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Home My WebLink AboutResearch Denali Commission Customer Satisfaction Research 2001RESEARCH: CUSTOMER SATISFACTION RESEARCH December 2001 Prepared for The Denali Commission TABLE OF CONTENTS Methodology .......cccseesseeeeseeeseeeeseesesneeseeeeessaeeeseneeseaeeessaeesesneesassnsenssess 2-3 Findings A) Public at-large ........cceessseessseeessseessssesesseresseseeesees 4-19 B) Community Leaders ...........::ccsscessssessseeesseeneeseees 20-35 Executive SUMMMALY.......:ccceccesssseeessseeeeesseeeeeeeseaeeeesesseeeeessneeseeeeees 36-37 Appendix |. Demographic composition A. Public at-large ...............ccsccsseeeeeeeeeeeeeneeees 38 B. Community leadet.............ccssscccsssssseeeeess 39 Il. Public at-large results by community size............ 40-46 Cross-tabulations ——————— DENALI ComMISSION CUSTOMER SATISFACTION RESEARCH DECEMBER 2001 1 Dittman Research Corporation METHODOLOGY DrrrmMaN RESEARCH CORPORATION METHODOLOGY Overview Customer Satisfaction Research was conducted in order to measure local opinion regarding the Denali Commission’s success in reaching its goal of providing critical utility, health care, infrastructure, and economic support throughout Alaska. Research Design During the period November 21, 2001 through January 10, 2002, four hundred and eight residents (n=408) and seventy-one community leaders (n=71) located in 36 communities across the state, were personally contacted via telephone by professional interviewing employees of the Dittman Research Corporation of Alaska. The views and opinions of each respondent were recorded on a strictly confidential basis. Respondents were contacted in 36 communities where the Denali Commission has initiated or completed one or more of the following types of projects: bulk fuel project (BF), power system upgrade (PS), or primary care clinic (PCC). Community | Project Type Community | Project Type Alatna PCC Kiana BF, PS, PCC Ambler BF King Cove PCC Arctic Village BF, PS Kivalina PS Beaver PCC Kotlik BF, PS Chefornak BF Napaskiak BF Chignik BF Nome PS Chignik Lagoon BF Noorvik BF, PCC Chignik Lake BF |Old Harbor BF Cordova PCC |Quinhagak PS Deering | PS Savoonga BF, PCC Emmonak BF, PCC Shishmaref PS Galena PCC Shungnak BF, PS Glennallen PCC St. Mary's PCC Golovin PS St. Michael's BF, PCC Haines PCC [Tanana BF Huslia BF, PS (Tuntutuliak BF, PS Kalskag BF Unalakleet PCC Kasigluk BF, PS Wales PCC Sample Selection For the public at-large portion of the Customer Satisfaction research (n=408), a random sample design was featured which provided that all households listed in the most current rane Se a Ee a a 2 a ee naan DENALI COMMISSION CUSTOMER SATISFACTION RESEARCH DECEMBER 2001 2 Dittman Research Corporation METHODOLOGY telephone directory for each community had essentially an equal chance of being contacted. For the community leaders portion of the research (n=71), key officials were contacted based on their positions as mayor, president, chairman, CEO, chief, or other leadership role in each community. If initial attempts to contact community leaders were unsuccessful, repeated attempts at various times of day, over an extended period of time, were made. Of the 87 leaders initially identified, 71 completed the survey, 11 were unreachable after 7-10 attempts, 4 refused to participate, and 1 terminated during the survey. The overall community leader interview completion rate was 82%. LOCATION SAMPLE SIZE LOCATION SAMPLE SIZE Community Pop. | Public C.L. Community Pop. Public C.L. Alatna 35 n=1 n=1 Kiana 388 n=14 n=1 Ambler 309 n=11 n=2 King Cove 792 n=28 n=3 Arctic Village 152 n=5 n=0 Kivalina 377 n=13 n=0 Beaver 84 n=3 n=2 Kotlik 591 n=20 n=2 Chefornak 394 n=13 n=2 Napaskiak 390 n=12 n=3 Chignik 79 n=3 n=2 Nome 3505 n/a n=2 Chignik Lagoon| 103 n=3 n=2 Noorvik 634 n=21 n=2 Chignik Lake 145 n=5 n=2 |Old Harbor 237 n=9 n=1 Cordova 2454 n/a n=0 Quinhagak 555 n=19 n=2 Deering 136 n=5 n=1 Savoonga 634 n=21 n=3 Emmonak 767 n=26 n=3 Shishmaref 562 n=19 n=2 Galena 675 n=23 n=2 [Shungnak 256 n=9 n=2 Glennallen 554 n/a n=4 St. Mary's 500 n=17 n=2 Golovin 144 n=5 n=2 St. Michael's 368 n=12 n=3 Haines 1811 n/a n=2 [Tanana 308 n=10 n= Huslia 293 n=10 n=2 [Tuntutuliak 370 n=14 n=2 Kalskag 267 n=9 n=2 Unalakleet 747 n=25 n=3 Kasigluk 543 n=18 n=1 Wales 152 n=5 n=3 TOTAL 20,311 n=408 n=71 Processing the Data Dittman Research employees completed coding, editing, data entry and verification, while data processing was completed through the in-house Dittman Research Corporation computer system featuring the Statistical Package for the Social Sciences (SPSS) program. The SPSS program is one of the most sophisticated research-oriented data processing and analytical systems available, and is designed specifically for the processing and analysis of survey research data. DENALI Commission CUSTOMER SATISFACTION RESEARCH DECEMBER 2001 3 Dittman Research Corporation FINDINGS Drtman RESEARCH CORPORATION FINDINGS A) PUBLIC AT-LARGE Overall, the largest number of residents in communities where the Denali Commission has been involved in designing and building power or medical projects report things are “improving and getting better’... Question: What's your opinion of how things are going in (COMMUNITY) — are things basically improving and getting better, staying about the same, or getting worse? 41% 38% 18% 3% Getting better Staying about the same Getting worse Unsure ...-and nearly half (47%) believe that their community has a “comprehensive plan for the future”; however, a fairly large percentage of residents is unsure... Question: Does (COMMUNITY) have a comprehensive plan for the future, as far as you know? Unsure 30% —————— SSNS DENALI COMMISSION CUSTOMER SATISFACTION RESEARCH DECEMBER 2001 4 Dittman Research Corporation Even though it was most recently established, the Denali Commission has already achieved similar levels of public awareness through “personal contact or experience” with community residents as most other, more long-term organizations serving rural communities... Question: Have you had any personal contact or experience with an organization called (READ FIRST NAME)? ...And what about (CONTINUE WITH LIST)... Denali Commission Alaska Energy Authority Unsure ae Yes 4% Yes 17% me 17% are 7 : 79% - ; State Department of Alaska Native Tribal Community and Health Consortium Economic Development Unsure Unsure 4% — 5% Yes 23% 240, ° No No 73% 71% Alaska Village Electric Co-op Unsure 3% DENALI COMMISSION CUSTOMER SATISFACTION RESEARCH DECEMBER 2001 5 Dittman Research Corporation The largest number of those who have had “personal contact or experience” with the Denali Commission also give it high customer satisfaction ratings compared to other organizations... (Asked of respondents reporting personal contact or experience with the Denali Commission - 17%) Question: How would you rate the Denali Commission as far as being responsive to the people who live in your community? Would you say they are... [— 26% Very good 72%|___ 46% Good 15% Not too good 1% Very poor 12% Unsure Question: And how would you rate the Denali Commission regarding helping government agencies work together to do the right things the right way? Would you say they are... r—16% Very good 62%| 46% Good 18% Not too good 2% Very poor 18% Unsure Question: And what about promoting self-determination, respect for diversity and consideration of the rights of others — how would you rate the Denali Commission? Would you say they are... > | 18% Very good 72%| 54% Good 13% Not too good 4% Very poor 11% Unsure DENALI! COMMISSION CUSTOMER SATISFACTION RESEARCH DECEMBER 2001 6 Dittman Research Corporation Question: 56% And what about including local residents in decision-making regarding programs and projects —how would you rate the Denali Commission? Would you say they are... -— 15% L__41% 26% 7% 11% Very good Good Not too good Very poor Unsure For example, public at-large respondents who have had “personal contact or experience” with Alaska Energy Authority report lower satisfaction ratings than respondents with personal contact with the Denali Commission... a a a a a a ee <a Ae A a nS ae a a RL a RR (Asked of respondents reporting personal contact or experience with the Alaska Energy Authority - 17%) Question: 62% Question: 55% How would you rate the Alaska Energy Authority as far as being responsive to the people who live in your community is concerned? Would you say they are... rp 11% L__51% 19% 8% 11% Very good Good Not too good Very poor Unsure And how would you rate the Alaska Energy Authority for promoting self-determination, respect for diversity and consideration of the rights of others? Would you say they are... r— 4% L__51% 29% 4% 12% Very good Good Not too good Very poor Unsure DENALI COMMISSION CUSTOMER SATISFACTION RESEARCH DECEMBER 2001 7 Dittman Research Corporation ...and respondents with “personal contact or experience” with the Alaska Department of Community and Economic Development also report lower levels of customer satisfaction... (Asked of respondents reporting personal contact or experience with the Alaska Department of Community and Economic Development - 24%) Question: How would you rate the State Department of Community and Economic Development, for being responsive to the people who live in your community? Would you say they are... f— 15% Very good 57%| 42% Good 23% Not too good 6% Very poor 14% Unsure Question: And how would you rate the State Department of Community and Economic Development for promoting self-determination, respect for diversity and consideration of the rights of others? Would you say they are... r— 9% Very good 54%|___ 45% Good 26% Not too good 7% \ery poor 13% Unsure On the other hand, the Alaska Village Electric Co-op and Alaska Native Tribal Health Consortium both receive relatively high levels of customer satisfaction ratings... (Asked of respondents reporting personal contact or experience with the Alaska Village Electric Co-op - 46%) Question: And how would you rate the Alaska Village Electric Co-op as far as being responsive to the people who live in your community is concerned? Would you say they are... [20% Very good 76%|__56% Good 14% Not too good 4% Very poor 6% Unsure —————————————————————————————— DENALI COMMISSION CUSTOMER SATISFACTION RESEARCH DECEMBER 2001 8 Dittman Research Corporation Question: And what about promoting self-determination, respect for diversity and consideration of the rights of others, how would. | you rate the Alaska Village Electric Co-op...? Would you say they ave... r—11% Very good 76%|__65% Good 11% Not too good 6% Very poor 7% _ Unsure (Asked of respondents reporting personal contact or experience with the Alaska Native Tribal Health Consortium - 23%) Question: How would you rate the Alaska Native Tribal Health Consortium as far as being responsive to the people who live in your community is concerned? Would you say they are... r-—18% Very good 77%|__59% Good 11% Not too good 5% Very poor 7% + Unsure Question: How would you rate the Alaska Native Tribal Health Consortium for promoting self- determination, respect for diversity and consideration of the rights of others? Would you say they are... r—14% Very good 72%|___58% Good 15% Not too good 3% Very poor 10% Unsure a eereeeeeenereeereeennenrrrnrrrrr era —————————————————e—eEeE—eEeE——————— eee DENALI ComMISSION CUSTOMER SATISFACTION RESEARCH DECEMBER 2001 9 Dittman Research Corporation So when it’s all put together, the Denali Commission is solidly ranked among the leaders in terms of “responsiveness” and “promoting self-determination, diversity and consideration for others.”... Question: How would you rate as far as “being responsive to the people who live in your community” is concerned? Alaska Native Tribal Health Consortium ; 379 ae ‘Oo 76% Alaska Village Electric Co-op - 72% Denali Commission up 7 ° 62% Alaska Energy Authority an Department of Community and Economic a 57% Development A a Question: How would you rate for “promoting self-determination, respect for diversity and consideration of the rights of others”? Alaska Village Electric Co-op ; 7 fe Denali Commission gf Ui . . . 72% Alaska Native Tribal Health Consortium 18% eee ae 55% Alaska E Authori o aska Energy Authority fo Department of Community and Economic eee 54% Development A i | Good/Very Good LINot too good/Very poor 0 Unsure | DENALI COMMISSION CUSTOMER SATISFACTION RESEARCH DECEMBER 2001 10 Dittman Research Corporation The vast majority of all public at-large respondents (approximately nine out of ten) agree with the mission of the Denali Commission to “partner ... to improve the effectiveness and efficiency of government services’... Question: Part of the “mission” of the Denali Commission states that it will partner with tribal, federal, state and local governments and collaborate with all Alaskans to improve the effectiveness and efficiency of government services. Do you feel that ts an important goal to work toward, or not? Not er important == 5% Important 87% .. however, perceptions of success are split, and nearly half (48%) of all respondents are unsure about the effectiveness of the Denali Commission in achieving its goal in that regard... Question: And how would you rate the effectiveness of the Denali Commission in achieving its goal of trying to be a partner with government agencies and work with Alaskans to improve the effectiveness of government services. From what you know or may have heard, has the Denali Commission been... r[— 7% Very effective 30%| 23% Quite effective o | 17% Not too effective 22%| 5% Notatall effective 48% Unsure ae A La aL aA aS a Rd ce a RS DENALI COMMISSION CUSTOMER SATISFACTION RESEARCH DECEMBER 2001 11 Dittman Research Corporation ...but exposure to the Denali Commission changes things - those who have had “personal contact or experience” with the Denali Commission are much more likely to agree that it has been effective... Question: And how would you rate the effectiveness of the / Denali Commission in achieving its goal of trying to be a partner with government agencies and work with Alaskans to improve the effectiveness of government services. From whatyou know or may have heard, has the Denali Commission been... (% Effective) | Contact with Denali Comnissio) EY 63°/, No contact with Denali Commission —=EEEEY 23°, Approximately nine out of ten respondents (88%) also agree with another part of the Denali Commission’s mission related to the importance of “a well-trained labor force...and maintaining Alaska’s basic infrastructure’... Question: Another part of the “mission” of the Denali Commission states that it will work to develop a well-trained labor force employed in a diversified and sustainable