it will be terminated if it is found to drive up the federal deficit, a provision that will force Democrats to come up with an offset. The Republicans also were able to alter the legislation so that the rebates would go directly to homeowners. In the original version, homeowners were to receive a discount or rebate from a retailer or contractor, who then would apply for payment from the government. Waxman said Republicans picked up Democratic votes for that final GOP motion — 178 of 245 voting Democrats backed it — by including several "gimmicks" that could be used against lawmakers in future elections, such as a provision that contractors in the program must ensure that they don't have sexual predators on their payroll. He said some of the GOP-backed changes would be dealt with when the House and Senate work out a final version. In debate on the bill, Republicans questioned whether the government can run the rebate program fairly and effectively. They said a $4.7 billion weatherization program that was part of last year's economic stimulus act has been slow to provide grants to states. The Cash for Clunkers program, too, had some problems. An Associated Press study last November found that the program was commonly used by people turning in old pickups for new trucks that got only marginally better gas mileage. Under Home Star, rebates or discounts would be provided to homeowners at the time of sale. The retailer or contractor then would submit documentation to a processing office which would verify the information and forward the request to the Energy Department for payment. B-94 To prevent fraud, the program would require licensing for all participating contractors and a certain percentage of projects would be inspected. The bill has two parts: The Silver Star program provides upfront rebates of up to $3,000 for specific energy-efficient improvements in homes, such as installing energy-efficient appliances or duct sealing, insulation or new windows or doors. A Gold Star program would entitle people to up to $8,000 when they conduct comprehensive energy audits and implement measures that reduce energy use throughout their homes by more than 20 percent. The bill has the backing of a wide spectrum of environmental and business groups. "There is strong evidence that temporary, targeted incentive programs like Home Star can generate jobs, investment and economic growth," National Association of Manufacturers president John Engler said at a hearing in March. With House passage, the bill moves to the Senate, where it most likely will be attached to the next jobs bill. The legislation also would approve $600 million over two years for grants to states for programs to replace mobile homes with more energy efficient models. The original bill included $6 billion for the rebate program plus the $600 million for the state grants. The Republicans were able to remove $324 million targeted for a Home Star loan program. The bill is H.R. 5019. B-95 Add to Smart Power AK 5.24.10 New Guidelines for ENERGY STAR Homes In case you missed it, the Environmental Protection Agency last month announced new more rigorous guidelines for new homes looking to earn the ENERGY STAR. Compared to the prior ENERGY STAR guidelines, the new requirements increase the energy efficiency of qualified homes by more than 10%, making them more than 20% more efficient than homes built to the 2009 International Energy Conservation Code (IECC). These guidelines will begin to go into effect in January, 2011, although some builders may choose to adopt the new requirements earlier. EPA Press Release More Information B-96 June 30, 2010 There's a new website on the block dedicated to all things energy efficiency. The new site, akenergyefficiency.org, launched in mid-June and will expand further in September. The site includes upcoming events, news, resources, and pages tailored to homeowners, business, professionals, teachers and youth. The Website was developed by the Alaska Energy Efficiency and Conservation Working Group, a partnership of more than 20 entities including state and federal programs, utilities, state legislative offices, local non-profits, university programs, private businesses and tribal organizations. The website will provide Alaskans with a simple, single point of entry into the broad world of energy efficiency and conservation. B-97 1HZV%OXUE&RQVXPHU%HKDYLRUDQG(OHFWULFLW\8VDJH  What type of electric consumer are you? A multi-national study of consumer behavior in residential energy management says Americans fall into one of six categories: skeptics, pragmatics, cost-conscious, proactives, indifferents, and eco-rationals. Read more. B-98 Consumer Behavior and Electricity Usage Publisher: Intelligent Utility Daily (Author: Phil Carson) July 14, 2010 Phil Carson, Editor-in-Chief Intelligent Utility Daily To the ongoing conversation on how consumers behave, what they think and how to engage them, let's add a new Accenture study. In January, Accenture surveyed consumers in 17 countries, including the United States, seven European nations, China, Japan and South Korea on residential energy management attitudes, knowledge and practices. "We wanted to step back from the smart grid and its technologies and survey customers and consumers on barriers to changing behavior around energy usage, because -- especially in North America -- utilities are responding to pressures from various stakeholders to reduce use," says Greg Guthridge, managing director for Accenture's retail and business services for utilities. "Most utilities are already fairly sophisticated in dealing with the large commercial/industrial sector, but not so on the small- and mid-sized commercial and the entire residential mass market," he adds. A broad-brush take on the findings among Americans: Consumers do not fully equate electricity usage with its environmental impacts. Though more than two-thirds say they know how to optimize electricity use, only one-third know of programs to do so. Though most Americans identify their electric utility as the preferred source for such programs, few trust them. Americans will manage use only if that saves money. Americans can be grouped into one of six demographic groups: skeptics (31 percent), pragmatics (25 percent), cost-conscious (13 percent), proactives and indifferents (12 percent each) and eco- rationals (7 