economy and build and ensure the operation and maintenance of Alaska’s basic infrastructure. Do you feel that that is or is not an important goal to work toward? Not Unsure important 7 3% Io —————————————————————— DENALI ComMissION CUSTOMER SATISFACTION RESEARCH DECEMBER 2001 12 Dittman Research Corporation ...and again, perceptions are split, with nearly half of all respondents (44%) unsure how effective the Denali Commission has been in achieving that part of its goal... Question: And how effective do you feel the Denali Commission has been in achieving its goal of working to develop a well-trained labor force employed in a diversified and sustainable economy? From what you know or may have heard, has it been... >» | Very effective 27%| 22% Quite effective [19% Not too effective |_10% Not at all effective 44% Unsure 29% ...and once again, personal experience and exposure to the Denali Commission made a difference, but in this case, not as much... .. how would you rate the effectiveness... (% Effective) Contact with Denali Comnission <4 4°/, No contact with Denali Commission EE 24° ——————— SSS DENALI COMMISSION CUSTOMER SATISFACTION RESEARCH DECEMBER 2001 13 Dittman Research Corporation There is also substantial public at-large support for the goal of “sustainability”... Question: The Denali Commission also places a lot of emphasis on “sustainability,” which means that the Commission will promote programs and projects that meet the current needs of communities and provides for the anticipated needs of future generations. Do you feel the Denali Commission is right or wrong to place a lot of emphasis on the concept of “sustainability”? Unsure 19% Wrong ad Right 76% -..and perceptions among the public at-large are that the Denali Commission is doing a reasonably good job of “promoting programs and projects that are sustainable,” but again nearly half are unsure... Question: And how well does the Denali Commission do as Sar as meeting its goal of promoting programs and projects that are “sustainable?” From what you know or may have heard, are they doing a... r—— 8% Very good job 36%| 28% Good job 17% f 10% Not too good job °L__ 7% Very poor job 47% Unsure —————— DENALI COMMISSION CUSTOMER SATISFACTION RESEARCH DECEMBER 2001 14 Dittman Research Corporation ...as previously noted, perceptions among respondents with “personal contact or experience” tend to be much more supportive... .. how well does the Denali Commission do...promoting programs and projects that are sustainable... (% Effective) Contact with Denali Commission in| 67°% No contact with Denali Commission [EEE] 30% In terms of specific programs and projects, the Denali Commission’s efforts to provide power and medical facilities have proven to be highly successful. Within communities where bulk fuel projects have been initiated, by a 4:1 ratio (65% to 16%) community residents feel the process has resulted in a “sense of community ownership and responsibility’... (Asked of residents in communities where bulk fuel projects have been initiated) Question: As far as (COMMUNITY) is concerned, do you feel the process used to design and build the bulk Suel project has resulted in a sense of community ownership and responsibility? Unsure 19% a A a A SN eA A SEE eS A DENALI ComMISSION CUSTOMER SATISFACTION RESEARCH DECEMBER 2001 15 Dittman Research Corporation ...and by over a 3:1 ratio (68% to 20%), community residents report they are satisfied with how the bulk fuel project met the “needs of the people’... Question: And how satisfied are you with how the bulk fuel project meets the needs of the people in (COMMUNITY)? Would you say you are... [— 25% _ Very satisfied 68%! 43% Mostly satisfied | 20% (13% Not too satisfied °|_ 7% Not at all satisfied 12% Unsure | Denali Commission-provided power system upgrades have also resulted in a “sense of community ownership and responsibility’... (Asked of residents in communities where power system upgrades have been initiated) Question: As far as (COMMUNITY) is concerned, do you feel the process used to design and build the power a system upgrade has resulted in a sense of community ownership and responsibility? Unsure 23% No’ 20% —— ee ee ee DENALI COMMISSION CUSTOMER SATISFACTION RESEARCH , DECEMBER 2001 16 Dittman Research Corporation ...and community residents also broadly believe the “needs of the people” have also largely been met by the power system upgrade ... Question: And how satisfied are you with how the power system upgrade meets the needs of the people in (COMMUNITY)? Would you say you are... >| 8% Very satisfied 67%|___ 59% Mostly satisfied [23% Not too satisfied 23% -- Not at all satisfied 10% Unsure In communities where both projects were initiated, the combination of a bulk fuel project and a power system upgrade received higher ratings than each did separately... (Asked of residents in communities where bulk Suel projects and power system upgrades were initiated) Question: As far as (COMMUNITY) is concerned, do you Sfeel the process used to design and build the bulk Suel and power system upgrade have resulted in a sense of community ownership and responstbility? Unsure 14% No Yes 18% 68% RR An A a a a DENALI COMMISSION CUSTOMER SATISFACTION RESEARCH DECEMBER 2001 17 Dittman Research Corporation ..and community satisfaction with meeting “the needs of the people” was also higher... Question: And how satisfied ave you with how bulk fuel and power system upgrade meets the needs of the people in (COMMUNITY)? Would you say you are... (14% Very satisfied 1%|__ 57% Mostly satisfied o,| 19% Not too satisfied 25%] 6% Not at all satisfied 4% Unsure However, the greatest satisfaction is associated with medical services - by a 10:1 ratio (81% to 8%) community residents report they believe the process used by the Denali Commission to design and build primary care clinics has resulted in a high sense of “community ownership and responsibility’... (Asked of residents in communities where primary care clinics have been initiated) Question: As far as (COMMUNITY) is concerned, do you feel the process used to design and build the primary care clinic has resulted in a sense of community ownership and responsibility? Unsure 11% No 8% Yes 81% ——————————————————— eee DENALI ComMISSION CUSTOMER SATISFACTION RESEARCH DECEMBER 2001 18 Dittman Research Corporation ...and over three out of four respondents (77%) report they are satisfied with how the new clinic meets the “needs of the people’... uestion: And how satisfied are you with how primary care Z And h isfied are y ith how primary clinic meets the needs of the people in (COMMUNITY)? Would you say you are... r—34% Very satisfied 77T%|__ 43% Mostly satisfied 16% [14% Not too satisfied °|_ 2% Not atall satisfied 7% Unsure And in conclusion, by huge margins, public at-large respondents report they’d like their community to continue to work with the Denali Commission... (Asked of all respondents -- 100%) uestion: Would you like for your community to continue J I ty to work with the Denali Commission in the Suture, or not? Unsure 16% Not like to continue 2% Like to continue 82% ———— ———— ——————— DENALI COMMISSION CUSTOMER SATISFACTION RESEARCH DECEMBER 2001 19 Dittman Research Corporation B) Community LEADERS Approximately two out of three (65%) community leaders in communities directly affected by the Denali Commission’s work report things are “improving and getting better’... Question: What's your opinion of how things are going in (COMMUNITY) — are things basically improving and getting better, staying about the same, or getting worse? 65% Getting better 23% Staying about the same 12% Getting worse ...and over three out of four (78%) believe their community has a “comprehensive plan for the future”... Question: Does (COMMUNITY) have a comprehensive plan for the future, as far as you know? Unsure No 8% Yes 78% SS DENALI CommIssiON CUSTOMER SATISFACTION RESEARCH DECEMBER 2001 20 Dittman Research Corporation Approximately three out of four leaders (75%) have had personal contact with the Denali Commission; only the Alaska Native Tribal Health Consortium has a similar degree of direct contact with community leaders... Question: Have you had any personal contact or experience with an organization called (READ FIRST NAME)? ...And what about (CONTINUE Alaska Energy Authority Unsure 3% State Department of Community and Economic Development WITH LIST)... Denali Commission Unsure No 1% 24% Yes 75% Alaska Native Tribal Health Consortium Unsure 3% No No =< 28% Yes 75% Alaska Village Electric Co-op DENALI COMMISSION CUSTOMER SATISFACTION RESEARCH DECEMBER 2001 21 Unsure 3% Yes 69% Dittman Research Corporation The Denali Commission also receives high customer service ratings from community leaders who have had personal contact - over four out of five (79-86%) say they feel the Denali Commission is “responsive to the community,” “helps government agencies work together’, and is “promoting self determination’... (Asked of respondents reporting personal contact or experience with the Denali Commission - 75%) Question: How would you rate the Denali Commission as Sar as being responsive to the people who live in your community? Would you say they are... f>— 38% Very good 83%|___ 45% Good 9% Not too good 4% Very poor 4% Unsure Question: And how would you rate the Denali Commission regarding helping government agencies work together to do the right things the right way? Would you say they are... r—43% Very good 86%| 43% Good 11% Not too good 2% Very poor 1% Unsure Question: And what about promoting self-determination, respect for diversity and consideration of the rights of others — how would you rate the Denali Commission? Would you say they are... r—21% Very good 80%|___59% Good 9% Not too good 2% Very poor 9% Unsure ae ee ee Se EF RN Sa DENALI COMMISSION CUSTOMER SATISFACTION RESEARCH DECEMBER 2001 22 Dittman Research Corporation ...and the Denali Commission receives lower, but still favorable ratings for “including local residents’ in the decision-making process... Question: And what about including local residents in decision-making regarding programs and projects —how would you rate the Denali Commission? Would you say they are... > | 28% Very good 72%| 44% Good 13% Not too good 6% Very poor | 9% Unsure The Alaska Native Tribal Health Consortium also receives positive ratings from leaders who have had personal contact... (Asked of respondents reporting personal contact or experience with the Alaska Native Tribal Health Consortium - 75%) Question: How would you rate the Alaska Native Tribal Health Consortium as far as being responsive to the people who live in your community is concerned? Would you say they are... of 32% Very good 81%| 49% Good 17% Not too good -- Very poor 2% Unsure Question: How would you rate the Alaska Native Tribal Health Consortium for promoting self- determination, respect for diversity and consideration of the rights of others? Would you say they are... [—28% Very good 81%|___53% Good 13% Not too good 2% Very poor 4% Unsure DENALI! COMMISSION CUSTOMER SATISFACTION RESEARCH DECEMBER 2001 23 Dittman Research Corporation ...while leaders who have had personal experience with the Alaska Department of Community and Economic Development report much lower customer satisfaction scores... (Asked of respondents reporting personal contact or experience mith the Alaska Department of Community and Economic Development - 69%) Question: How would you rate the State Department of Community and Economic Development, for being responsive to the people who live in your community? Would you say they are... r—14% Very good 87%|__53% Good 31% Not too good 2% Very poor Question: And how would you rate the State Department of Community and Economic Development for promoting self-determination, respect for diversity and consideration of the rights of others? Would you say they are... r—10% Very good 63%| 53% Good 27% Not too good 2% Very poor 8% Unsure ...and the Alaska Energy Authority also receives lower customer satisfaction ratings from community leaders with personal experience... (Asked of respondents reporting personal contact or experience with the Alaska Energy Authority - 56%) Question: How would you rate the Alaska Energy Authority as far as being responsive to the people who live in your community ts concerned? Would you say they are... [—13% Very good 66%|__53% Good 20% Not too good 5% Very poor 9% Unsure DENALI COMMISSION CUSTOMER SATISFACTION RESEARCH DECEMBER 2001 24 Dittman Research Corporation Question: And how would you rate the Alaska Energy Authority for promoting self-determination, respect for diversity and consideration of the rights of others? Would you say they are... r— 8% Very good 63%|___55% Good 18% Not too good 5% Very poor 14% Unsure The Alaska Village Electric Co-op, on the other hand, receives slightly higher ratings from community leaders for “being responsive” to residents... (Asked of respondents reporting personal contact or experience with the Alaska Village Electric Co-op - 51%) Question: And how would you rate the Alaska Village Electric Co-op as far as being responsive to the people who live in your community is concerned? Would you say they are... [28% Very good 70%|___42% Good 25% Not too good 5% Very poor ...but it falls short when it comes to “promoting self-determination’... Question: And what about promoting self-determination, respect for diversity and consideration of the rights of others, how would you rate the Alaska Village Electric Co-op...? Would you say they are... 6! 14% = Very good 58%|__44% Good 31% Not too good 8% Very poor 3% Unsure TTS DENALI COMMISSION CUSTOMER SATISFACTION RESEARCH DECEMBER 2001 25 Dittman Research Corporation When community leader opinions of each organization are directly compared, the Denali Commission is notably high-rated in terms of satisfaction with their “responsiveness” and “promoting self determination, diversity and consideration for others’ ... Question: How would you rate as far as “being responsive to the people who live in your community” is concerned? See TTT 83% Denali Commission fo : . : 81% Alaska Native Tribal Health Consortium fo 70% Alaska Village Electric Co-op eee TTT Department of Community and Economic rnin 67% Development lo 7 ee Tih 66% Alaska Energy Authority o ° Question: How would you rate for “promoting self-determination, respect for diversity and consideration of the rights of others”? 9 Alaska Native. Tribal Health Consortium — : oi 80% Denali Commission +e (o} Alaska Energy Authority Hes nit Department of Community and Economic Ti 63% Development le be 58% Alaska Village Electric Co-op ee | (J r Good/Very Good ao Not too good/Very poor HUnsure | eT a a TT DENALI ComMISSION CUSTOMER SATISFACTION RESEARCH DECEMBER 2001 26 Dittman Research Corporation Nearly all community leaders (99%) say they feel the Denali Commission’s mission to “partner with tribal, federal, state and local governments and collaborate with all Alaskans to improve the effectiveness and efficiency of government services” is important. .. Question: Part of the “mission” of the Denali Commission states that it will partner with tribal, federal, state and local governments and collaborate with all Alaskans to improve the effectiveness and efficiency of government services. Do you feel that zs an important goal to work toward, or not? Important 99% Unsure 1% ...and nearly three out of four leaders (73%) report the Denali Commission is “very/quite effective” in partnering to improve government services... Question: And how would you rate the effectiveness of the Denali Commission in achieving its goal of trying to be a partner with government agencies and work with Alaskans to improve the effectiveness of government services. From what you know or may have heard, has the Denali Commission been... r— 28% Very effective 73%|___ 45% Quite effective > | 20% Not too effective 21%) 1% Not at all effective 6% Unsure a EE Ae a DENALI ComMISSION CUSTOMER SATISFACTION RESEARCH DECEMBER 2001 27 Dittman Research Corporation ...and the approval ratings increase among leaders who've had personal contact with the Denali Commission... ..-how would you rate the effectiveness... (% Effective) Contact with Denali Commission qq 81° No contact with Denali Commission iin) 47°% Again, nearly all community leaders (97%) feel the Denali Commission’s mission to “develop a trained workforce... and ensure infrastructure maintenance” is important... Question: Another part of the “mission” of the Denali Commission states that it will work to develop a well-trained labor force employed in a diversified and sustainable economy and build and ensure the operation and maintenance of Alaska’s basic infrastructure. Do you feel that that ts or is not an important goal to work toward? Important 97% Not important 3% ————————————————————————————————————————————————————— DENALI COMMISSION CUSTOMER SATISFACTION RESEARCH DECEMBER 2001 28 Dittman Research Corporation .. however, fewer than half of the leaders (48%) feel the Denali Commission has been effective in reaching these employment-related goals... Question: And how effective do you feel the Denali Commission has been in achieving its goal of working to develop a well-trained labor force employed in a diversified and sustainable economy? From what you know or may have heard, has it been... [—17% Very effective 48%|___ 31% Quite effective 36% [35% Not too effective °L 1% Not at all effective 16% Unsure ...with only moderately higher effectiveness ratings from leaders with personal contact... .. -how would you rate the effectiveness... (% Effective) Contact with Denali Commission [in 53° No contact with Denali Commission aii 35°% a a a A DENALI COMMISSION CUSTOMER SATISFACTION RESEARCH DECEMBER 2001 29 Dittman Research Corporation Most community leaders (89%) agree with the Denali Commission’s emphasis on “sustainability’.... Question: The Denali Commission also places a lot of emphasis on “sustainability,” which means that the Commission will promote programs and projects that meet the current needs of communities and provides for the anticipated needs of future generations. Do you feel the Denali Commission is right or wrong to place a lot of emphasis on the concept of “sustainability”? Unsure Wrong 7% 4% Right 89% ...and nearly three out of four (72%) feel the Denali Commission is doing a good job of promoting “sustainable” projects... Question: And how well does the Denali Commission do as Sar as meeting its goal of promoting programs and projects that are “sustainable?” From what you know or may have heard, are they doing a... [—— 23% Very good job 72%{|___49% Good job 13% Not too good job 3% Very poor job 12% Unsure | ae SRR DENALI COMMISSION CUSTOMER SATISFACTION RESEARCH DECEMBER 2001 30 Dittman Research Corporation ...and this high rating nearly doubles among leaders who've had personal contact with the Denali Commission... ..-how well does the Denali Commission do...promoting programs and projects that are sustainable... (% Effective) Contact with Denali Commission [nn 8 1°, No contact with Denali Comnission MI 4 1, Over four out of five (86%) community leaders report satisfaction that the bulk fuel project developed by the Denali Commission has resulted in a “sense of community ownership”... (Asked of residents in communities where bulk fuel projects have been initiated) Question: As far as (COMMUNITY) is concerned, do you feel the process used to design and build the bulk fuel project has resulted in a sense of community ownership and responsibility? Unsure No T% 7% Yes 86% a a ae DENALI COMMISSION CUSTOMER SATISFACTION RESEARCH DECEMBER 2001 31 Dittman Research Corporation ...and over three out of four leaders (77%) say the bulk fuel project meets their community’s needs... Question: And how satisfied are you with how the bulk fuel project meets the needs of the people in (COMMUNITY)? Would you say you are... [— 37% Very satisfied 77T%|_ 40% Mostly satisfied | 10% Not too satisfied 7% Not at all satisfied \ 6% Unsure Approximately two-thirds of community leaders (67%) with power system upgrades in their areas say the process used to build these upgrades has created a “sense of community ownership’... (Asked of residents in communities where power system upgrades have been initiated) Question: As far as (COMMUNITY) is concerned, do you Jfeel the process used to design and build the power system upgrade has resulted in a sense of community ownership and responsibility? Unsure 22% Yes No 67% 11% DENALI COMMISSION CUSTOMER SATISFACTION RESEARCH DECEMBER 2001 32 Dittman Research Corporation ...and approximately four out of five (78%) community leaders generally believe the power system upgrades are meeting the needs of residents... Question: And how satisfied are you with how the power system upgrade meets the needs of the people in (COMMUNITY)? Would you say you are... r— 22% Very satisfied 78%| 56% Mostly satisfied -- Not too satisfied 11% Not at all satisfied 11% Unsure Almost all leaders in communities with both bulk fuel and power system upgrades feel these improvements have resulted in a “sense of ownership and responsibility’... (Asked of residents in communities where bulk Suel projects and power system upgrades were initiated) Question: As far as (COMMUNITY) is concerned, do you feel the process used to design and build the bulk fuel and power system upgrade have resulted in a sense of community ownership and responsibility? Yes 90% DENALI COMMISSION CUSTOMER SATISFACTION RESEARCH DECEMBER 2001 33 Dittman Research Corporation ...but only three out of five say these upgrades are meeting residents’ needs... Question: And how satisfied are you with how bulk fuel and power system upgrade meets the needs of the people in (COMMUNITY)? Would you say you are... r— 30% Very satisfied 60%] 30% Mostly satisfied 30% Not too satisfied - Not at all satisfied 10% Unsure Approximately three out of four community leaders with primary care clinics say these facilities have resulted in “a sense of community ownership and responsibility’... (Asked of residents in communities where primary care clinics have been initiated) Question: As far as (COMMUNITY) is concerned, do you feel the process used to design and build the primary care clinic has resulted in a sense of community ownership and responsibility? Unsure 9% No 18% Yes 73% ...and they also say the clinics meet the “community’s needs’... Question: And how satisfied are you with how the primary care clinic meets the needs of the people in (COMMUNITY)? Would you say you are... r— 38% Very satisfied 73%| 35% Mostly satisfied 6% Not too satisfied 9% Not at all satisfied 12% Unsure DENALI COMMISSION CUSTOMER SATISFACTION RESEARCH DECEMBER 2001 34 Dittman Research Corporation And in conclusion, community leaders are virtually unanimous (98%) in support of continued association with the Denali Commission... (Asked of all respondents -- 100%) uestion: Would you like for your community to continue J J ty to work with the Denali Commission in the Suture, or not? Unsure Like to 1% continue 98% Not like to continue 1% OE DENALI COMMISSION CUSTOMER SATISFACTION RESEARCH DECEMBER 2001 35 Dittman Research Corporation SUMMARY DitTTMAN RESEARCH CORPORATION EXECUTIVE SUMMARY @ Overall, both public at-large and community leader research components reported highly favorable perceptions and experiences regarding the Denali Commission. ¢ Even though it has only been in operation for a little over two years, public at- large and community leader awareness of the Denali Commission is similar or superior to organizations and agencies in operation for over 20 years. # Customer satisfaction is also highly rated. In fact, satisfaction with the Denali Commission is similar to, or exceeds satisfaction ratings for the Alaska Native Tribal Health Consortium, Alaska Village Electric Co-op, the Alaska Energy Authority and the State Department of Community and Economic Development in each comparable category. ¢ There is notably strong public at-large and community leader agreement with the importance of the Denali Commission’s “mission.” The Denali Commission's effectiveness in achieving those goals is also highly rated, particularly by those who have had “personal contact or experience.” At the same time, it should be noted that the effectiveness of “developing a well-trained labor force” is judged to be substantially lower by both the public at-large and community leaders. # The emphasis on “sustainability” is strongly supported, and Denali Commission effectiveness is highly rated by respondents with the most exposure and experience. There is broad agreement that the process of designing and building bulk fuel projects and power system upgrades has resulted in a “sense of community ownership and responsibility.” There is also broad agreement that the fuel and power projects “meet the needs of the people.” ¢ In addition, there is broad satisfaction with the Denali Commission’s process of designing and building primary care clinics, and in this case, the public at-large ratings exceed community leaders’. ¢ Inconclusion, by exceedingly high margins, public at-large respondents and community leaders report they’d like to see their community continue its relationship with the Denali Commission. In fact, only one out of 71 community leaders and six out of 408 public at-large respondents had a different view. NOTE: It should be noted that experience with the Denali Commission is one example of where “familiarity” does not “breed contempt.” Just the opposite - in every case, greater personal contact and experience with the Denali Commission was associated with substantially higher ratings for effectiveness and satisfaction. DENALI COMMISSION CUSTOMER SATISFACTION RESEARCH DECEMBER 2001 36 Dittman Research Corporation By huge margins, public at-large respondents report they’d like their community to continue to work with the Denali Commission... (Asked of all public at-large respondents -- 100%) Question: Would you like for your community to continue to work with the Denali Commission in the Suture, or not? Unsure 16% Not like to continue 2% Like to continue 82% ...and community leaders are virtually unanimous (98%) in support of continued association with the Denali Commission... (Asked of all community leader respondents -- 100%) uestion: Would you like for your community to continue J y to work with the Denali Commission in the Suture, or not? Like to Unsure continue 1% 98% Not like to continue 1% ———S a DENALI ComMISSION CUSTOMER SATISFACTION RESEARCH DECEMBER 2001 37 Dittman Research Corporation APPENDIX I. DEMOGRAPHIC COMPOSITION A. PUBLIC AT-LARGE Community Population: Under 200.......... 200-400.... over 400..... ANCSA enrollment: Gender: Age: Length of time in community: Less than 1year.. 1% 1-4 years... 8% 5-9 years..... . Th 10-14 years........ 5% 15 years or more.. 79% —————————————— En DENALI COMMISSION CUSTOMER SATISFACTION RESEARCH DECEMBER 2001 38 Dittman Research Corporation B. COMMUNITY LEADERS Community Population: Under 200.......... 21% 200-400............. 32% | over 400............ 47% ANCSA enrollment: VOS. i. ceeeeeeeee eens 79% | Gender: | Age: 18-24 1 Length of time in community: Less than 1 year.. 1% 1-4 years... 3% 5-9 years.... 