percent). "It would be a mistake if utilities treat consumers as a single mass of undifferentiated audience," B-99 Guthridge says. "One size doesn't fit all. They need to offer differentiated services, options and messages. And those messages need to be fine-tuned." Based on the survey results, Guthridge said, "Smart grid-enabled programs aimed at the mass market are probably a waste of money." Telco Parallels Guthridge cited what he called a telco parallel. In the past, telcos treated the mass market as such. Today, the telcos are very sophisticated in offering differentiated services to various demographic market segments. "The biggest surprise -- the headline message -- is the influence of 'control,'" says Guthridge. In other words, consumers are averse to utility control of their residential data and appliances. "Consumers are still quite nervous about this and it's a growing trend," Guthridge says. "Energy providers and utilities need to really explain these programs. You can see growing resistance. We were surprised by the numbers. Consumers have a low level of trust in their utility and it's even lower in competitive markets. "Why? We've concluded that lower trust in deregulated markets is due to changing prices," he continues. "Fluctuation in prices turns off consumers, who want stability." According to the study, the vast majority of consumers, asked if they know how to conserve energy, said yes -- but they don't know of any programs offered by their utility. "We think they confused general energy use -- including other utilities such as water and gas, and recycling programs -- with electricity usage," Guthridge says. "Most premises in North America continue to grow in energy usage. Consumers don't tie electricity usage to broader environmental impacts and confuse electricity use with other energy usage." So, what's a beleaguered utility to do? "We're suggesting more education," Guthridge said. Who is best positioned to deliver that education? "Based on our findings about trust in utilities, the utility or energy provider will not be effective on their own," Guthridge says. "They'd better partner with other groups, such as environmental organizations, government agencies and even 'big box' retailers. This would make education B-100 more effective, swifter and less costly." One startling finding: Consumers spend, on average, 6-9 minutes each year interacting with their utility. Four of the top five reasons are negative, Accenture found. "It's not a high-value interaction," Guthridge noted. Ideas for moving the needle: focus on educating those in receptive demographics, perhaps addressing children rather than adults. One idea that's been cited in Intelligent Utility Daily is the notion that dynamic pricing programs should preserve one static rate for consumers who simply cannot or don't want to deal with changing rates. "Regulators globally discuss a 'vanilla rate' option that doesn't disadvantage customers," Guthridge said. "But how do you limit use of that rate to only the disadvantaged? Fairness is an issue. "In a sense, regulatory emphasis is on the opposite of our recommendation to differentiate the market -- regulators say everyone should be treated the same," he adds. "Thus, utilities will have to devise incentives for voluntary opt-in to differentiation. Not just with a stick, but with a carrot." Of course, not everyone agrees with Accentures findings -- that utilities have a distant relationship with their customers. Others such as CoreBrand have argued that utilities oftentimes are connecting with their customers, which could give them the inside track on installing the new technologies to allow for smarter energy usage. In any event, everyone agrees that more education is a must and that utilities are central to getting out the message. Joining forces is one way. But so is using their existing ties to the customers they already have. Links to article: http://www.intelligentutility.com/article/10/06/consumer-behavior-and-electricity-usage or http://www.scoop.com/remote/article/include/172969719/53616c7465645f5f7a6a0500381653e1 dab1b9a290ae7d88e5c2ac97c68b514f90370cf86cf42982 B-101 Publishing Information: www.energycentral.com/centers/energybiz/ebi_list.cfm Republished with permission from CyberTech, Inc. EnergyBiz Insider is published three days a week by Energy Central. For more information about Energy Central, or to subscribe to EnergyBiz Insider, other e-newsletters and EnergyBiz magazine, please go to http://www.energycentral.com/centers/energybiz/ebi_list.cfm/ B-102 Information & tips for OpenPeak device. Chugach has programmed your unit with current rates and electric meter information. The device is configured for a wired connection. If you prefer a wireless configuration, go to “Settings,” then “Network,” and select a wireless connection. In order to display your electrical consumption, go to the Icon labeled “Electric.” Electric Once you select this icon, the device will begin receiving kwh consumption information from your electric meter and graphing the information. It will display the information in kwh or dollar amounts used. The device can display information in real time, monthly, daily or hourly format. The device has an actual-to-budget option. Input your estimated monthly electrical budget and it will track what you have actually used compared to your budget. Chugach is working with Google in hopes that before the month-long test is over, you will be able to view your electrical usage through Google Power Meter. With Google Power Meter, data from your electric meter will automatically upload to Google where it can be charted, graphed, and viewed online. Chugach will instruct you by e-mail as soon as this Google feature is available. Numerous free applications are available through the “App Shop” icon on your OpenPeak device. You can customize the display to include your favorite applications. The free applications include YouTube, games, Google Talk, and Google Map. If you have any questions regarding your device, please contact our office at 563-7366. Thank you for your continued interest in the Watt Buster project. B-103 OpenPeak Quick Start Guide Provided as a hard copy only B-104 EnergyHub Dashboard System User Manual Provided as a hard copy only B-105 B-106 B-107 B-108 Kill A Watt Operating Manual Provided as a hard copy only B-109 B-110