10-14 years 15 years or more.. 89% ee SE DENALI ComMISSION CUSTOMER SATISFACTION RESEARCH ~ DECEMBER 2001 39 Dittman Research Corporation I]. PUBLIC AT-LARGE RESULTS BY COMMUNITY SIZE “.. how are things going in your community...?” (% "Improving/getting better") < 200 43% 200-400 42% > 400 EER] 40% “... community have a comprehensive plan...?” (% "Yes") < 200 CO 51% 200-400 49% > 400 Ema 45% “.. personal contact or experience with Denali Commission...2” (% "Yes") <200 [29% 200-400 15% >400 aaa 16% “...personal contact or experience with Alaska Energy Authority...?” (% "Yes") <200 (731% 200-400 17% >400 GEES 15% “.. personal contact or experience with Alaska Village Electric Co-op...?” (% "Yes") < 200 31% 200-400 51% 0 = EE 45% ——————————— a DENALI CommIssiON CUSTOMER SATISFACTION RESEARCH DECEMBER 2001 40 Dittman Research Corporation “,, personal contact or experience with Alaska Native Tribal Health Consortium...?” (% "Yes") <200 (137% 200-400 22% >400 EEE 22% “.. personal contact or experience with Alaska State Department of Community and Economic Development...?” (% "Yes") < 200 23% 200-400 24% >400 a 24% How rate the Denali Commission? “,..responsive to the people who live in your community...” (% "Good/Very good") < 200 80% 200-400 81% > 400 EERE aa eae ine] 64% ” “., helping government agencies work together to do things the right way... (% "Good/Very good") < 200 | 180% 200-400 42% > 400 as es] GO% “,, promoting self-determination, respect for diversity...” (% "Good/Very good") < 200 70% 200-400 67% >400 =) 76% DENAL! COMMISSION CUSTOMER SATISFACTION RESEARCH DECEMBER 2001 4l Dittman Research Corporation “,, including local residents in decision-making...” (% "Good/Very good") < 200 Cn BO 200-400 52% > 400 a 59%, How rate the Alaska Energy Authority? “.. responsive to the people who live in your community...” (% "Good/Very good") <200 (45% 200-400 65% > 400 —== a ee] 67% “,. promoting self-determination, respect for diversity... a (% "Good/Very good") < 2001 (i es se 200-400 65% >400 k= 50% How rate the Alaska Village Electric Co-op? “,. responsive to the people who live in your community...” (% "Good/Very good") <200 [118% 200-400 83% 0 =z _ a a E 77% “,, promoting self-determination, respect for diversity...” (% "Good/Very good") 200) Cee a) 65% 200-400 >400 ss ———— —————— a a a a a Te DENALI COMMISSION CUSTOMER SATISFACTION RESEARCH DECEMBER 2001 42 Dittman Research Corporation How rate the Alaska Native Tribal Health Consortium? “,, responsive to the people who live in your community...” (% "Good/Very good") < 200 185% 200-400 83% > 400 Eee 71° “,,.promoting self-determination, respect for diversity...” (% "Good/Very good") <200 | 771% 200-400 74% > 400 Eee earned) 69% How rate the Alaska State Department of Community and Economic Development? “,..responsive to the people who live in your community...” (% "Good/Very good") <200 | 76% 200-400 60% >100 == 55% “,, promoting self-determination, respect for diversity...” (% "Good/Very good") = 200) ol 200-400 70% > 100 a 46% | me a RR RSET AN A A NA IR REET UE A ALR ARR RT ER IO A DENALI Commission CUSTOMER SATISFACTION RESEARCH DECEMBER 2001 43 Dittman Research Corporation “,. partner with tribal federal, state and local governments...important goal...or not?” (% "Important") < 200 | 91% 200-400 91% > 400 EEE a] 84%, “,. effectiveness of Denali Commission in being ‘partner with government agencies’...?” (% "Quite/Very effective") < 200 29% 200-400 36% > 400 EE 25% “,,. develop well-trained labor force employed in diverse and sustainable economy...important goal, or not...?” (% "Important") < 200 | 89% 200-400 90% > 400 Ei ee] 87% “,. effectiveness of Denali Commission in working to achieve well-trained labor force?” (% "Quite/Very effective") <200 [129% 200-400 34% 0 as 21% “Denali Commission places a lot of emphasis on ‘sustainability’.. for future generations. Is this right or wrong?” (% "Right") < 200 | 83% 200-400 82% 70% DENALI CommissiON CUSTOMER SATISFACTION RESEARCH DECEMBER 2001 44 Dittman Research Corporation “How well does Denali Commission meet goal of ‘sustainability’...?” (% "Good/Very good") <200 Co 37% 200-400 45% >400 = 31%, “,. bulk fuel project result in sense of community ownership...?” (% "Yes") < 200 91% 200-400 61% > 400 EE aE] 66% “,, satisfied bulk fuel project meets needs of people...?” (% "Mostly/Very") < 200) (Ce) AG 200-400 61% > 400 == a ee ee] 78% “., power system upgrade result in sense of community ownership...?” (% "Yes") < 200 180% 200-400 69% 400 a 47% “,, satisfied power system upgrade meets needs of people...?” (% "Mostly/Very") < 200 | 170% 200-400 69% 4) == EES] 66% “,..bulk fuel project and power system upgrade result in sense of community ownership...?” Se DENALI COMMISSION CUSTOMER SATISFACTION RESEARCH DECEMBER 2001 45 Dittman Research Corporation (% "Yes") < 200 60% 200-400 72% > 400 aaa 63% “.. satisfied bulk fuel project and power system upgrade meet needs of people...?” (% "Mostly/Very") <200 [40% 200-400 83% > 400 =r 60% “.. primary care clinic result in sense of community ownership...” (% "Yes") < 200 22% 200-400 77% > 400 i 86% “,. satisfied primary care clinic meets needs of people...?” (% "Mostly/Very") <200 L 166% 200-400 69% > 400 ESE) 78% “,, like your community to continue to work with the Denali Commission?” (% "Yes") < 200 [ 83% 200-400 [ _] 85% DENALI COMMISSION CUSTOMER SATISFACTION RESEARCH DECEMBER 2001 46 Dittman Research Corporation CROSSTABULATIONS DITTMAN RESEARCH CORPORATION PUBLIC AT-LARGE WHAT'S YOUR OPINION OF HOW THINGS ARE GOING IN YOUR COMMUNITY -- ARE THINGS BASICALLY IMPROVING & GETTING BETTER, STAYING THE SAME, OR GETTING WORSE? DEMOGRAPHICS UNSURE |GETTING|STAYING|GETTING| BASE BETTER ABOUT WORSE SAME TOTAL... ee eeeeee 3% 41% 38% 18% 100.0% COMMUNITY POP. UNDER 200... O% 43% 29% 29% 8.6 tye POP. 200 - 400... 2% 42% 41% 15% 33.3% POP. OVER 400.... 4% 40% 38% 18% 58.1% TIME IN COMMUNITY UNDER 1 YR......- 17% 17% 67% 0% 1.5% 1 - 4 YRS.......- ot 25% 50% 16% 7.8% 5S - 9 YRS........ 4% 52% 41% 4% 6.6% 10 - 14 YRS.....- 5% 27% 50% 18% 5.4% 15+ YRS........-- 2% 43% 35% 20% 78.7% GENDER MALE.......- eeeee 3% 45% 35% 17% 53.7% FEMALE..........- 4% 36% 41% 19% 46.3% _| | AGE 18 - 24 YRS...... 5% 24% 51% 19% 9.1% 25 - 34 YRS...... 2% 38% 50% 10% 20.1% 35 - 44 YRS...... O% 42% 40% 18% 21.8% 45 - 54 YRS...... 2% 46% 29% 23% 25.2% 5S - 59 YRS...... 6% 29% 35% 29% 7.6% 60 - 64 YRS...... 17% 42% 29% 13% 5.9% 65+ YRS.........-- 2% 57% 26% 14% 10.3% ANCSA MEMBER? UNSURE see eeeee 6% 25% 50% 19% 3.9% YES 2% 47% 31% 20% 51.5% NO. 4% 35% 45% 15% 44.6% DITTMAN RESEARCH CORP. DENALI COMM. PUBLIC AT-LARGE DEC 2001 n=408 DOES YOUR COMMUNITY HAVE A COMPREHENSIVE PLAN FOR THE FUTURE? DEMOGRAPHICS UNSURE| YES NO BASE TOTAL.. 30% 47% 23% 100.0% COMMUNITY POP. UNDER 200...| 23% 51% 26% 8.6% POP. 200 - 400...] 25% 49% 26% 33.3% POP. OVER 400....| 34% 45% 21% 58.1% _ | TIME IN COMMUNITY UNDER 1 YR......- 50% 50% os 1.5% 1 - 4 YRS.......- 31% 47% 22% 7.8% 5 - 9 YRS......-6 15% 52% 33% 6.6% 10 - 14 YRS...... 5 59% 36% 5.4% 15+ YRS.......-..-- 32% 46% 22% 78.7% GENDER MALE.........-+-- 29% 48% 23% 53.7% FEMALE.........-- 31% 46% 23% 46.3% AGE 18 - 24 YRS...... 43% 32% 24% 9.1% 25 - 34 YRS...... 38% 34% 28% 20.1% 35 - 44 YRS...... 30% 52% 18% 21.8% 45 - 54 YRS.. 19% 56% 24% 25.2% SS - S59 YRS.. 26% 45% 29% 7.6% 60 - 64-YRS.. 33% 50% 17% 5.9% 65+ YRS...... «| 29% 52% 19% 10.3% ANCSA MEMBER? UNSURE.......+-+-- 63% 25% 13% 3.9% YES..... sence ee ee | 30% 50% 20% 51.5% NO... cee eee eens 27% 45% 28% 44.6% DITTMAN RESEARCH CORP. DENALI COMM. PUBLIC AT-LARGE DEC 2001 n=408 HAVE YOU HAD ANY PERSONAL CONTACT OR EXPERIENCE WITH THE DENALI COMMISSION? DEMOGRAPHICS UNSURE| YES NO BASE TOTAL... see eee ee 3% 17% 81% 100.0% ——t COMMUNITY POP. UNDER 200... 6% 29% 66% 8.6% POP. 200 - 400... 5% 15% 79% 33.3% POP. OVER 400.... 1% 16% 84% 58.1% TIME IN COMMUNITY UNDER 1 YR.....-- 17% O% 83% 1.5% 1 - 4 YRS.......- 3% 13% 84% 7.8% 5 - 9 YRS........ 0o% 15% 85% 6.6% 10 -. 14 YRS...... 5% 14% 82% 5.4% 15+ YRS.....- sees 2% 18% 80% 78.7% GENDER MALE.........--0+ 2% 21% 77% 53.7% FEMALE.......-+-+ 3% 12% 85% 46.3% {- AGE 18 - 24 YRS.....- 0o% 5% 95% 9.1% 25 - 34 YRS...... 2% 5% 93% 20.1% 35 - 44 YRS.....- 3% 20% 76% 21.8% 4s - eee 3% 23% 74% 25.2% oes 6t 19% 74% 7.6% see O& 33% 67% 5.9% . 2% 14% 83% 10.3% ANCSA MEMBER? UNSURE......---+-- os 6% 94% 3.9% YES..... eee cence 3% 19% 78% 51.5% NO... ...eeee sees 3% 15% 82% 44.6% DITTMAN RESEARCH CORP. DENALI COMM. PUBLIC AT-LARGE DEC 2001 n=408 DITTMAN RESEARCH CORP. HAVE YOU HAD ANY PERSONAL CONTACT OR EXPERIENCE WITH THE ALASKA ENERGY AUTHORITY? DEMOGRAPHICS UNSURE| YES NO BASE 4% 17% 79% 100.0% COMMUNITY POP. UNDER 200... 3% 31% 66% 8.6% POP. 200 - 400... 4% 17% 79% 33.3% POP. OVER 400.... 5% 15% 80% 58.1% TIME IN COMMUNITY O% 0% 100% 1.5% 3% 3% 94% 7.8% O% 19% 81% 6.6% 5S& 9% 86% 5.4% 5% 19% 76% 78.7% GENDER MALE............. 4% 21% 75% 53.7% FEMALE...........- 5% 13% 83% 46.3% AGE 18 - 24 YRS...... 3% 3% 95% 9.1% 25 - 34 7% 13% 79% 20.1% 35 - 44 3% 17% 80% 21.8% 45 - 54 4% 23% 73% 25.2% 55 - 59 3% 6% 90% 7.6% 60 - 64 O% 13% 88% 5.9% 65+ YRS.......... 5& 33% 62% 10.3% ANCSA MEMBER? UNSURE....... . 6% 13% 81% 3.9% YES...........0.- 2% 20% 78% 51.5% NO... . ee eee ee eee 7% 14% 79% 44.6% DENALI COMM. PUBLIC AT-LARGE DEC 2001 n=408 DITTMAN RESEARCH CORP. HAVE YOU HAD ANY PERSONAL CONTACT OR EXPERIENCE WITH THE ALASKA VILLAGE ELECTRIC CO-OP? DEMOGRAPHICS UNSURE| YES NO BASE TOTAL... .+--eeeee 3% 46% 51% 100.0% t COMMUNITY POP. UNDER 200... 6% 31% 63% 8.6% POP. 200 - 400... 2% 51% 46% 33.3% POP. OVER 400.... 3% 45% 52% 58.1% TIME IN COMMUNITY UNDER 1 YR......- Oe 50% 50% 1.5% 1 - 4 YRS........ 0% 41% 59% 7.8% S - 9 YRS.......- 4% 52% 44% 6.6% 10 - 14 YRS...... S& 55% 41% 5.4% 15+ YRS.......... 3% 45% 51% 78.7% GENDER MALE... ...--+-+05 o% 52% 48% 53.7% FEMALE......--+ eee 6% 39% 54% 46.3% AGE 18 - 24 YRS...... 3% 16% 81% 9.1% 25 - 34 YRS...... 6% 43% 51% 20.1% 35 - 44 YRS...... 1% 55% 44% 21.8% 45 - 54 YRS...... 3% 4st 52% 25.2% 55 - 59 YRS... 6% 65% 29% 7.6% 60 - 64 YRS...... 4% 38% 58% 5.9% 65+ YRS.......... o% 52% 48% 10.3% ANCSA MEMBER? UNSURE.... 13% 25% 63% 3.9% YES. 4% 45% 51% 51.5% NO.. 2% 49% 49% 44.6% DENALI COMM. PUBLIC AT-LARGE DEC 2001 n=408 HAVE YOU HAD ANY PERSONAL CONTACT OR EXPERIENCE WITH THE ALASKA NATIVE TRIBAL HEALTH CONSORTIUM? DEMOGRAPHICS UNSURE| YES NO BASE sees 4% 23% 73% 100.0% COMMUNITY POP. UNDER 200... 9% 37% 54% 8.6% POP. 200 - 400... 4% 22% 74% 33.3% POP. OVER 400.... 3% 22% 76% 58.1% TIME IN COMMUNITY UNDER 1 YR....... O% 33% 67% 1.5% 1 - 4 YRS......., O% 34% 66% 7.8% S - 9 YRS........ O% 41% 59% 6.6% 5% 23% 73% 5.4% 4% 21% 75% 78.7% GENDER MALE........----- 4% 26% 70% 53.7% FEMALE....... eee 3% 20% 77% 46.3% AGE 18 - 24 YRS...... 5% 16% 78% 9.1% 25 - 34 YRS...... 4% 20% 77% 20.1% 35 - 44 YRS...... 6% 22% 72% 21.8% 45 - 54 YRS...... 1% 28% 71% 25.2% 5S - 59 YRS...... 6s 26% 68% 7.6% 60 - 64 YRS...... 4% 33% 63% 5.9% 65+ YRS.... 2% 19% 79% 10.3% UNSURE..........- 6% 6% 88 3.9% YES... cc ccc e eee ee 4% 26% 70% 51.5% NO... eee eee eee 3% 21% 75% 44.6% DITTMAN RESEARCH CORP. DENALI COMM. PUBLIC AT-LARGE DEC 2001 n=408 DITTMAN RESEARCH CORP. HAVE YOU HAD ANY PERSONAL CONTACT OR EXPERIENCE WITH DEMOGRAPHICS UNSURE| YES NO BASE TOTAL... eee cence 5% 24% 72% 100.0% COMMUNITY POP. UNDER 200...] 11% 23% 66% 8.6% POP. 200 - 400... 4% 24% 73% 33.3% POP. OVER 400.... 4e 24% 72% 58.1% TIME IN COMMUNITY UNDER 1 YR. . O% 33% 67% 1.5% 1 - 4 YRS... 3% 19% 78% 7.8% 5 - 9 YRS... O% 26% 74% 6.6% 10 - 14 YRS. 9% 41% 50% 5.4% S%& 23% 72% 78.7% . 4% 30% 66% 53.7% 5% 17% 78% 46.3% AGE 18 - 24 YRS...... 5% 5% 89% 9.1% 25 - 34 YRS...... 2% 16% 82% 20.1% 35 - 44 YRS...... 6% 19% 75% 21.8% 45 - 54 YRS...... st 38% 57% 25.2% 5S - 59 YRS...... 3% 29% 68% 7.6% 60 - 64 YRS...... 4% 33% 63% 5.9% 65+ YRS.......--5 7% 21% 71% 10.3% ANCSA MEMBER? UNSURE.........-- 6% 13% 81% 3.9% YES. ..-.-. eee eee 5% 26% 70% 51.5% NO... cece e eee eens 4% 23% 73% 44.6% DENALI COMM. PUBLIC AT-LARGE THE STATE DEPARTMENT OF COMMUNITY & ECONOMIC DEVELOPMENT? DEC 2001 n=408 (asked of n=68 who've had contact w/Denali Commission) HOW WOULD YOU RATE THE DENALI COMMISSION AS FAR AS BEING RESPONSIVE TO THE PEOPLE WHO LIVE IN YOUR COMMUNITY? DEMOGRAPHICS UNSURE| VERY GOOD NOT VERY BASE GOOD TOO POOR GOOD TOTAL.......2+++.] 12% 26% 46% 15% 1% 100.0% COMMUNITY POP. UNDER 200... oO 10% 70% 20% O% 14.7% POP. 200 - 400... 5% 24% 57% 14% o% 30.9% POP. OVER 400....] 19% 32% 32% 14% 3% 54.4% TIME IN COMMUNITY O% 25% 50% 25% O% 5.9% O% 50% 50% o% Oe 5.9% os 0% 67% 33% O% 4.4% 15+ YRS.........- 14% 26% 44% 14% 2% 83.8% GENDER MALE. ......----05 11% 26% 46% 17% o% 67.6% FEMALE........... 14% 27% 45% ot 5% 32.4% AGE 18 - 24 YRS...... 50% 0% 50% o% O% 2.9% 25 - 34 YRS...... os 25% 75% o% oe 5.9% 35 - 44 YRS...... oO 33% 56% 6% 6% 26.5% 45 - 54 YRS...... 17% 29% 38% 17% Os 35.3% 55 - 59 YRS...... 17% 17% 17% 50% O% 8.8% 60 - 64 YRS...... 25% 38% 13% 25% O% 11.8% 65+ YRS..... seen O% o¢ 100% O% 0% 8.8% { t ! | ANCSA MEMBER? UNSURE.........-- ot os oO Os 100% 1.5% YES. ......0--0006 13% 28% 48% 13% O% 58.8% NO... cee eee eee »}| 11% 26% 44% 19% os 39.7% DITTMAN RESEARCH CORP. DENALI COMM. PUBLIC AT-LARGE DEC 2001 n=408 (asked of n=68 who've had contact w/Denali Commission) HOW WOULD YOU RATE THE DENALI COMMISSION REGARDING HELPING GOV'T AGENCIES WORK TOGETHER TO DO THE RIGHT THINGS THE RIGHT WAY? DEMOGRAPHICS UNSURE| VERY GOOD NOT VERY BASE GOOD TOO POOR GOOD TOTAL....- 18% 16% 46% 18% 2% 100.0% COMMUNITY POP. UNDER 200...| 10% 10% 70% 10% O% 16.4% POP. 200 - 400...| 26% 21% 21% 32% O% 31.1% POP. OVER 400....| 16% 16% 53% 13% 3% 52.5% TIME IN COMMUNITY 1 - 4 YRS......-- 33% O% 33% 33% 0% 4.9% S - 9 YRS.....-.- 25% 0% 75% O% Oe 6.6% 10 - 14 YRS...... O% 0% 100% O% 0O% 3.3% 15+ YRS.......--- 17% 19% 42% 19% 2% 85.2% GENDER MALE.......-.--+-+ 17% 14% 50% 19% O¢ 68.9% FEMALE........-++ 21% 21% 37% 16% St 31.1% AGE 18 - 24 YRS.....- O& 0% 100% o% 0% 3.3% 25 - 34 YRS...... 33% 33% O& 33% o% 4.9% 35 - 44 YRS...... 7% 13% 67% 7% 7% 24.6% 45 - 54 YRS...... 14% 14% 50% 23% O% 36.1% 55 - 59 YRS...... 17% 17% 17% 50% ot 9.8% 60 - 64 YRS...... 43% 14% 29% 14% O% 11.5% 65+ YRS..... seeee | 33% 33% 33% o% O% 9.8% O% 0% O% o% 100% 1.6% 20% 17% 40% 23% 0% 57.4% 16% 16% 56% 12% O% 41.0% DITTMAN RESEARCH CORP. DENALI COMM. PUBLIC AT-LARGE DEC 2001 n=408 (asked of n=68 who've had contact w/Denali Commission) WHAT ABOUT PROMOTING SELF-DETERMINATION, RESPECT FOR DIVERSITY, & CONSIDERA- TION OF THE RIGHTS OF OTHERS--HOW WOULD YOU RATE THE DENALI COMMISSION? DEMOGRAPHICS UNSURE| VERY GooD NOT VERY BASE GOOD TOO POOR GOOD TOTAL........+.+.] 10% 18% 54% 13% 4% 100.0% COMMUNITY POP. UNDER 200...| 20% 10% 60% o% 10% 14.7% POP. 200 - 400... ot 5% 62% 29% 5% 30.9% POP. OVER 400....| 14% 27% 49% 8% 3% 54.4% TIME IN COMMUNITY 1 - 4 YRS........ Os 50% 50% ot o% 5.9% 5S - 9 YRS........ 50% os 50% o% O% 5.9% 10 - 14 YRS...... 0% ot 100% 0% o% 4.4% 15+ YRS.......... 9% 18% 53% 16% 5% 83.8% GENDER MALE.....- See eeees 13% 13% 59% 11% 4% 67.6% FEMALE..........- 5% 27% 45% 18% 5% 32.4% AGE 18 - O% O% 50% 50% o8 2.9% 25 - 25% 25% 25% 25% O% 5.9% 35 - Os 17% 72% 6% 6% 26.5% 4s - 13% 17% 58% Bt 4% 35.3% 55 - oe 17% 67% 17% o% 8.8% 60 - 64 YRS...... 25% 38% 13% 13% 13% 11.8% 65+ YRS..........{ 17% O% 50% 33% O% 8.8% ANCSA MEMBER? UNSURE.......-. oe O% o% O% O¢ 100% 1.5% YES... . see e sees 10% 13% 60% 15% 3% 58.8% NO... cece eee eens 11% 26% 48% 11% 4% 39.7% DITTMAN RESEARCH CORP. DENALI COMM. PUBLIC AT-LARGE DEC 2001 n=408 (asked of n=68 who've had contact w/Denali Commission) WHAT ABOUT INCLUDING LOCAL RESIDENTS IN DECISION-MAKING REGARDING PROGRAMS & PROJECTS--HOW WOULD YOU RATE THE DENALI COMMISSION? DEMOGRAPHICS UNSURE] VERY GOOD NOT VERY BASE GOOD TOO POOR GOOD | | I I TOTAL. .....--++4-] 10% 15% 41% 26% 7% 100.0% COMMUNITY POP. UNDER 200...| 10% 10% 40% 30% 10% 14.7% POP. 200 - 400... O% 14% 38% 48% o% 30.9% POP. OVER 400....| 16% 16% 43% 14% 11% 54.4% TIME IN COMMUNITY 1 - 4 YRS........ O% 25% 25% 50% o% 5.9% 5 - 9 YRS........ 50% O% 50% O% O% 5.9% 10 - 14 YRS...... o% O% 67% 33% O% 4.4% 15+ YRS......-005 9% 16% 40% 26% 9% 83.8% GENDER MALE.....------55 13% 9% 43% 30% 4% 67.6% FEMALE.......--+-++ 5% 27% 36% 18% 14% 32.4% AGE 18 - o+ 50% 50% o% O% 2.9% 25 - ot 25% 50% 25% . oe 5.9% 35 - o% 22% 39% 22% 17% 26.5% 4s - 8% 8% 54% 25% 4% 35.3% 55 - 59 YRS...... 17% ot 17% 50% 17% 8.8% 60 - 64 YRS.....- 25% 25% 25% 25% ot 11.8% 65+ YRS.......--- 33% o¢ 33% 33% O% 8.8% ANCSA MEMBER? UNSURE......--+-- o% O% o% O& 100% 1.5% YES....- see eens 10% 13% 35% 35% Bt 58.8% } 0 eS 11% 19% 52% 15% 4% 39.7% DITTMAN RESEARCH CORP. DENALI COMM. PUBLIC AT-LARGE DEC 2001 n=408 (asked of n=71 who've had contact w/Alaska Energy Authority) HOW WOULD YOU RATE THE ALASKA ENERGY AUTHORITY AS FAR AS BEING RESPONSIVE TO THE PEOPLE WHO LIVE IN YOUR COMMUNITY? DEMOGRAPHICS UNSURE| VERY GOOD NOT VERY BASE GOOD TOO POOR GOOD TOTAL......-++++-+] 10% 11% 51% 19% oF 100.0% COMMUNITY POP. UNDER 200...| 18% 9% 36% 18% 18% 15.7% POP. 200 - 400... 9% 4% 61% 26% 0% 32.9% POP. OVER 400.... 8% 17% 50% 14% 11% 51.4% TIME IN COMMUNITY 1 - 4 YRS........ oe 100% 0% O% 0% 1.4% 5 - 9 YRS........ 60% O% 40% o% o% 7.1% 10 - 14 YRS...... ot 0% 50% o% 50% 2.9% 15+ YRS.......... 6% 11% 53% 21% 8s 88.6% fo | GENDER MALE............. 13% 13% 50% 17% 7% 65.7% FEMALE........... 4% Bt 54% 21% 13% 34.3% AGE 18 - 24 YRS...... ot O% 100% O% os 1.4% 25 > 34 YRS...... 9% 9% 55% 18% 9% 15.7% 35 - 44 YRS...... 7% 7% 67% 20% oF 21.4% 45 - 54 YRS...... 8% 8% 42% 25% 17% 34.3% 55 - 59 YRS...... O% 50% 0% o% 50% 2.9% 60 - 64 YRS...... 33% O% 33% 33% o% 4.3% 65+ YRS........ ~.| 14% 21% 57% 7% O% 20.0% O% O% 50% 50% o% 2.9% 10% 10% 57% 12% 12% 60.0% 12% 15% 42% 27% 4% 37.1% DITTMAN RESEARCH CORP. DENALI COMM. PUBLIC AT-LARGE DEC 2001 n=408 (asked of n=71 who've had contact w/Alaska Energy Authority) HOW WOULD YOU RATE THE ALASKA ENERGY AUTHORITY FOR PROMOTING SELF-DETERMINA- TION, RESPECT FOR DIVERSITY, & CONSIDERATION OF THE RIGHTS OF OTHERS? DEMOGRAPHICS UNSURE| VERY GOOD NOT VERY BASE GOOD TOO POOR GOOD | { | 1 TOTAL.......+++++| 11% 4% 51% 29% 4% 100.0% COMMUNITY POP. UNDER 200...| 18% O% 55% 27% O% 15.7% POP. 200 - 400... O% 4% 61% 35% O% 32.9% POP. OVER 400....| 17% 6 44% 25% 8% 51.4% TIME IN COMMUNITY 1 - 4 YRS........ O¢ o% 100% O% O% 1.4% 5S - 9 YRS.......- 60% O% 20% 20% ot 7.1% 10 - 14 YRS...... O% Os 50% 50% 0% 2.9% 15+ YRS.........- 8% 5% 53% 29% 5% 88.6% GENDER MALE.........-.6- 13% 2% 54% 28% 2% 65.7% FEMALE........- oe 8% 8s 46% 29% 8% 34.3% O& ot o& 100% o% 1.4% 18% 18% 27% 36% ot 15.7% 13% o% 67% 20% O% 21.4% 8% 0% 54% 29% Bt 34.3% ot o& 50% O% 50% 2.9% 33% o% O% 67% O% 4.3% 7% 7% 64% 21% O% | 20.0% ! oe 50% o% 50% o¢ 2.9% 10% o* 60% 24% 7% 60.0% NO... cece eee eee ++] 15% 8% 42% 35% o% 37.1% DITTMAN RESEARCH CORP. DENALI COMM. PUBLIC AT-LARGE DEC 2001 n=408 (asked of n=187 who've had contact w/Alaska Village Electric Co-op) HOW WOULD YOU RATE THE ALASKA VILLAGE ELECTRIC CO-OP AS FAR AS BEING RESPONSIVE TO THE PEOPLE WHO LIVE IN YOUR COMMUNITY IS CONCERNED? DEMOGRAPHICS UNSURE| VERY GOOD NOT VERY BASE GOOD TOO POOR GOOD | T TOTAL. ...+..eeeee 6% 20% 56% 14% 4% 100.0% COMMUNITY POP. UNDER 200...| 36% o% 18% 36% 9% 5.9% POP. 200 - 400... 3% 24% 59% 13% 1% 37.4% POP. OVER 400.... 5% 19% 58% 12% 6% 56.7% TIME IN COMMUNITY UNDER 1 YR....... os o+ 100% O% O% 1.6% 1 - 4 YRS........ 8% 46% 38% O% 8% 7.0% S - 9 YRS........ 14% O% 50% 36% o¢ 7.5% 10 - 14 YRS...... O% 42% 50% 8% 0% 6.4% 15+ YRS.........6 6% 18% 58% 14% 5% 77.5% 7% 19% 55% 15% 4% 60.4% FEMALE........... 4% 20% 58% 12% 5% 39.6% AGE 18 - 24 YRS...... O% 33% 33% 33% o% 3.2% 25 - 34 YRS...... 3% 11% 60% 20% 6% 18.7% 35 - 44 YRS...... 6% 16% 69% 6% 2% 26.2% 45 - 54 YRS...... 4% 20% 50% 20% 7% 24.6% 55 - 59 YRS......| 15% 30% 40% 10% 5% 10.7% 60 - 64 YRS...... 11% 11% 33% 33% 11% 4.8% 65+ YRS.......... 5% 32% 64% O% o% 11.8%]. ! ANCSA MEMBER? UNSURE........--- Os 25% 75% O% O% 2.1% YES......--2--00e 6k 24% 51% 13% 5% 50.3% NO..... see ee eeee 6% 15% 61% 16% 3% 47.6% DITTMAN RESEARCH CORP. DENALI COMM. PUBLIC AT-LARGE DEC 2001 n=408 (asked of n=187 who've had contact w/Alaska Village Electric Co-op) 1 WHAT ABOUT PROMOTING SELF-DETERMINATION, RESPECT FOR DIVERSITY, & CONSIDERA- i TION OF THE RIGHTS OF OTHERS, HOW WOULD YOU RATE THE AK VILLAGE ELECT. CO-OP? | DEMOGRAPHICS unsure| very | coop | Not | veRY | BASE coop too | POOR coop | t ‘ TOTAL.........+--| 7% | 12% | 65% | 11% 6% |100.0% | COMMUNITY | POP. UNDER 200...| 27% os | 55% 9 9% 5.9% PoP. 200 - 400...| 3% | 14% | 67% 9% 7% | 37.4% | POP. OVER 400....| 8% | 10% | 64% | 12% 5% | 56.7% TIME IN COMMUNITY UNDER 1 YR......- 33% o% 67% 0% 0% 1.6% | 1 - 4 YRS........ O% 23% 62% 8% 8% 7.0% 5 - 9 YRS........ 29% 14% 36% 21% O% 7.5% 10 - 14 YRS...... 8k O% 83% 8e O% 6.4% | 15+ YRS...... eee 6% 11% 66% 10% 7% 77.5% | GENDER MALE...... eee eeee 7% 12% 65% 10% 6% 60.4% FEMALE...... scene 8k 9% 65% 12% 5% 39.6% AGE 18 - 24 YRS...... os 33% 50% 17% o% 3.2% 25 - 34 YRS...... 3% 11% 74% 9% 3% 18.7% 35 - 44 YRS...... 6% 4% 76% 8t 6 26.2% 45 - 54 YRS...... 4% 13% 54% 17% 11% 24.6% 55 - 59 YRS...... 15% 10% 60% 15% o% 10.7% 60 - 64 YRS...... 33% oe 44% 11% 11% 4.8% 65+ YRS.......... 9% 23% 64% O% 5% 11.8% UNSURE......-..-- 25% o% 50% 25% O% 2.1% YES......... eeeee 4% 11% 66% 12% 71% 50.3% NO... cece ceeee ++] 10% 12% 64% 9% 4% 47.6% DITTMAN RESEARCH CORP. DENALI COMM. PUBLIC AT-LARGE DEC 2001 n=408 (asked of n=96 who've had contact w/Alaska Native Tribal Health Consortium) HOW WOULD YOU RATE THE ALASKA NATIVE TRIBAL HEALTH CONSORTIUM AS FAR AS BEING RESPONSIVE TO THE PEOPLE WHO LIVE IN YOUR COMMUNITY IS CONCERNED? DEMOGRAPHICS UNSURE| VERY GOOD NOT VERY BASE GOOD TOO POOR GooD { | ! ! TOTAL... ..+2eeeee 7% 18% 59% 11% 5% 100.0% COMMUNITY POP. UNDER 200... o% 8% 77% 8% 8% 13.7% POP. 200 - 400...| 10% 10% 73% 3% 3% 31.6% POP. OVER 400.... 8k 25% 46% 15% 6% 54.7% TIME IN COMMUNITY UNDER 1 YR....... O% 0% 100% os O% 2.1% 1 - 4 YRS........ 9% 9% 36% 27% 18% 11.6% 7 5 - 9 YRS........ 18% 27% 55% o% os 11.6% 10 - 14 YRS...... oe o% 60% 40% os 5.3% 15+ YRS.......... 6% 20% 62% 8s 5% 69.5% GENDER MALE..........-- . 9% 16% 65% 5% 5% 60.0% FEMALE 5% 21% 50% 18% 5% 40.0% AGE 18 - 24 YRS...... 17% 17% 50% 17% o% 6.3% 2S - 34 YRS...... 6% 31% 50% 6% 6% 16.8% 35 - 44 YRS...... 10% 15% 60% 15% os 21.1% 45 - 54 YRS...... 3% 17% 62% 10% 7% 30.5% 5S - S59 YRS...... O% ot 75% 13% 13% 8.4% 60 - 64 YRS...... 25% 25% 25% 13% 13% 8.4% 65+ YRS.......... O% 13% 88% o% o% 8.4% ANCSA MEMBER? UNSURE... 0% 0% 0% 100% o¢ 1.1% YES.. 5% 16% 62% 9% 7% 57.9% NO... eee eens wees] 10% 21% 56% 10% 3% 41.1% DITTMAN RESEARCH CORP. DENALI COMM. PUBLIC AT-LARGE DEC 2001 n=408 (asked of n=96 who've had contact w/Alaska Native Tribal Health Consortium) HOW WOULD YOU RATE THE AK NATIVE TRIBAL HEALTH CONSORT FOR PROMOTING SELF- DETERMINATION, RESPECT FOR DIVERSITY, & CONSIDERATION OF THE RIGHTS OF OTRS? DEMOGRAPHICS UNSURE| VERY GOOD NOT VERY BASE GOOD TOO POOR GOOD TOTAL....+-+e+ee+| 11% 14% 58% 15% 3% 100.0% COMMUNITY POP. UNDER 200...| 15% 8% 69% 8k o% 13.7% POP. 200 - 400...| 10% 7% 67% 17% O% 31.6% POP. OVER 400....| 10% 19% 50% 15% 6% 54.7% ! TIME IN COMMUNITY UNDER 1 YR......- 50% o% 50% 0% O% 2.1% 1 - 4 YRS........ 18% 9% 55% 18% 0% 11.6% 5 - 9 YRS....... «| 27% 9% 55% 9% o& 11.6% 10 - 14 YRS...... oe 40% 20% 40% o% 5.3% 15+ YRS.........- 6% 14% 62% 14% 5% 69.5% GENDER MALE........+ . 11% 16% 54% 16% 4% 60.0% FEMALE........--+ 11% 11% 63% 13% 3% 40.0% AGE 18 - 24 17% 17% 67% 0% o% 6.3% 25 - 34 6% 38% 31% 19% 6% 16.8% 35 - 44 15% 0% 65% 20% O% 21.1% 45 - 54 7% 14% 62% 14% 3% 30.5% 55 - 59 oO 13% 63% 25% 0% 8.4% 60 - 64 25% O% 63% o% 13% 8.4% 65+ YRS... 13% 13% 63% 13% Os 8.4% ANCSA MEMBER? UNSURE......--.-- os ot O8 100% 0% 1.1% YES... cece cece eee 9% 11% 55% 20% S& 57.9% NO... cee eee ee ee ee 13% 18% 64% St ot 41.1% DITTMAN RESEARCH CORP. DENALI COMM. PUBLIC AT-LARGE DEC 2001 n=408 (asked of n=98 who've had contact w/Dept. of Comm'y & Economic Development) HOW WOULD YOU RATE THE STATE DCED FOR BEING RESPONSIVE TO THE PEOPLE WHO LIVE IN YOUR COMMUNITY? DEMOGRAPHICS UNSURE| VERY GOOD NOT VERY BASE GOOD TOO POOR GooD TOTAL......-++-+-| 13% 15% 42% 23% 6% 100.0% 1 COMMUNITY POP. UNDER 200...| 13% 13% 63% 13% o% 8.2% POP. 200 - 400... 6% 16% 44% 34% o% 33.0% POP. OVER 400....| 18% 16% 39% 18% 11% 58.8% | 1 TIME IN COMMUNITY UNDER 1 YR....... o% 50% 50% os 0% 2.1% 1 - 4 YRS........ 33% 17% 33% o% 17% 6.2% 5 - 9 YRS........ 14% 14% 29% 43% o% 7.2% 10 - 14 YRS...... 33% ot 11% 44% 11% 9.3% 15+ YRS.......... 10% 16% 48% 21% 5% 75.3% GENDER MALE...........-- 11% 14% 46% 22% 8s 67.0% FEMALE..........+ 19% 19% 34% 25% 3% 33.0% AGE 18 - 24 YRS...... 50% 50% os o¢ o% 2.1% 25 - 34 YRS...... 31% 31% 31% 8% ot 13.4% 35 - 44 YRS...... 12% 6% 47% 24% 12% 17.5% 45 - 54 YRS...... St 18% 44% 28% 5% 40.2% 55 - 59 YRS......| 22% 22% 22% 33% 0% 9.3% 60 - 64 YRS..... »| 25% 0% 50% 13% 13% 8.2% 65+ YRS.......... o% 0% 67% 22% 11% 9.3% ANCSA MEMBER? UNSURE. . ee eeee 0% O% O% 50% 50% 2.1% YES. 13% 19% 43% 20% 6% 55.7% NO... cee cece ee eee 15% 12% 44% 24% 5% 42.3% DITTMAN RESEARCH CORP. DENALI COMM. PUBLIC AT-LARGE DEC 2001 n=408 (asked of n=98 who've had contact w/Dept. of Comm'y & Economic Development) | HOW WOULD YOU RATE THE STATE DCED FOR PROMOTING SELF-DETERMINATION, FOR DIVERSITY, & CONSIDERATION OF THE RIGHTS OF OTHERS? DEMOGRAPHICS UNSURE| VERY GOOD NOT VERY BASE GOOD TOO POOR GOOD | | rT T } TOTAL.... 9% 44% 26% 7% 100.0% COMMUNITY | POP. UNDER 200... 0% 13% 38% 50% o% 8.2% ‘ POP. 200 - 400...| 13% 6% 63% 19% o% 33.0% : POP. OVER 400....| 16% 11% 35% 26% 12% 58.8% | TIME IN COMMUNITY UNDER 1 YR....... 50% o& 50% : o% O% 2.1% | 1 - 4 YRS........ 17% 0% 50% 33% oe 6.2% 1 S - 9 YRS........- 29% 14% 29% 29% o% 7.2% 10 - 14 YRS...... 22% os 22% 33% 22% 9.3% | 15+ YRS......... 10% 11% 48% 25% 7% 75.3% GENDER , MALE........-- ° 12% oF 52% 22% 5% 67.0% | FEMALE........--++ 16% of 28% 34% 13% 33.0% ! AGE 18 - 24 YRS...... Oe sot oO ot 50% 2.1% 25 - 34 YRS...... 31% 1s% 31% 15% Bt 13.4% 35 - 44 YRS. . 18% 6t 35% 29% 12% 17.5% 45 - 54 YRS...... 10% 10% 46% 28% 5% 40.2% 55 - 59 YRS...... o% 11% 44% 33% 11% 9.3% 60 - 64 YRS...... 25% o& 38% 38% 0% 8.2% 65+ YRS.........- o% oe 89% 11% oe 9.3% oe o¢ 0% 50% soe 2.1% 9% 13% 43% 28% 7% 55.7% 20% 5% 49% 22% st 42.3% DITTMAN RESEARCH CORP. DENALI COMM. PUBLIC AT-LARGE DEC 2001 RESPECT n=408 PART OF THE MISSION OF THE DENALI COMM. STATES THAT IT WILL PARTNER W/TRIBAL FED & STATE/LOCAL GOV'TS & COLLABORATE W/ALL ALASKANS TO IMPROVE EFFECTIVE- NESS & EFFICIENCY OF GOV'T SVCS. DO YOU FEEL THAT'S AN IMPORTANT GOAL, OR NOT? DEMOGRAPHICS UNSURE IMPORTANT NOT BASE IMPORTANT TOTAL... eee eeeee 8k 87% 5% 100.0% COMMUNITY POP. UNDER 200... 6% 91% 3% 8.6% POP. 200 - 400... 4% 91% 5% 33.3% POP. OVER 400.... 11% 84% 5% 58.1% TIME IN COMMUNITY UNDER 1 YR....... 17% 83% os 1.5% 1 - 4 YRS........ 16% 81% 3% 7.8% S - 9 YRS........ 7% 74% 19% 6.6% 10 - 14 YRS...... 5& 86% oF 5.4% 15¢ YRS........ . Bt 88% 4% 78.7% oF 86% 5% 53.7% . 7% 88% 5% 46.3% AGE 18 - 24 YRS...... S% 95% O% 9.1% 25 - 34 YRS...... 9% Bet 4% 20.1% 35 - 44 YRS...... 7% 88% 6% 21.8% 45 - 54 YRS...... 8% 89% 3% 25.2% SS - 59 YRS...... 19% 74% 6t 7.6% 60 - 64 YRS...... 4% 96% O% 5.9% 65+ YRS.......... 10% 74% 17% 10.3% 19% 75% 6% 3.9% 7% 88k 5% 51.5% 9% 87% 4% 44.6% 9% 91% o% 2.7% 3% 93% 4% 16.7% NO... cece eee eee 9% 8st 5% 80.6% DITTMAN RESEARCH CORP. DENALI COMM. PUBLIC AT-LARGE DEC 2001 n=408 HOW WOULD YOU RATE THE EFFECTIVENESS OF THE DENALI COMM. IN ACHIEVING ITS GOAL OF PARTNERING W/GOV'T...TO IMPROVE GOV'T SVCS? DEMOGRAPHICS UNSURE VERY QUITE NOT TOO NOT AT BASE EFFECTIVE| EFFECTIVE| EFFECTIVE ALL EFFECTIVE ! TOTAL... eee ee eeee 49% 7% 23% 17% 5% 100.0% COMMUNITY POP. UNDER 200... 37% 9% 20% 17% 17% 8.6% POP. 200 - 400... 42% 6% 30% 18% 4% 33.3% POP. OVER 400.... 54% 7% 19% 16% 4% 58.1% TIME IN COMMUNITY 50% O% 50% o¢ 0% 1.5% 75% 3% 9% 13% O% 7.8% 52% 7% 26% 11% 4% 6.6% 55% 5% 18% 18% 5% 5.4% 15+ YRS.........- 45% 7% 24% 18% 6% 78.7% {— GENDER MALE.......----+- 47% 8% 23% 18% 4% 53.7% FEMALE ee eeeeee 50% 6% 23% 16% 6% 46.3% AGE 18 - 24 YRS...... s9% Sst 19% 11% S% 9.1% 25 - 34 YRS...... 48 5st 20% 24% 4% 20.1% 35 - 44 YRS...... 43% 6% 29% 19% 3% 21.8% 45 - 54 YRS...... 47% 8k 24% 14% Bt 25.2% 55 - 59 YRS...... 45% 6% 19% 23% 6 7.6% 60 - 64 YRS..... . 50% 17% 25% 8% O% 5.9% 65+ YRS.........- 60% 7% 17% 12% 5% 10.3% ANCSA MEMBER? UNSURE........--- 81% ot 13% 6% os 3.9% YES... eee ee ee eee 43% 6% 26% 19% 6% 51.5% NO.... seeeeee 52% Be 20% 15% 4% 44.6% CONTACT W/DENALI UNSURE.... s5% 9% 18% 18% o% 2.7% YES....... 12% 22% 41% 25% 0% 16.7% eee . 56% 4% 19% 15% 6% 80.6% IMPORTANCE UNSURE........--- 94% 0% 3% 3% 0% 8.3% IMPORTANT.......- 45% 8% 25% 18% 5% 86.8% NOT IMPORTANT... . 40% o% 20% 25% 15% 4.9% DITTMAN RESEARCH CORP. DENALI COMM. PUBLIC AT-LARGE DEC 2001 n=408 ANOTHER’ PART OF MISSION IS TO DEVELOP WELL-TRAINED LABOR FORCE EMPLOYED IN DIVERSIFIED & SUSTAINABLE ECONOMY....DO YOU FEEL THAT THAT IS OR ISN'T AN IMPORTANT GOAL TO WORK TOWARD? DEMOGRAPHICS UNSURE IMPORTANT NOT BASE IMPORTANT TOTAL... +e eeeeee 9% 88% 3% 100.0% COMMUNITY POP. UNDER 200... 3% 89% 9% 8.6% POP. 200 - 400... 7% 90% 3% 33.3% POP. OVER 400.... 10% 87% 3% 58.1% TIME IN COMMUNITY UNDER 1 YR....... O% 100% 0O% 1.5% 1 - 4 YRS........ 6% 91% 3% 7.8% 5S - 9 YRS........ oO 96% 4% 6.6% 10 - 14 YRS...... 5% 86% oF 5.4% 15+ YRS. 10% 87% 3% 78.7% GENDER MALE.......-...--- oF 87% 5% 53.7% FEMALE.........-- Bt 90% 2% 46.3% AGE 18 - 24 YRS...... 11% 81% 8% 9.1% 25 - 34 YRS...... st 94% 1% 20.1% 35 - 44 YRS...... 3% 92% 4% 21.8% 45 - 54 YRS...... 8s 91% 1% 25.2% 55 - 59 YRS...... 16% 77% 6% 7.6% 60 - 64 YRS...... 21% 79% o% 5.9% 65+ YRS. oe 14% 81% 5% 10.3% t ANCSA MEMBER? UNSURE..........- 25% 75% Os 3.9% YES........2-500- 10% 86% 4% 51.5% NO... cee eee eee S% 92% 3% 44.6% CONTACT W/DENALI UNSURE..........- 18% 73% 9% 2.7% YES... .......-00- 9% 91% O% 16.7% NO..... . 8% 88% 4% 80.6% DITTMAN RESEARCH CORP. DENALI COMM. PUBLIC AT-LARGE DEC 2001 n=408 HOW EFFECTIVE IS DENALI COMM. IN ACHIEVING ITS GOAL OF WORKING TO DEVELOP A WELL-TRAINED LABOR FORCE IN DIVERSIFIED & SUSTAINABLE ECONOMY? DEMOGRAPHICS UNSURE VERY QUITE NOT TOO NOT AT BASE EFFECTIVE | EFFECTIVE| EFFECTIVE ALL EFFECTIVE TOTAL... see eee ee 44% 5% 22% 19% 10% 100.0% COMMUNITY POP. UNDER 200... 29% 0% 29% 26% 17% 8.6% POP. 200 - 400... 36% 5% 29% 20% 10% 33.3% POP. OVER 400. 51% 5% 16% 18% 9% 58.1% TIME IN COMMUNITY UNDER 1 YR..- 33% 0% 33% 33% O% 1.5% 1 - 4 YRS... 66% o& 13% 16% 6% 7.8% 5 - 9 YRS... 37% 7% 15% 26% 15% 6.6% 10 - 14 YRS...... 32% 0% 23% 18% 27% 5.4% 15+ YRS........-- 44% 6% 23% 19% 9% 78.7% GENDER MALE.......-----5 41% 4% 24% 21% 10% 53.7% FEMALE.........-+ 48% 6% 20% 17% 10% 46.3% AGE 18 - 24 YRS...... 41% 3% 32% 16% 8% 9.1% 25 - 34 YRS...... 48% 4% 20% 22% 7% 20.1% 35 - 44 YRS...... 35% 7% 25% 24% 10% 21.8% 45 - 54 YRS...... 39% 6% 23% 17% 16% 25.2% 55 - 59 YRS...... 45% 3% 13% 29% 10% 7.6% 60 - 64 YRS...... 67% ot 21% 8% 4% 5.9% 65+ YRS.........- 60% 7% 14% 14% 5% 10.3% ANCSA MEMBER? UNSURE........--- 50% 13% 19% 6% 13% 3.9% YES. ...--. eee eee 44% 6% 25% 18% 7% 51.5% } oe 43% 3% 18% 22% 13% 44.6% CONTACT W/DENALI UNSURE 55% O% 18% 27% Os 2.7% YES... . 16% 16% 28% 25% 15% 16.7% NO.... . 50% 3% 21% 18% 9% 80.6% UNSURE......-.--- 86% 3% 6% Oe 6% 8.6% IMPORTANT......- . 40% 5% 24% 20% 10% 88.2% NOT IMPORTANT... . 38% O% Be 46% 8% 3.2% DITTMAN RESEARCH CORP. DENALI COMM. PUBLIC AT-LARGE DEC 2001 n=408 DENALI COMM ALSO PLACES A LOT OF EMPHASIS ON 'SUSTAINABILITY'....DO YOU FEEL THE COMMISSION IS RIGHT OR WRONG TO PLACE EMPHASIS ON SUSTAINABILITY? DEMOGRAPHICS UNSURE|RIGHT |WRONG BASE TOTAL. ....+eeee5-] 19% 75% 5% 100.0% COMMUNITY POP. UNDER 200... 9% 83% 9% 8.6% POP. 200 - 400...| 13% 82% 5% 33.3% POP. OVER 400....| 24% 70% 5% 58.1% TIME IN COMMUNITY UNDER 1 YR....... 17% 67% 17% 1.5% 1 - 4 YRS..... see 9% 84% 6 7.8% 5S - 9 YRS........ 7% 85% 7% 6.6% 10 - 14 YRS...... 14% 77% 9% 5.4% 15+ YRS.......... 21% 74% 5% 78.7% GENDER MALE...... wee eeee 21% 73% 6% 53.7% FEMALE. . ~| 17% 78% 4% 46.3% AGE 18 - 24 YRS...... 11% 86% 3% 9.1% 25 - 34 YRS...... 15% 79% 6% 20.1% 35 - 44 YRS...... 25% 67% 8k 21.8% 45 - 54 YRS...... 18% 78% 4% 25.2% S5 - 59 YRS...... 16% 74% 10% 7.6% 60 - 64 YRS...... 25% 75% O% 5.9% 65+ YRS.......... 24% 71% 5% 10.3% 31% 69% O% 3.9% 25% 68% 71% 51.5% 11% 85% 4% | 44.6% 1 9% 82% 9% 2.7% 16% 81% 3% 16.7% NO... cee eee ce eee 20% 74% 6% 80.6% DITTMAN RESEARCH CORP. DENALI COMM. PUBLIC AT-LARGE DEC 2001 n=408 HOW WELL DOES THE DENALI COMMISSION DO AS FAR AS MEETING ITS GOAL OF PROMOTING PROGRAMS & PROJECTS THAT ARE SUSTAINABLE? ARE THEY DOING A.... DEMOGRAPHICS UNSURE| VERY GOOD NOT VERY BASE GOOD TOO POOR GOOD TOTAL. sees 47% 8k 28% 10% 7% 100.0% ! COMMUNITY POP. UNDER 200...| 34% 6% 31% 14% 14% 8.6% POP. 200 - 400...| 38% 7% 38% 12% 6% 33.3% POP. OVER 400....| 54% 9% 22% 9% 6% 58.1% ! TIME IN COMMUNITY UNDER 1 YR....... 33% 0% 50% 17% O& 1.5% 1 - 4 YRS........] 63% 3% 16% 9% 9% 7.8% S - 9 YRS........ 48% 15% 26% 11% o% 6.6% 10 - 14 YRS...... 45% 14% 9% 23% 9% 5.4% 15+ YRS.......... 45% 8% 31% 9% 7% 78.7% GENDER MALE..........665 45% 7% 33% 10% 6% 53.7% FEMALE........... 49% 10% 23% 11% Bt 46.3% AGE 18 - 24 YRS...... 51% 11% 24% 5% Bt 9.1% 25 - 34 YRS...... 46% 6% 26% 15% 7% 20.1% 35 - 44 YRS...... 44% 8% 34% 9% 6% 21.8% 45 - 54 YRS...... 39% 11% 29% 12% 10% 25.2% 55 - 59 YRS...... 45% 6% 23% 16% 10% 7.6% 60 - 64 YRS...... 58% 13% 25% 4% ot 5.9% 65+ YRS.......... 62% 2% | 29% St 2% 10.3% T 63% Oe 19% 6% 13% 3.9% 47% 8s 31% Bs 6% 51.5% 45% 9% 26% 13% | 8% 44.6% I 55% o% 45% Oe 0% 2.7% 13% 21% 46% 13% 7% 16.7% NO... eee eee eee 53% 6% 24% 10% 7% 80.6% PLACING EMPHASIS UNSURE........... 86% 1% 9% 1% 3% 19.1% RIGHT.......... ++] 37% 9% 33% 12% Bt 75.5% WRONG...........- 36% 14% 27% 14% 9% 5.4% DITTMAN RESEARCH CORP. DENALI COMM. PUBLIC AT-LARGE DEC 2001 n=408 DO YOU FEEL THE PROCESS USED TO DESIGN & BUILD THE BULK FUEL PROJECT HAS RESULTED IN A SENSE OF COMMUNITY OWNERSHIP & RESPONSIBILITY? DITTMAN RESEARCH CORP. DEMOGRAPHICS UNSURE| YES NO BASE TOTAL..........+.] 19% 65% 16% |100.0% COMMUNITY POP. UNDER 200...| 0% 91% of 7.1% POP. 200 - 400...| 17% 61% 22% 49.0% POP. OVER 400....| 24% 66% 10% 43.9% TIME IN COMMUNITY UNDER 1 YR.......| 25% 50% 25% 2.6% 1 - 4 YRS........ 40% 40% 20% 6.5% 5 - 9 YRS........ 10% 70% 20% 6.5% 10 - 14 YRS...... oF 57% 43% 4.5% 15+ YRS........0 19% 68% 14% 80.0% GENDER MALE...........- 20% 57% 23% 55.5% FEMALE........... 17% 75% 7% 44.5% 9% 82% 9% 7.1% 18% 59% 24% 21.9% 12% 85% 4% 16.8% 24% 53% 24% 24.5% 14% 79% 7% 9.0% 44% 56% o& 5.8% 17% 61% 22% 14.8% ANCSA MEMBER? UNSURE........... 33% 67% o% 3.9% YES......0..0.00. 12% 73% 16% 49.7% NO... cee eee eee ee 25% 57% 18% 46.5% CONTACT W/DENALI UNSURE........... 25% 50% 25% 2.6% YES. ........0000. 7% 72% 21% 18.7% NO... cece eee eae 21% 64% 15% 78.7% DENALI COMM. PUBLIC AT-LARGE DEC 2001 n=408 HOW SATISFIED ARE YOU WITH HOW THE BULK FUEL PROJECT MEETS THE NEEDS OF THE PEOPLE IN YOUR COMMUNITY? DEMOGRAPHICS UNSURE VERY MOSTLY NOT TOO NOT AT BASE SATISFIED|SATISFIED| SATISFIED ALL SATISFIED ! TOTAL... eee ee eee 12% 25% 43% 14% 7% 100.0% COMMUNITY POP. UNDER 200... o% 9% 45% 27% 18% 7.1% POP. 200 - 400... 14% 24% 37% 16% 9% 49.0% POP. OVER 400.... 10% 29% 49% 9% 3% 43.9% —— TIME IN COMMUNITY UNDER 1 YR.......- 25% 50% 25% os O% 2.6% 1 - 4 YRS........ Soe o% 30% 0% 20% 6.5% 5 - 9 YRS.......- 0% 30% 50% 10% 10% 6.5% 10 - 14 YRS...... 0% S7% 29% 14% 0% 4.5% 15+ YRS.......... 10% 24% 44% 15% 6% 80.0% ! t GENDER MALE.....-----005 10% 28% 44% 9% 8% 55.5% FEMALE..........- 13% 22% 41% 19% 6% 44.5% AGE 18 - 24 YRS.... o¢ 45% 45% 9% oe 7.1% 25 - 34 YRS...... 9% 21% 50% 12% 9% 21.9% 35 - 44 YRS...... 12% 27% 42% 19% 0% 16.8% 45 - 54 YRS..... 11% 29% 32% 18% 11% 24.5% 55 - 59 YRS...... 7% 21% 43% 21% 7% 9.0% 60 - 64 YRS...... 33% 22% 33% o& 11% 5.8% 65+ YRS.....-.--- 17% 17% 52% 4% 9% 14.8% ANCSA MEMBER? UNSURE 17% 17% 33% 17% 17% 3.9% 4% 22% 47% 18% 9% 49.7% 19% 29% 39% 8% 4% 46.5% UNSURE.....------ 25% oO 50% 25% 0% 2.6% YES. 1... ee eee eens 7% 24% 38% 21% 10% 18.7% NO.......- . eee 12% 26% 43% 11% 7% 78.7% DITTMAN RESEARCH CORP. DENALI COMM. PUBLIC AT-LARGE DEC 2001 n=408 DITTMAN RESEARCH CORP. DEMOGRAPHICS UNSURE| YES NO BASE se eeeeeee | 23% 57% 20% 100.0% COMMUNITY POP. UNDER 200... ot 80% 20% 16.4% POP. 200 - 400...| 15% 69% 15% 21.3% POP. OVER 400....| 32% 47% 21% 62.3% TIME IN COMMUNITY 1 - 4 YRS........ O% 100% O8 1.6% 5 - 9 YRS........ o¢ 67% 33% 4.9% 10 - 14 YRS...... 0% 100% o+ 4.9% 15+ YRS.......... 26% 54% 20% 88.5% GENDER MALE.......-..055 21% 65% 15% 55.7% FEMALE........... 26% 48% 26% 44.3% AGE 18 - 24 YRS......] 25% 75% os 6.6% 25 - 34 YRS...... 13% 56% 31% 26.2% 35 - 44 YRS...... 22% 56% 22% 29.5% 45 - 54 YRS...... 36% 50% 14% 23.0% 55 - 59 YRS...... o% 50% 50% 3.3% 60 - 64 YRS...... 33% 67% O% 4.9% 65+ YRS....... wee] 25% 75% ot 6.6% ANCSA MEMBER? UNSURE. . 75% 25% ot 6.6% YES.. 19% 59% 22% 52.5% NO... 20% 60% 20% 41.0% CONTACT W/DENALI UNSURE........... O% 100% O% 1.6% YES...........008 14% 86% 0% 11.5% NO... 2... eee ee eee 25% 53% 23% 86.9% DENALI COMM. PUBLIC AT-LARGE RESULTED IN A SENSE OF COMMUNITY OWNERSHIP & RESPONSIBILITY? DEC 2001 DO YOU FEEL THE PROCESS USED TO DESIGN & BUILD THE POWER SYSTEM UPGRADE HAS n=408 WOULD YOU LIKE FOR YOUR COMMUNITY TO CONTINUE TO WORK WITH THE DENALI COMMISSION IN THE FUTURE, OR NOT? DEMOGRAPHICS UNSURE |LIKE TO |NOT LIKE BASE CONTINUE TO CONTINUE TOTAL... + eee eeee 1% 97% 1% 100.0% COMMUNITY POP. UNDER 200... O% 100% O% 21.1% POP. 200 - 400... o8 96% 4% 32.4% POP. OVER 400.... 3% 97% 0% 46.5% TIME IN COMMUNITY UNDER 1 YR. o% 100% o¢ 1.4% 1 - 4 YRS........ O% 100% o¢ 2.8% 5 - 9 YRS........ o% 100% oF 5.6% 10 - 14 YRS...... O% 100% O% 1.4% 15+ YRS.......... 2% 97% 2% 88.7% GENDER MALE.........---6 2% 98% O% 63.4% FEMALE........ wee o% 96% 4% 36.6% AGE 18 - os 100% 0o% 1.4% 25 - O% 100% 0% 9.9% 35 - 0% 100% 0% 16.9% 45 - O% 97% 3% 46.5% 55 - O% 100% O% 8.5% 60 - 17% 83% 0% 8.5% 65+ YRS.......... o% 100% 0% 8.5% ANCSA MEMBER? UNSURE........--- 100% Oe 0% 1.4% YES... 2... eee ee eee os 100% Oe 78.9% NO... cece eee eee O% 93% 7% 19.7% ! CONTACT W/DENALI UNSURE. O% 100% 0% 1.4% YES... eee eee eee 2% 98% os 74.6% NO... eee eee eee O% 94% 6% 23.9% DITTMAN RESEARCH CORP. DENALI COMM. - LEADERS DEC 2001 n=71 HOW SATISFIED ARE YOU WITH HOW THE PRIMARY CARE CLINIC MEETS THE NEEDS OF THE PEOPLE IN YOUR COMMUNITY? DEMOGRAPHICS UNSURE VERY MOSTLY NOT TOO NOT AT BASE SATISFIED] SATISFIED| SATISFIED ALL SATISFIED ! TOTAL... - +e eee eee 12% 38% 35% 6% 9% 100.0% COMMUNITY POP. UNDER 200... 17% 50% 17% 17% o% 17.6% POP. 200 - 400... O% 25% 25% 25% 25% 11.8% POP. OVER 400.... 13% 38% 42% O¢ 8% 70.6% TIME IN COMMUNITY UNDER 1 YR.....-- o& os 100% 0% O% 2.9% 1 - 4 YRS........ 50% O% 50% 0% 0% 5.9% S - 9 YRS........ 0% 50% 25% 0% 25% 11.8% 15+ YRS.....---05 11% 41% 33% 7% 1% 79.4% GENDER MALE........----5 12% 35% 38% 8% Be 76.5% FEMALE.........-- 13% 50% 25% O% 13% 23.5% AGE 25 - 34 YRS...... 50% o% 0% 0o% 50% 5.9% 35 - 11% 44% 44% 0% O% 26.5% 45 - 7% 36% 43% 7% 7% 41.2% 55 - O& 50% O& 50% ot 5.9% 60 - 33% 33% 33% Oe 0% 8.8% 65+ YRS........-- O% 50% 25% O% 25% 11.8% ‘SA MEMBER? UNSURE.........-- 100% O% O% o¢ 0% 2.9% YES....-..----00% 12% 31% 38% Be 12% 76.5% } oe 0% 71% 29% 0% O% 20.6% CONTACT W/DENALI YES... ccc een eoee 11% 37% 33% 7% 11% 79.4% NO..... eee eeceene 14% 43% 43% o% o% 20.6% DITTMAN RESEARCH CORP. DENALI COMM. - LEADERS DEC 2001 n=71 MEET THE NEEDS OF THE PEOPLE IN YOUR COMMUNITY? HOW SATISFIED ARE YOU WITH HOW THE BULK FUEL PROJECT & POWER SYSTEM UPGRADE DEMOGRAPHICS UNSURE VERY MOSTLY NOT TOO BASE SATISFIED|SATISFIED| SATISFIED TOTAL. ....+.-.+44] 108% 30% 30% 30% 100.0% COMMUNITY POP. 200 - 400...| 14% 14% 29% 43% 70.0% POP. OVER 400.... o% 67% 33% O% 30.0% TIME IN COMMUNITY 10% 30% 30% 30% 100.0% GENDER MALE........0.005 14% 43% 14% 29% 70.0% FEMALE.........-+ 08 o% 67% 33% 30.0% AGE 35 - 44 YRS...... 0% o% o% 100% 10.0% 45 - 54 YRS...... 25% 25% 25% 25% 40.0% 55 - 59 YRS...... o& o% 50% 50% 20.0% 60 - 64 YRS...... 0% 100% o% 0% 10.0% 65+ YRS.......... o% 50% 50% 0% 20.0% 1 T ANCSA MEMBER? YES... 20... see ee 11% 33% 33% 22% 90.0% NO... eee eee eee 0% O% O% 100% 10.0% CONTACT W/DENALI YES... 20.00.00. 13% 38% 38% 13% 80.0% NO... see eee eee ee O% o% o% 100% 20.0% DITTMAN RESEARCH CORP. DENALI COMM. - LEADERS DEC 2001 n=71 PEOPLE IN YOUR COMMUNITY? HOW SATISFIED ARE YOU WITH HOW THE POWER SYSTEM UPGRADE MEETS THE NEEDS OF THE DEMOGRAPHICS UNSURE VERY MOSTLY NOT AT BASE SATISFIED | SATISFIED ALL SATISFIED I | i 1 Pr [ ! T TOTAL. .....--+2+-| 11% 22% 56% 11% 100.0% COMMUNITY POP. UNDER 200...| 33% 33% 33% 0% 33.3% POP. OVER 400.... 0% 17% 67% 17% 66.7% TIME IN COMMUNITY 15+ YRS........0 11% 22% 56% 11% 100.0% GENDER MALE........--+5- o% 40% 60% 0% 55.6% FEMALE...... : 25% o% 50% 25% 44.4% AGE 25 - o% 0% 100% 0% 11.1% 45 - 20% 40% 40% o& 55.6% 55 - o& oF 50% 50% 22.2% 60 - 0% o% 100% o% 11.1% ANCSA MEMBER? YES. . 14% 14% 57% 14% 77.8% NO. ot 50% 50% o% 22.2% CONTACT W/DENALI YES...........-5. 13% 25% 63% 0% 88.9% NO.....- seeeeeeee 0% of o% 100% 11.1% DITTMAN RESEARCH CORP. DENALI COMM. - LEADERS DEC 2001 n=71 HOW SATISFIED ARE YOU WITH HOW THE BULK FUEL PROJECT MEETS THE NEEDS OF THE PEOPLE IN YOUR COMMUNITY? DEMOGRAPHICS UNSURE VERY MOSTLY NOT TOO | NOT AT BASE SATISFIED|SATISFIED| SATISFIED ALL SATISFIED TOTAL. ........005 7% 37% 40% 10% 7% 100.0% COMMUNITY POP. UNDER 200...| 17% 0% 67% 0% 17% 20.0% POP. 200 - 400... 0% 44% 31% 19% 6t 53.3% POP. OVER 400....] 13% 50% 38% o% o% 26.7% TIME IN COMMUNITY 1 - 4 YRS........ 0% o% 100% 0% 0% 3.3% 10 - 14 YRS...... o& 0% 100% 0% 0% 3.3% 15+ YRS........0- 1% 39% 36% 11% 1% 93.3% - 6% 47% 47% o% 0% 56.7% Bt 23% 31% 23% 15% 43.3% AGE 18 - 24 YRS...... 0% 0% 0% o% 100% 3.3% 25 - 34 YRS...... 08 0% 50% 25% 25% 13.3% 35 - 44 YRS...... 17% 33% 50% 0% 0% 20.0% 45 - 54 YRS...... o% 47% 40% 13% o% 50.0% 55 - 59 YRS...... 0% 100% O% 0% 0% 3.3% 60 - 64 YRS...... 0% 50% 50% 0% 0% 6.7% 65+ YRS.......... 100% O% o% 0% 0% 3.3% ANCSA MEMBER? YES. . at 33% 38% 13% Bt 80.0% No. 0% 50% 50% 0% o% 20.0% CONTACT W/DENALI UNSURE..........- 0% o* o% 100% o% 3.3% YES... 0. eee eee 10% 45% 30% 5% 10% 66.7% NO... .. 005 ener 0% 22% 67% 11s 0% 30.0% DITTMAN RESEARCH CORP. DENALI COMM. - LEADERS DEC 2001 n=71 DO YOU FEEL THE PROCESS USED TO DESIGN & BUILD THE PRIMARY CARE CLINIC HAS RESULTED IN A SENSE OF COMMUNITY OWNERSHIP & RESPONSIBILITY? DEMOGRAPHICS UNSURE| YES NO BASE TOTAL... eee ee ee ee 9% 74% 18% 100.0% I COMMUNITY ! POP. UNDER 200...| 0% 83% 17% 17.6% POP. 200 - 400...] 0% 75% 25% 11.8% { POP. OVER 400....| 13% 71% 17% 70.6% TIME IN COMMUNITY { UNDER 1 YR....... 0% 100% Ot 2.9% | 1 - 4 YRS........ O% 100% O% 5.9% 5 - 9 YRS........ O% 75% 25% 11.8% 15+ YRS..........] 11% 70% 19% 79.4% 12% 69% 19% 76.5% O% 88% 13% 23.5% AGE 25 - 34 YRS...... O% 50% 50% 5.9% 35 - 44 YRS...... 11% 89% o% 26.5% 45 - 54 YRS...... os 71% 29% 41.2% 55 -,59 YRS...... O% 100% o¢ 5.9% | 60 - 64 YRS...... 33% 67% o8 8.8% 6S+ YRS..........- 25% 50% 25% 11.8% t ANCSA MEMBER? UNSURE..........- 100% o% o8 2.9% YES..... wee e ewes 8% 713% 19% 76.5% NO... cee eee ee eee o% 86% 14% 20.6% CONTACT W/DENALI YBB. wc ccc cewoccee 7% 714% 19% 79.4% NO... eee ee eee eee | 14% 71% 14% 20.6% | DITTMAN RESEARCH CORP. DENALI COMM. - LEADERS DEC 2001 n=71 DO YOU FEEL THE PROCESS USED TO DESIGN & BUILD THE BULK FUEL PROJECT & POWER SYSTEM UPGRADE HAS RESULTED IN SENSE OF COMMUNITY OWNERSHIP & RESPONSIBILITY? DEMOGRAPHICS UNSURE| YES BASE «| 10% 90% 100.0% COMMUNITY POP. 200 - 400...| 14% 86% 70.0% POP. OVER 400.... O% 100% 30.0% TIME IN COMMUNITY 15+ YRS.......... 10% 90% 100.0% GENDER MALE............4 14% 86% 70.0% FEMALE........... 0% 100% 30.0% | | AGE 35 - 44 YRS...... O% 100% 10.0% 45° -"S@ YRS... 25% 75% 40.0% 55 - 59 YRS...... ot 100% 20.0% 60 - 64 YRS...... ot 100% 10.0% 65+ YRS....... eee O% 100% 20.0% ANCSA MEMBER? YES. cece eee eee 11% 89% 90.0% NO... cece cece wee O% 100% 10.0% CONTACT W/DENALI VES. .... eee wees 13% 88% 80.0% NO.. O% 100% 20.0% DITTMAN RESEARCH CORP. DENALI COMM. - LEADERS DEC 2001 n=71 DO YOU FEEL THE PROCESS USED TO DESIGN & BUILD THE POWER SYSTEM UPGRADE HAS RESULTED IN A SENSE OF COMMUNITY OWNERSHIP & RESPONSIBILITY? DEMOGRAPHICS UNSURE| YES NO BASE | | ! ! TOTAL.....+.-0---| 22% 67% 11% 100.0% COMMUNITY POP. UNDER 200...| 33% 67% O% 33.3% POP. OVER 400....| 17% 67% 17% 66.7% TIME IN COMMUNITY 15+ YRS.......--- 22% 67% 11% 100.0% GENDER MALE.......-.---5 20% 80% o% 55.6% FEMALE........-+ »| 25% 50% 25% 44.4% t—— AGE 25 - 34 YRS...... O% 100% 0% 11.1% 45 - 54 YRS...... 40% 60% o% 55.6% 55 - eee o% 50% 50% 22.2% 60 - oO 100% O& 11.1% 29% 57% 14% 77.8% O% 100% o% 22.2% YES... . eee eee eens 25% 75% O% 88.9% NO......-66- eeeee O% os 100% 11.1% DITTMAN RESEARCH CORP. DENALI COMM. - LEADERS DEC 2001 n=71 DITTMAN RESEARCH CORP. DEMOGRAPHICS UNSURE| YES NO BASE TOTAL. ..+++2-05 . 7% 87% 7% 100.0% COMMUNITY POP. UNDER 200...| 17% 67% 17% 20.0% POP. 200 - 400... 6% 88% 6% 53.3% POP. OVER 400.... o% 100% O% 26.7% TIME IN COMMUNITY 1 - 4 YRS........ O% 100% o% 3.3% 10 - 14 YRS...... O% 100% O% 3.3% 15+ YRS........65 7% 86% 7% 93.3% GENDER MALE...........-- os 100% O% 56.7% FEMALE......... . 15% 69% 15% 43.3% AGE 18 - 24 YRS...... o8 0% 100% 3.3% 25 - 34 YRS...... 25% 75% Os 13.3% 35 - 44 YRS 17% 83% Oe 20.0% 0% 93% 7% 50.0% O% 100% O% 3.3% ot 100% Os 6.7% 0% 100% O8 3.3% ANCSA MEMBER? YES... 2... ee ee eee Bt 83% Bs 80.0% NO.......5 sce eeee 0% 100% o8 20.0% CONTACT W/DENALI UNSURE...... tee 100% Os O% 3.3% YES... . 2s esse eee 5% 90% 5% 66.7% NO....... bene e eee 0% 89% 11% 30.0% DENALI COMM. - LEADERS DEC 2001 DO YOU FEEL THE PROCESS USED TO DESIGN & BUILD THE BULK FUEL PROJECT HAS RESULTED IN A SENSE OF COMMUNITY OWNERSHIP & RESPONSIBILITY? n=71 HOW WELL DOES THE DENALI COMMISSION DO AS FAR AS MEETING ITS GOAL OF PROMOTING PROGRAMS & PROJECTS THAT ARE SUSTAINABLE? ARE THEY DOING A.... DEMOGRAPHICS UNSURE} VERY GOOD | NOT VERY BASE GOOD TOO POOR GOOD { T TOTAL......-+++++{| 13% 23% 49% 13% 3% 100.0% ! COMMUNITY POP. UNDER 200...| 13% 13% 53% 20% o% 21.1% POP. 200 - 400... 9% 17% 61% 9% 4% 32.4% POP. OVER 400.... ist 30% 39% 12% 3% 46.5% ! TIME IN COMMUNITY UNDER 1 YR....... O% O% 100% 0% 0% 1.4% 1 - 4 YRS........ O% os 50% O% 50% 2.8% 5 - 9 YRS........ O% 25% 75% ot oF 5.6% 10 - 14 YRS...... O% 0% o% 100% 0% 1.4% 15+ YRS........4- 14% 24% 48% 13% 2% 88.7% —- t— GENDER MALE. . 11% 22% 49% 13% 4% 63.4% FEMALE. oe 15% 23% 50% 12% 0% 36.6% AGE 18 - 24 YRS... oF 0% 100% 0% O% 1.4% 25 - 34 YRS;..... o*% O& 86% 14% O% 9.9% 35 - 44 YRS...... 8% 8% 67% 8% 8 16.9% 45 - S4 YRS...... 9% 27% 45% 18% 0% 46.5% 55 - S9 YRS...... 17% 50% 17% 17% o& 8.5% 60 - 64 YRS...... 17% 33% 33% 0% 17% 8.5% 65+ YRS........-5 50% 17% 33% o% 0% 8.5% ! ANCSA MEMBER? UNSURE..........- 100% Os O% O% O% 1.4% YES.......0+-00-5 9% 21% 54% 13% 4% 78.9% NO... 2... eee eee ee 21% 29% 36% 14% Os 19.7% CONTACT W/DENALI UNSURE......... oe O& os 100% O% O% 1.4% YES......--.5-06- 9% 26% 55% 6% 4% 74.6% NO... 2 ee eee eee ee 24% 12% 29% 35% O% 23.9% PLACING EMPHASIS UNSURE.......-.-6 20% 20% 40% 20% O% 7.0% RIGHT..........-6 13% 24% 52% 8% 3% 88.7% WRONG.......-..06 Ot o% o% 100% Oe 4.2% DITTMAN RESEARCH CORP. DENALI COMM. - LEADERS DEC 2001 n=71 DENALI COMM ALSO PLACES A LOT OF EMPHASIS ON THE COMMISSION IS RIGHT OR WRONG TO PLACE EMPHASIS ON SUSTAINABILITY? DITTMAN RESEARCH CORP. DEMOGRAPHICS UNSURE|RIGHT | WRONG BASE TOTAL...........-| 7% 89% 4% [100.0% COMMUNITY POP. UNDER 200... 7% 87% 7% 21.1% POP. 200 - 400... 9% 87% 4% 32.4% POP. OVER 400....| 6% gt 3% 46.5% TIME IN COMMUNITY UNDER 1 YR....... 0% |100% ot 1.4% 1 - 4 YRS........ 0% |100% 0% 2.8% 5 - 9 YRS........ 25% 75% 0% 5.6% 10 - 14 YRS...... 0% 100% O% 1.4% 15+ YRS.......... 6% 89% Ss 88.7% 9% 87% 4% 63.4% 4% 92% 4% 36.6% AGE 18 - 24 YRS.... O% 100% O% 1.4% 25 - 34 YRS...... Oe 100% o+ 9.9% 35 - 44 YRS...... O% 92% 8% 16.9% 45 - 54 YRS...... 12% 82% 6% 46.5% 55 - 59 YRS...... oe j|100% 0% 8.5% 60 - 64 YRS...... 17% 83% Oe 8.5% 65+ YRS.......... o% 100% os 8.5% ANCSA MEMBER? UNSURE. . 100% O% O% 1.4% YES..... 5% 91% 4% 78.9% So 7% 86% 7% 19.7% CONTACT W/DENALI UNSURE. .......... oO 100% os 1.4% YES....-....00 7 8% 91% 2% 74.6% NO... ce eee eet eeee 6% 82% 12% 23.9% DENALI COMM. - LEADERS DEC 2001 "SUSTAINABILITY'....DO YOU FEEL n=71 HOW EFFECTIVE IS DENALI COMM. IN ACHIEVING ITS GOAL OF WORKING TO DEVELOP A WELL-TRAINED LABOR FORCE IN DIVERSIFIED & SUSTAINABLE ECONOMY? DEMOGRAPHICS UNSURE VERY quite | nor too | Nor aT BASE EFFECTIVE|EFFECTIVE|EFFECTIVE| ALL EFFECTIVE TOTAL... .....000-| 15% 17% 31% 35% 1s 100.0% COMMUNITY POP. UNDER 200...| 13% 20% 27% 40% of 21.1% POP. 200 - 400...] 9% 22% 35% 35% ot 32.4% POP. OVER 400....| 21% 12% 30% 33% 38 46.5% TIME IN COMMUNITY r ot o% 08 100% 0% 1.4% o% of 50% 50% o% 2.8% 5 - 9 YRS........ 25% 25% 0% 50% o% 5.6% 10 - 14 YRS...... 0% ot os 100% ot 1.4% 15+ YRS........04 16% 17% 33% 32% 2% 88.7% GENDER MALE... ee. ee eee ee 16% 9% 31% 44% o% 63.4% FEMALE........... 15% 31% 31s 19% 4% 36.6% AGE 18 - 24 YRS...... O% oO 100% o& 0% 1.4% 25 - 34 YRS...... 14% 14% 43% 29% ot 9.9% 35 - 44 YRS...... 8k 25% 17% 50% o& 16.9% 45 - 54 YRS...... 15% 18% 27% 39% ot 46.5% 55 - 59 YRS...... 17% 17% 33% 17% 17% 8.5% 60 - 64 YRS...... ot o% 50% 50% of 8.5% 65+ YRS.......... 50% 17% 33% os o€ 8.5% t ANCSA MEMBER? UNSURE.........-. o% o* 100% os o% 1.4% YES. 0.2... eee eee 13% 20% 30% 36% 2% 78.9% NO... cece eee cece 29% 1% 29% 36% ot 19.7% t CONTACT W/DENALI UNSURE. ..| 100% ot 0% os o% 1.4% YES... 11s 21% 32% 36% o8 74.6% 24% 6% 29% 35% 6% 23.9% bo IMPORTANT........ 14s 17% 32% 35% 1s 97.2% NOT IMPORTANT....| 50% o* of 50% ot 2.8% DITTMAN RESEARCH CORP. DENALI COMM. - LEADERS DEC 2001 n=71 ANOTHER PART OF MISSION IS TO DEVELOP WELL-TRAINED LABOR FORCE EMPLOYED IN DIVERSIFIED & SUSTAINABLE ECONOMY....DO YOU FEEL THAT THAT IS OR ISN'T AN IMPORTANT GOAL TO WORK TOWARD? DEMOGRAPHICS IMPORTANT NOT BASE IMPORTANT TOTAL... .-.ee eens 97% 3% 100.0% 1 COMMUNITY POP. UNDER 200...] 100% Os 21.1% POP. 200 - 400...} 100% Oe 32.4% POP. OVER 400.... 94% 6% 46.5% TIME IN COMMUNITY 100% o% 1.4% 100% ot 2.8% 100% o% 5.6% 100% o% 1.4% 97% 3% 88.7% GENDER MALE............. 96% 4% 63.4% FEMALE......... . 100% O% 36.6% AGE 18 - 24 YRS......] 100% ot 1.4% 25 - 34 YRS...... 100% ot 9.9% 35 - 44 YRS...... 92% Bt 16.9% 45 - 54 97% 3% 46.5% 55 - 59 100% O% 8.5% 60 - 64 100% o8 8.5% 65+ YRS. . 100% O% 8.5% ANCSA MEMBER? UNSURE......... . 100% os 1.4% YES. es 96% 4% 78.9% NO... cece ee eee 100% 0% 19.7% 100% o% 1.4% 96% 4% 74.6% 100% 0% 23.9% DITTMAN RESEARCH CORP. DENALI COMM. - LEADERS DEC 2001 n=71 HOW WOULD YOU RATE THE EFFECTIVENESS OF THE DENALI COMM. IN ACHIEVING ITS GOAL OF PARTNERING W/GOV'T...TO IMPROVE GOV'T SVCS? DEMOGRAPHICS UNSURE VERY QUITE NOT TOO | NOT AT BASE EFFECTIVE | EFFECTIVE| EFFECTIVE ALL EFFECTIVE TOTAL. .... eee e ee 6s 28% 45% 20% 1% 100.0% COMMUNITY POP. UNDER 200... o% 20% 53% 27% ot 21.1% POP. 200 - 400... 4% 26% 43% 22% 4% 32.4% POP. OVER 400.... 9% 33% 42% 15% o% 46.5% TIME IN COMMUNITY UNDER 1 YR....... 0% o% 0% 100% o% 1.4% 1 - 4 YRS 0% o& 100% 0% 0% 2.8% 5 - 9 YRS. 25% 25% 25% 25% o% 5.6% 10 - 14 YRS.. ot o8 o% 100% 0% 1.4% 15+ YRS.. ; St 30% 46% 17% 2% 88.7% GENDER MALE........- sees 4% 27% 4a7t 20% 2% 63.4% FEMALE.......-+++ 8% 31% 42% 19% 0% 36.6% | . AGE 18 - 24 YRS...... o% o% 100% 0% o% 1.4% 25 - 34 YRS...... o% 14% 43% 43% 0% 9.9% 35 - 44 YRS...... 8% 25% 33% 33% os 16.9% 45 - 54 YRS...... 3% 33% 39% 21% 3% 46.5% 55 - 59 YRS...... 33% 50% 17% 0% o& 8.5% 60 - 64 YRS...... 0% 33% 67% 0% 0% 8.5% 65+ YRS.........- o& o% 100% o& 0% 8.5% ANCSA MEMBER? UNSURE.......--.- 08 0% 100% 0% o& 1.4% YES... ....-00000 5% 25% 48% 20% 2% 78.9% NO.....-. see eeee 7% 43% 29% 21% 0% 19.7% CONTACT W/DENALI UNSURE........-. Ot 0% 100% ot o% 1.4% YES... eee eee eee 2% 34% 47% 17% oF 74.6% NO.....-. seeeeees | 18% 12% 35% 29% 6% 23.9% ! | IMPORTANCE UNSURE... . ot 100% 0% 0% 0% 1.4% IMPORTANT . 6s 27% 46% 20% 1% 98.6% DITTMAN RESEARCH CORP. DENALI COMM. - LEADERS DEC 2001 n=71 PART OF THE MISSION OF THE DENALI COMM. STATES THAT IT WILL PARTNER W/TRIBAL FED & STATE/LOCAL GOV'TS & COLLABORATE W/ALL ALASKANS TO IMPROVE EFFECTIVE- NESS & EFFICIENCY OF GOV'T SVCS. DO YOU FEEL THAT'S AN IMPORTANT GOAL, OR NOT? DEMOGRAPHICS UNSURE IMPORTANT BASE TOTAL. ...-.seeeee 1% 99% 100.0% COMMUNITY POP. UNDER 200... ot 100% 21.1% POP. 200 - 400... os 100% 32.4% POP. OVER 400.... 3% 97% 46.5% TIME IN COMMUNITY UNDER 1 YR....... o% 100% 1.4% 1 - 4 YRS........ O% 100% 2.8% S - 9 YRS........ O% 100% 5.6% 10 - 14 YRS...... O% 100% 1.4% 15+ YRS.......... 2% 98% 88.7% t—— GENDER MALE.....-...-.-- 2% 98% 63.4% FEMALE.......-..+ O% 100% 36.6% AGE 18 - oe 100% 1.4% 25 - 0% 100% 9.9% 35 - Oe 100% 16.9% 45 - 54 YRS...... os 100% 46.5% 55 - 59 YRS...... o% 100% 8.5% 60 - 64 YRS.. 17% 83% 8.5% 65+ YRS.......... 0% 100% 8.5% ANCSA MEMBER? UNSURE.........-- 0% 100% 1.4% YES.. tee e eee O% 100% 78.9% NO...... 0.00 0e oe 7% 93% 19.7% ! CONTACT W/DENALI UNSURE........... O% 100% 1.4% YES... esse ee eee 2% 98% 74.6% NO... ee. eee e ee eee O% 100% 23.9% DITTMAN RESEARCH CORP. DENALI COMM. - LEADERS DEC 2001 n=71 (asked of n=49 who've had contact w/Dept. of Comm'y & Economic Development) HOW WOULD YOU RATE THE STATE DCED FOR PROMOTING SELF-DETERMINATION, RESPECT FOR DIVERSITY, & CONSIDERATION OF THE RIGHTS OF OTHERS? DEMOGRAPHICS UNSURE| VERY GOOD | NOT VERY BASE GOOD TOO POOR GOOD ! TOTAL... eee ee eee 8% 10% 53% 27% 2% 100.0% ! t COMMUNITY POP. UNDER 200... 9% O% 64% 27% oO 22.4% POP. 200 - 400... 8% 15% 38% 31% 8% 26.5% POP. OVER 400.... 8% 12% 56% 24% O% 51.0% TIME IN COMMUNITY UNDER 1 YR......- O% O% ot 100% Os 2.0% 1 - 4 YRS........ 50% 0O% o% 50% O% 4.1% 5 - 9 YRS..... wee] 25% 25% 25% 25% 0% 8.2% 15+ YRS.......--5 5% 10% 60% 24% 2% 85.7% GENDER MALE.......--.66- 6% 10% 52% 29% 3% 63.3% FEMALE..........+- 11% 11% 56% 22% O& 36.7% o¢ O% 100% ot O% 2.0% 17% O% 83% os O% 12.2% 0% 0% 43% 57% O% 14.3% 9% 17% 48% 26% O% 46.9% O% o& 75% 25% O% 8.2% 20% 20% 20% 20% 20% 10.2% O% O% 67% 33% Oe 6.1% ANCSA MEMBER? UNSURE......--+-- Oo O% 0% 100% Ot 2.0% YES... cee eee eens 8% 11% 50% 29% 3% 77.6% NO... eee ee eee eee 10% 10% 70% 10% O% 20.4% DITTMAN RESEARCH CORP. DENALI COMM. - LEADERS DEC 2001 n=71 LIVE IN YOUR COMMUNITY? DEMOGRAPHICS veRY | GoopD | NOT | VERY | BASE coop TOO POOR coop TOTAL... 2... eeeeee 14% 53% 31% 2% 100.0% COMMUNITY POP. UNDER 200... o% 73% 27% ot 22.4% POP. 200 - 400...] 8% 62% 31% os 26.5% POP. OVER 400....| 24% 40% 32% 4% 51.0% TIME IN COMMUNITY UNDER 1 YR....... 0% os |100% os 2.0% 1 - @ YRS........ os 50% 50% os 4.1% 5 - 9 YRS ase | 25% 50% 0% 8.2% 15+ YRS. 14z | 57% | 26% 2% 85.7% GENDER MALE....... seccee 13% 45% 39% 3% 63.3% FEMALE........... 17% 67% 17% os 36.7% AGE 18 - 24 os |100% 0 0% 2.0% 25 - 34 os 83% 17% oe 12.2% 35 - 44 0% s7% | 43% oO 143% 45 - 54 13% 57% 26% 4% | 46.9% 55 - 59 sos | 25% | 25% os 8.2% 60 - 64 40% | 20% | 40% os 10.2% 65+ YRS... oe oO 33% 67% 0% 6.1% ANCSA MEMBER? UNSURE........... os |100% os 0% 2.0% YES....... ales ele es 13% 55% | 29% 3% | 77.6% NO... see eee eee eee 20% | 40% | 40% os | 20.4% DITIMAN RESEARCH CORP. DENALI COMM. - LEADERS DEC 2001 (asked of n=49 who've had contact w/Dept. of Comm'y & Economic Development) HOW WOULD YOU RATE THE STATE DCED FOR BEING RESPONSIVE TO THE PEOPLE WHO n=71 (asked of n=53 who've had contact w/Alaska Native Tribal Health Consortium) HOW WOULD YOU RATE THE AK NATIVE TRIBAL HEALTH CONSORT FOR PROMOTING SELF- DETERMINATION, RESPECT FOR DIVERSITY, & CONSIDERATION OF THE RIGHTS OF OTRS? DEMOGRAPHICS UNSURE| VERY GOOD NOT VERY BASE GOOD TOO POOR GOOD | | | | l 1 TOTAL... +e eeeeee 4% 28% 53% 13% 2% 100.0% COMMUNITY POP. UNDER 200... 8% 25% 50% 17% O% 22.6% POP. 200 - 400... o% 38% 44% 19% 0% 30.2% POP. OVER 400.... 4% 24% 60% 8k 4% 47.2% { | | T ! tT TIME IN COMMUNITY UNDER 1 YR......- o& O¢ 100% os 0% 1.9% 1 - 4 YRS...... ++] 50% O& o¢ 50% o% 3.8% 5S - 9 YRS...... oe o8 75% 25% o% O% 7.5% 15+ YRS........-5 2% 26% 57% 13% 2% 86.8% GENDER MALE.......---.-- 3% 27% 52% 15% 3% 62.3% FEMALE.........-- 5st 30% 55% 10% O% 37.7% O% O¢ O% 100% O% 1.9% 20% 40% 40% o& O% 9.4% O% 10% 70% 20% 0% 18.9% O% 30% 57% 13% 0% 43.4% o% 20% 80% o& 0% 9.4% 17% 50% 17% 17% ot 11.3% O% 33% 33% o8 33% 5.7% ANCSA MEMBER? UNSURE........---- 0% 100% O% o& 0% 1.9% YES.........5--0- 2% 21% 58% 16% 2% 81.1% NO... . eee eee eens «| 11% 56% 33% O% Os 17.0% DITTMAN RESEARCH CORP. DENALI COMM. - LEADERS DEC 2001 n=71 (asked of n=53 who've had contact w/Alaska Native Tribal Health Consortium) HOW WOULD YOU RATE THE ALASKA NATIVE TRIBAL HEALTH CONSORTIUM AS FAR AS BEING RESPONSIVE TO THE PEOPLE WHO LIVE IN YOUR COMMUNITY IS CONCERNED? DEMOGRAPHICS UNSURE| VERY GOOD NOT BASE GOOD TOO GOOD TOTAL... eee eeeee 2% 32% 49% 17% 100.0% COMMUNITY POP. UNDER 200... o8 33% 50% 17% 22.6% POP. 200 - 400... os 25% 44% 31% 30.2% POP. OVER 400.... 4% 36% 52% 8% 47.2% TIME IN COMMUNITY UNDER 1 YR....... os ot 100% o¢ 1.9% 1 - 4 YRS........ o% ot 50% 50% 3.8% S'- 9.YRS........ O¢ 75% 25% 0% 7.5% 15+ YRS.........4 2% 30% 50% 17% 86.8% 3% 30% 52% 15% 62.3% Ox 35% 45% 20% 37.7% AGE 18 - 24 YRS...... ot O% o% 100% 1.9% 25 - 34 YRS...... oO 20% 80% oO 9.4% 35 - 44 YRS...... ot 30% 50% 20% 18.9% 45 - 54 YRS...... O% 39% 43% 17% 43.4% 55 - 59 YRS...... 0% 20% 80% os 9.4% 60 - 64 YRS...... 17% 33% 17% 33% 11.3% 65+ YRS........ os Os 33% 67% 0% 5.7% ANCSA MEMBER? UNSURE. . 0% O% 100% ot 1.9% YES. 0% 26% 53% 21% 81.1% NO.. 11% 67% 22% oe 17.0% DITTMAN RESEARCH CORP. DENALI COMM. - LEADERS DEC 2001 n=71 (asked of n=36 who've had contact w/Alaska Village Electric Co-op) WHAT ABOUT PROMOTING SELF-DETERMINATION, RESPECT FOR DIVERSITY, & CONSIDERA- TION OF THE RIGHTS OF OTHERS, HOW WOULD YOU RATE THE AK VILLAGE ELECT. CO-OP? DEMOGRAPHICS UNSURE| VERY GOOD NOT VERY BASE GOOD TOO POOR GOOD TOTAL... - sees rere 3% 14% 44% 31% Bt 100.0% COMMUNITY POP. UNDER 200... 0% O% 75% 25% 0% 11.1% POP. 200 - 400. 7% 27% 27% 33% 7% 41.7% POP. OVER 400.... Oe 6% 53% 29% 12% 47.2% TIME IN COMMUNITY 1 - 4 YRS. O% O% o% O% 100% 2.8% 5 - 9 YRS O% O8 67% 33% O% 8.3% 15+ YRS. 3% 16% 44% 31% 6% 88.9% GENDER MALE.... 2.22200 O% 12% 40% 40% 8k 69.4% FEMALE..........- 9% 18% 55% 9% 9% 30.6% AGE 25 - 34 YRS...... 33% 33% O% 33% O% 8.3% 35 - 44 YRS...... O% 25% 25% 25% 25% 11.1% 45 - 54 YRS...... ot 6% 71% 24% o% 47.2% 5S - 59 YRS...... ot 40% 20% 20% 20% 13.9% 60 - 64 YRS...... O% OF 25% 50% 25% 11.1% 65+ YRS.......... O% O% 33% 67% 0% 8.3% ANCSA MEMBER? YES... cece ceceeee 3% 17% 41% 28% 10% 80.6% NO..... see e eens 0% O% 57% 43% 0% 19.4% DITTMAN RESEARCH CORP. DENALI COMM. - LEADERS DEC 2001 n=71 (asked of n=36 who've had contact w/Alaska Village Electric Co-op) HOW WOULD YOU RATE THE ALASKA VILLAGE ELECTRIC CO-OP AS FAR AS BEING RESPONSIVE TO THE PEOPLE WHO LIVE IN YOUR COMMUNITY IS CONCERNED? DEMOGRAPHICS VERY GOOD NOT VERY BASE GOOD TOO POOR, GOOD TOTAL....-+-+++++| 28% 42% 25% 6% 100.0% COMMUNITY POP. UNDER 200...| 25% 75% O% Os 11.1% POP. 200 - 400. 27% 47% 27% 0% 41.7% POP. OVER 400. 29% 29% 29% 12% 47.2% TIME IN COMMUNITY 1 - 4 YRS........ oF oO O% 100% 2.8% S - 9 YRS........ o% 67% oe 33% 8.3% 15+ YRS.......... 31% 41% 28% O% 88.9% GENDER MALE.........-+55 20% 48% 24% 8t 69.4% FEMALE........... 45% 27% 27% O% 30.6% AGE 25 - 34 YRS 33% 33% ot 33% 8.3% 35 - 44 YRS 50% ot 25% 25% 11.1% 45 - 54 YRS 24% 53% 24% oO 47.2% 55 - 59 YRS...... 40% 40% 20% Os 13.9% 60 - 64 YRS...... 0% 50% 50% 0% 11.1% 65+ YRS...... . 33% 33% 33% o% 8.3% ANCSA MEMBER? YES... ... ee eee eee 34% 41% 17% 7% 80.6% NO.......-% eeseee 0% 43% 57% O% 19.4% DITTMAN RESEARCH CORP. DENALI COMM. - LEADERS DEC 2001 n=71 (asked of n=40 who've had contact w/Alaska Energy Authority) HOW WOULD YOU RATE THE ALASKA ENERGY AUTHORITY FOR PROMOTING SELF-DETERMINA- TION, RESPECT FOR DIVERSITY, & CONSIDERATION OF THE RIGHTS OF OTHERS? DEMOGRAPHICS UNSURE| VERY GOOD NOT VERY BASE GOOD TOO POOR GooD | I TOTAL. .....+e-0-6| 15% 8% 55% 18% 5% 100.0% COMMUNITY POP. UNDER 200... oF 18% 64% 08 9% 27.5% POP. 200 - 400... 8% 8% 54% 23% Be 32.5% POP. OVER 400....| 25% o% 50% 25% O% 40.0% TIME IN COMMUNITY 0% O% O% 100% 0% 2.5% 50% O% o% 50% O% 5.0% 33% 33% 33% O% 0% 7.5% 12% 6% 62% I 15% 6% 85.0% T 11% 7% 52% 22% 7% 67.5% 23% 8s 62% 8s 0% 32.5% AGE 18 - 24 YRS...... O% o% 100% o% o& 2.5% 25 - 34 YRS...... 25% o% 75% ot O% 10.0% 35 - 44 YRS...... 13% 13% 25% 38% 13% 20.0% 45 - S54 YRS...... 14% O% 71% 14% O& 35.0% 55 - 59 YRS...... O% O% 75% 25% ot 10.0% 60 - 64 YRS...... 33% 17% 33% ot 17% 15.0% 65+ YRS.........- o% 33% 33% 33% O% 7.5% ANCSA MEMBER? UNSURE..........- O% O% 100% o% O& 2.5% YES. 1... cece ee eee 13% o% 65% 19% 3% 77.5% NO... ce eee ee eens 25% 38% 13% 13% 13% 20.0% DITTMAN RESEARCH CORP. DENALI COMM. - LEADERS DEC 2001 n=71 (asked of n=40 who've had contact w/Alaska Energy Authority) HOW WOULD YOU RATE THE ALASKA ENERGY AUTHORITY AS FAR AS BEING RESPONSIVE TO THE PEOPLE WHO LIVE IN YOUR COMMUNITY? DEMOGRAPHICS UNSURE| VERY GOOD NOT VERY BASE GOOD TOO POOR GOOD 13% 53% 20% St 100.0% COMMUNITY POP. UNDER 200... ot 27% 45% 18% 9% 27.5% POP. 200 - 400... 8% 15% 62% 8% 8% 32.5% POP. OVER 400....] 19% o% 50% 31% Os 40.0% TIME IN COMMUNITY UNDER 1 YR....... os ot 100% 0% 0% 2.5% 1 - 4 YRS........ o% oO 0% 100% O% 5.0% 5 - 9 YRS........ 33% 33% 33% O% Os 7.5% 15+ YRS.......... 9% 12% 56% 18% 6% 85.0% GENDER MALE............. 7% 7% 59% 22% 4% 67.5% FEMALE........... 15% 23% 38% 15% 8% 32.5% AGE 18 - 24 YRS...... oe o% O% 100% Os 2.5% 25 - 34 YRS...... Os 25% 50% 25% O% 10.0% 35 - 44 YRS wee} 13% 13% 38% 25% 13% 20.0% 45 - 54 YRS 21% Os 57% 14% 7% 35.0% 55 - O% 25% 50% 25% 0% 10.0% 60 - ot 33% 67% ot O% 15.0% 65+ YRS. ot 0% 67% 33% ot 7.5% ANCSA MEMBER? UNSURE........... O¢ o% 100% 0% O% 2.5% oe 13% 10% 52% 23% 3% 77.5% NO. cc cece cesceses O% 25% 50% 13% 13% 20.0% DITTMAN RESEARCH CORP. DENALI COMM. - LEADERS DEC 2001 n=71 (asked of n=53 who've had contact w/Denali Commission) WHAT ABOUT INCLUDING LOCAL RESIDENTS IN DECISION-MAKING REGARDING PROGRAMS & PROJECTS--HOW WOULD YOU RATE THE DENALI COMMISSION? DEMOGRAPHICS UNSURE| VERY GOOD NOT VERY BASE GOOD TOO POOR GOOD | I TOTAL... -eeeeeeee 9% 28% 43% 13% 6% 100.0% t COMMUNITY POP. UNDER 200... 8% 33% 33% 17% 8% 22.6% POP. 200 - 400...| 14% 14% 57% 14% 0% 26.4% POP. OVER 400.... 7% 33% 41% 11% 7% 50.9% 1 TIME IN COMMUNITY O% O% o¢ 100% 0% 1.9% 0% O% 100% o% O% 3.8% O% 50% 0% 25% 25% 7.5% 11% 28% 46% 11% 4% 86.8% =| T 8% 22% 47% 14% 8% 67.9% FEMALE..... 12% 41% 35% 12% 0% 32.1% AGE 18 - 24 YRS...... o% ot 100% O% 0% 1.9% 25 - 34 YRS...... oO 25% 50% O% 25% 7.5% 35 - 44 YRS...... 10% 30% 30% 10% 20% 18.9% 4S - S4 YRS...... 12% 28% 40% 20% o% 47.2% 55 - 59 YRS...... Oe 67% 33% Os o% 5.7% 60 - 64 YRS...... 17% 33% 33% 17% o% 11.3% 65+ YRS.......... O% ot 100% O% 0% 7.5% ANCSA MEMBER? UNSURE........+-5 0% O% 100% oe o% 1.9% YES. ........50656 10% 24% 44% 17% 5% 77.4% NO... cece eee ee eee 9% 45% 36% O% 9% 20.8% DITTMAN RESEARCH CORP. DENALI COMM. - LEADERS DEC 2001 n=71 (asked of n=53 who've had contact w/Denali Commission) WHAT ABOUT PROMOTING SELF-DETERMINATION, TION OF THE RIGHTS OF OTHERS--HOW WOULD YOU RATE THE DENALI COMMISSION? RESPECT FOR DIVERSITY, DEMOGRAPHICS UNSURE] VERY | Goop | NoT | vERY | BASE coop Too | POOR coop TOTAL............| 9% | 21% | Se% of 2% |100.0% t COMMUNITY POP. UNDER 200...| 17% es | ses | 17% os =| 22.6% POP. 200 - 400... 7% 14% 57% 14% 7% 26.4% POP. OVER 400.... 7% 30% 59% 4% oO 50.9% TIME IN COMMUNITY UNDER 1 YR....... 0% ot |100% os of 1.9% 1 - 4 YRS........ sot 0% 50% 0% ot 3.8% 5 - 9 YRS........ os | 25% | soe | 25% 0% 7.5% 15+ YRS........0. oe | 22% | soe 9% 2% | 86.8% GENDER MALE..........005 ss | 25% | see 8% 3% | 67.9% FEMALE....... see-[ 12% | 12% | 65% | 12% os | 32.1% AGE 18 - 24 YRS...... os os {100% 0% os 1.9% 25 - 34 YRS...... 25% O% 75% o% O% 7.5% 35 - 44 YRS...... zoe | 20% | 70% of os | 18.9% 45 - 54 YRS...... 4% 24% 52% 20% o% 47.2% 55 - 59 YRS...... 08 os |100% os of 5.7% 60 - 64 YRS...... 17% | 33% | 33% 08 17% | 12.3% 65+ YRS.......... 25% | 25% | so% 0% 0% 7.5% ANCSA MEMBER? UNSURE........... o% os 100% o% oe 1.9% YES... . ee. eee eee 1oe | 17% | 59% | 12% 2% | (77.4% 9% | 36% | 55% 0% os | 20.8% DITTMAN RESEARCH CORP. DENALI COMM. - LEADERS DEC 2001 & CONSIDERA- n=71 (asked of n=53 who've had contact w/Denali Commission) HOW WOULD YOU RATE THE DENALI COMMISSION REGARDING HELPING GOV'T AGENCIES WORK TOGETHER TO DO THE RIGHT THINGS THE RIGHT WAY? DEMOGRAPHICS UNSURE| VERY GOOD NOT VERY BASE GOOD TOO POOR GOOD ! TOTAL... --- ee eeee 2% 43% 43% 11% 2% 100.0% b COMMUNITY POP. UNDER 200... 9% 18% 45% 18% 9% 23.4% POP. 200 - 400... 0% 50% 33% 17% 0% 25.5% POP. OVER 400.... O% 50% 46% 4% ot 51.1% TIME IN COMMUNITY UNDER 1 YR.....-- O% O% 100% O% ot 2.1% 1 - 4 YRS.......- o% 50% 50% O% 0% 4.3% 5 - 9 YRS......-- 0% 50% 25% 25% 0% 8.5% 15+ YRS.......--- 3% 43% 43% 10% 3% 85.1% 3% 39% 45% 10% 3% 66.0% O% 50% 38% 13% O% 34.0% AGE 18 - 24 YRS.....- O% 100% 0+ Oo O% 2.1% 25 - 34 YRS...... O% O% 75% 25% 0% 8.5% 35 - 44 YRS...... O% 38% 50% O% 13% 17.0% 45 - 54 YRS...... 4% 43% 35% 17% 0% 48.9% 55 - 59 YRS...... 0% 33% 67% O% O% 6.4% 60 - 64 YRS...... O% 60% 40% O% 0+ 10.6% 65+ YRS......+-+- o% 67% 33% 0% 0% 6.4% ANCSA MEMBER? UNSURE.......---- O& O% 100% 0% oO 2.1% YES. ....---0---005 oF 44% 42% 14% O% 76.6% NO......--- seeeee 10% 40% 40% 0% 10% 21.3% DITTMAN RESEARCH CORP. DENALI COMM. - LEADERS DEC 2001 n=71 (asked of n=53 who've had contact w/Denali Commission) PEOPLE WHO LIVE IN YOUR COMMUNITY? DEMOGRAPHICS UNSURE| VERY GOOD NOT VERY BASE GOOD TOO POOR GOOD TOTAL... 4% 38% 45% 9% 4% 100.0% COMMUNITY POP. UNDER 200... 8% 33% 33% 17% 8% 22.6% POP. 200 - 400... 7% 21% 57% 7% 7% 26.4% POP. OVER 400.... ot 48% 44% 7% O% 50.9% TIME IN COMMUNITY UNDER 1 YR....... Os o% O% 100% O% 1.9% 1 - 4 YRS........ Oo 50% 50% 0% O% 3.8% 5 - 9 YRS........ 0% 50% 25% 25% O% 7.5% 15+ YRS....... . 4% 37% 48% 7% 4% 86.8% t GENDER MALE...-..-----05 Os 31% 56% 11% 3% 67.9% FEMALE..........- 12% 53% 24% 6% 6% 32.1% AGE 18 - 24 YRS..... Os 100% Os Os O% 1.9% 25 - 0% 25% 50% 25% O% 7.5% 35 - O% 20% 60% 10% 10% 18.9% 45 - 8% 36% 40% 12% 4% 47.2% 55 - 0% 67% 33% Os O% 5.7% 60 - O% 50% 50% os O% 11.3% 65+ YRS. . O% 50% 50% os o% 7.5% ANCSA MEMBER? UNSURE........... O% 0% 100% 0% O% 1.9% YES..... see ee eee 5% 37% 46% 10% 2% 77.4% NO. . cece cece oes ot 45% 36% 9% 9% 20.8% DITTMAN RESEARCH CORP. DENALI COMM. - LEADERS DEC 2001 HOW WOULD YOU RATE THE DENALI COMMISSION AS FAR AS BEING RESPONSIVE TO THE n=71 DITTMAN RESEARCH CORP. HAVE YOU HAD ANY PERSONAL CONTACT OR EXPERIENCE WITH THE STATE DEPARTMENT OF COMMUNITY & ECONOMIC DEVELOPMENT? DEMOGRAPHICS UNSURE| YES NO BASE TOTAL... cee eee eee 3% 69% 28% 100.0% COMMUNITY POP. UNDER 200... o% 73% 27% 21.1% POP. 200 - 400... 9% 57% 35% 32.4% POP. OVER 400.... o% 76% 24% 46.5% al TIME IN COMMUNITY UNDER 1 YR....--- O% 100% os 1.4% 1 - 4 YRS.....--- O% 100% oe 2.8% 5S - 9 YRS......-- o% 100% o& 5.6% 10 - 14 YRS....-.- o¢ 0% 100% 1.4% 15+ YRS...-.- . 3% 67% 30% 88.7% GENDER MALE......0- 2-005 o¢ 69% 31% 63.4% FEMALE....-.--+ . 8% 69% 23% 36.6% AGE 18 - 24 YRS...... O% 100% o% 1.4% 25 - 34 YRS...... 14% 86% 0% 9.9% 35 - 44 . o% 58% 42% 16.9% 45 - 54 3% 70% 27% 46.5% 55 - 59 . o% 67% 33% 8.5% 60 - 64 os 83% 17% 8.5% 65+ YRS.. o% 50% 50% 8.5% ANCSA MEMBER? UNSURE.......--++ 0% 100% O% 1.4% VBS... cece cece eee 4% 68s 29% 78.9% NO... ee eee eee eee O% 71% 29% 19.7% DENALI COMM. - LEADERS DEC 2001 n=71 DITTMAN RESEARCH CORP. HAVE YOU HAD ANY PERSONAL CONTACT OR EXPERIENCE WITH THE ALASKA NATIVE TRIBAL HEALTH CONSORTIUM? DEMOGRAPHICS UNSURE| YES NO BASE TOTAL... se eeeee 3% 75% 23% 100.0% ! ! COMMUNITY POP. UNDER 200... o% 80% 20% 21.1% POP. 200 - 400... 4% 70% 26% 32.4% POP. OVER 400.... 3% 76% 21% 46.5% TIME IN COMMUNITY UNDER 1 YR......- O% 100% o% 1.4% 1 - 4 YRS........ O% 100% 0% 2.8% S - 9 YRS........ O% 100% o% 5.6% 10 - 14 YRS...... O% O% 100% 1.4% 15+ YRS..........- 3% 73% 24% 88.7% GENDER MALE............- 2% 73% 24% 63.4% FEMALE.........-- 4% 77% 19% 36.6% AGE 18 - 24 YRS...... o% 100% o% 1.4% 2S - 34 YRS...... 14% 71% 14% 9.9% 35 - 44 YRS...... O% 83% 17% 16.9% 45 - S4 YRS...... 3% 70% 27% 46.5% SS - S9 YRS...... os 83% 17% 8.5% 60 - 64 YRS...... O% 100% 0% 8.5% 65+ YRS.......... O% 50% 50% 8.5% ANCSA MEMBER? UNSURE..........- O% 100% o% 1.4% YES... ....e eee eee 4% 77% 20% 78.9% NO... eee ee . O% 64% 36% 19.7% DENALI COMM. - LEADERS DEC 2001 n=71 HAVE YOU HAD ANY PERSONAL CONTACT OR EXPERIENCE WITH THE ALASKA VILLAGE ELECTRIC CO-OP? ee DEMOGRAPHICS YES NO BASE Le TOTAL......--++0+] 51% 49% 100.0% _| 1 COMMUNITY POP. UNDER 200...] 27% 73% 21.1% POP. 200 - 400...| 65% 35% 32.4% POP. OVER 400....| 52% 48% 46.5% ! TIME IN COMMUNITY UNDER 1 YR......-.~ 0% 100% 1.4% 1 - 4 YRS...... +] 50% 50% 2.8% 5 - 9 YRS........] 75% 25% 5.6% 10 - 14 YRS...... O% 100% 1.4% 15+ YRS.......--- S1% 49% 88.7% + GENDER MALE... 56% 44% 63.4% FEMALE. 42% 58% 36.6% AGE 18 - 24 o% 100% 1.4% 25 - 34 43% 57% 9.9% 35 - 44 33% 67% 16.9% 45 - 54 52% 48% 46.5% 55 - 59 83% 17% 8.5% 60 - 64 67% 33% 8.5% 65+ YRS...... seee | 50% 50% 8.5% ANCSA MEMBER? UNSURE........--- o% 100% 1.4% YES... 1. eee eee eee 52% 48% 78.9% NO... eee eee ewes 50% 50% 19.7% DITTMAN RESEARCH CORP. DENALI COMM. - LEADERS DEC 2001 n=71 DITTMAN RESEARCH CORP. HAVE YOU HAD ANY PERSONAL CONTACT OR EXPERIENCE WITH THE ALASKA ENERGY AUTHORITY? DEMOGRAPHICS UNSURE| YES No | BASE TOTAL............| 3% s6x | 41% |100.0% COMMUNITY POP. UNDER 200...| 0% 73% | 27% 21.1% POP. 200 - 400...| 4% 57% | 39% 32.4% POP. OVER 400.... 3% 48% 48% 46.5% TIME IN COMMUNITY UNDER 1 YR....... ot 100% o% 1.4% 1 - 4 YRS........ 0% | 100% 0% 2.8% 5 - 9 YRS........ 0% 75% | 25% 5.6% 10 - 14 YRS...... os os |100% 1.4% 15+ YRS.......005 3% saz | 43% | 88.7% GENDER MALE..........665 oO 60% 40% 63.4% FEMALE........... 8% sos | 42% 36.6% AGE 18 - 24 YRS...... o¢ |100% os 1.4% 25 - 34 YRS o% 57% | 43% 9.9% 35 - 44 YRS O% 67% 33% 16.9% 45 - 54 YRS...... 6% 42% 52% | 46.5% 55 - 59 YRS...... 0% 67% 33% 8.5% 60 - 64 YRS...... os | 100% 0% 8.5% 65+ YRS.......... os 50% 50% 8.5% ANCSA MEMBER? UNSURE..........- Oe 100% oO 1.4% YES... cece cee eee 4% 55% 41% 78.9% MO. cc ccccccccccce o% 57% 43% 19.7% DENALI COMM. - LEADERS DEC 2001 n=71 HAVE YOU HAD ANY PERSONAL CONTACT OR EXPERIENCE WITH THE DENALI COMMISSION? DEMOGRAPHICS — |UNSURE| YES NO BASE | | | rT | j TOTAL....+.e+ee+-] 18% 75% 24% =|100.0% | - ' COMMUNITY POP. UNDER 200...| 0% 80% 20% 21.1% POP. 200 - 400...| 4% 61k 35% 32.4% POP. OVER 400....| 0% 82% 18% 46.5% TIME IN COMMUNITY UNDER 1 YR....--- O% 100% 0% 1.4% 1 - 4 YRS..... eee o% 100% o% 2.8% 5 - 9 YRS.......- 0O% 100% o& 5.6% 10 - 14 YRS...... o% o% 100% 1.4% 15+ YRS.....-+--+ 2% 73% 25% 88.7% | ! . GENDER MALE......- se eees 0% 80% 20% 63.4% | FEMALE........-++ 4% 65% 31% 36.6% AGE 18 - 24 YRS......- os 100% o% 1.4% 25 - 34 YRS...... 14% 57% 29% 9.9% o& 83% 17% 16.9% O% 76% 24% 46.5% O% 50% 50% 8.5% O% 100% o+ 8.5% o& 67% 33% 8.5% ANCSA MEMBER? UNSURE......----- o% 100% o% 1.4% YES... 6-2 - ee eee 2% 73% 25% 78.9% NO... ce eee eee eee o% 79% 21% 19.7% DITTMAN RESEARCH CORP. DENALI COMM. - LEADERS DEC 2001 n=71 DOES YOUR COMMUNITY HAVE A COMPREHENSIVE PLAN FOR THE FUTURE? DITTMAN RESEARCH CORP DEMOGRAPHICS UNSURE| YES NO BASE TOTAL.... 8k 77% 14% |100.0% COMMUNITY POP. UNDER 200...| 20% 67% 13% 21.1% POP. 200 - 400...] 13% 78% 9% 32.4% POP. OVER 400....] 0% 82% 18% 46.5% TIME IN COMMUNITY 0% os |100% 1.4% 0% [100% 0% 2.8% 0% 50% 50% 5.6% 0% |100% of 1.4% 10% 79% 11% 88.7% GENDER MALE..........-55 7% 80% 13% 63.4% FEMALE..........- 12% 73% 15% 36.6% AGE 18 - 24 YRS...... 0% |100% 08 1.4% 25 - 34 YRS...... of 86% 14% 9.9% 35 - 44 YRS...... 0% 75% 25% 16.9% 45 - 54 YRS...... 9% 73% 18% 46.5% 55 - 59 YRS...... 17% 83% 0% 8.5% 60 - 64 YRS......| 17% 83% 0% 8.5% 65+ YRS. «| 17% 83% 0% 8.5% ANCSA MEMBER? UNSURE.........-.| 0% [100% 0% 1.4% YES. 0... cece eee 9% 77% 14% 78.9% NO... see eee e eee 7% 79% 14% 19.7% DENALI COMM. - LEADERS DEC 2001 n=71 WHAT'S YOUR OPINION OF HOW THINGS ARE GOING IN YOUR COMMUNITY -- ARE THINGS BASICALLY IMPROVING & GETTING BETTER, STAYING THE SAME, OR GETTING WORSE? DITTMAN RESEARCH CORP. DEMOGRAPHICS GETTING|STAYING|GETTING| BASE BETTER ABOUT WORSE SAME TOTAL. . eeeeee| 65% 23% 13% 100.0% COMMUNITY POP. UNDER 200...| 60% 13% 27% 21.1% POP. 200 - 400...| 65% 30% 4% 32.4% POP. OVER 400....| 67% 21% 12% 46.5% TIME IN COMMUNITY UNDER 1 YR.....-.- O% 100% o+ 1.4% 1 - 4 YRS.......- 100% o% 0% 2.8% 5 - 9 YRS......-- 75% 25% o¢ 5.6% 10 - 14 YRS...... 100% o% o% 1.4% 15+ YRS.......--- 63% 22% 14% 88.7% GENDER MALE......-.-+++% 67% 20% 13% 63.4% FEMALE.......--++ 62% 27% 12% 36.6% AGE 18 - 24 YRS.....- 100% Oe O% 1.4% 43% 57% o% 9.9% 67% 25% Be 16.9% 73% 18% 9 46.5% 17% 50% 33% 8.5% 83% o% 17% 8.5% 67% O% 33% 8.5% _| 1 100% o% O% 1.4% 66% 27% 7% 78.9% 57% 7% 36% 19.7% DENALI COMM. - LEADERS DEC 2001 n=71 COMMUNITY LEADERS DITTMAN RESEARCH C ORPORATION COMMISSION IN THE FUTURE, OR NOT? DEMOGRAPHICS UNSURE LIKE TO |NOT LIKE BASE CONTINUE TO CONTINUE TOTAL.........0- 16% 82% 1% 100.0% COMMUNITY POP. UNDER 200... 17% 83% O% 8.6% POP. 200 - 400... 13% 85% 2% 33.3% POP. OVER 400.... 18% 81% 1% 58.1% TIME IN COMMUNITY UNDER 1 YR....... 17% 83% o% 1.5% 1 - 4 YRS........ 13% 84% 3% 7.8% S - 9 YRS........ 26% 70% 4% 6.6% 10 - 14 YRS...... 9% 86% 5% 5.4% 15+ YRS.......... 16% 83% 1% 78.7% T GENDER MALE... . . 16% 82% 3% 53.7% FEMALE. . 17% 83% O% 46.3% AGE 18 - 24 YRS...... 11% 89% O% 9.1% 25 - 34 YRS...... 16% 83% 1% 20.1% 35 - 44 YRS...... 12% 87% 1% 21.8% 45 - 54 YRS...... 10% 89% 1% 25.2% 55 - 59 YRS...... 29% 65% 6% 7.6% 60 - 64 YRS...... 29% 71% O% 5.9% 65+ YRS.......... 29% 69% 2% 10.3% ANCSA MEMBER? UNSURE..........- 44% 56% o% 3.9% YES..........000- 14% 85% 1% 51.5% NO... eee eee ween 16% 82% 2% 44.6% CONTACT W/DENALI UNSURE........... 18% 73% ot 2.7% YES..... eee eeeeee oO 91% ot 16.7% NO... cece eee eee 18% 81% 2% 80.6% DITTMAN RESEARCH CORP. DENALI COMM. PUBLIC AT-LARGE DEC 2001 WOULD YOU LIKE FOR YOUR COMMUNITY TO CONTINUE TO WORK WITH THE DENALI n=408 HOW SATISFIED ARE YOU WITH HOW THE PRIMARY CARE CLINIC MEETS THE NEEDS OF THE PEOPLE IN YOUR COMMUNITY? DEMOGRAPHICS UNSURE VERY MOSTLY NOT TOO NOT AT BASE SATISFIED] SATISFIED] SATISFIED ALL SATISFIED TOTAL... +--+ eee 7% 34% 43% 14% 3% 100.0% ! COMMUNITY POP. UNDER 200... 22% 33% 33% o% 11% 4.6% POP. 200 - 400... 12% 42% 27% 15% 4% 13.3% POP. OVER 400.... 6e 32% 46% 14% 2% 82.1% ! ! TIME IN COMMUNITY UNDER 1 YR....... 20% 60% 20% O% Oe 2.6% 1 - 4 YRS........ 13% 13% 63% 13% O% 8.2% 5S - 9 YRS........ 8% 33% 33% 25% o% 6.1% 10 - 14 YRS..... 20% 20% 30% 30% 0% 5.1% 15+ YRS.........- 5% 36% 43% 12% 3% 78.1% GENDER MALE........---06 Be 31% 45% 14% 2% 53.1% FEMALE........... 7% 37% 40% 13% 3% 46.9% 6% 35% 47% 6% 6% 8.7% 6% 38% 53% 3% 0% 16.3% 11% 19% 44% 25% O% 18.4% 2% 36% 39% 16% 7% 31.1% 27% 20% 27% 27% 0% 7.7% O% 27% 60% 13% O% 7.7% 10% 60% 30% 0% O% 10.2% ANCSA MEMBER? UNSURE........-.- 17% 33% 50% 0% os 3.1% YES. 1... ee eee eee 4% 40% 41% 11% 4% 50.0% NO... eee eee eee 10% 27% 45% 17% 1% 46.9% { — ! ! CONTACT W/DENALI YES........-4- oe O% 33% 47% 14% 6% 18.4% NO. eee eee eee eee 9% 34% 42% 14% 2% 81.6% DITTMAN RESEARCH CORP. DENALI COMM. PUBLIC AT-LARGE DEC 2001 n=408 DEMOGRAPHICS UNSURE| YES NO BASE TOTAL.....-+++-+-+| 11% 82% 8k 100.0% COMMUNITY POP. UNDER 200...| 44% 22% 33% 4.6% POP. 200 - 400...| 15% 77% 8% 13.3% POP. OVER 400.... 8% 86% 6% 82.1% TIME IN COMMUNITY UNDER 1 YR....... o¢ 100% ot 2.6% 1 - 4 YRS........ 13% 69% 19% 8.2% 5 - 9 YRS........ 17% 75% 8k 6.1% 10 - 14 YRS...... 0% 90% 10% 5.1% 15+ YRS........06 11% 82% 7% 78.1% 12% 79% 10% 53.1% 10% 85% 5% 46.9% AGE 18 - 24 YRS...... 6% 88% 6% 8.7% 25 - 34 YRS...... 0o& 94% 6% 16.3% 35 - 44 YRS...... 14% 78% 8% 18.4% 45 - 54 YRS...... 10% 80% 10% 31.1% SS - 59 YRS...... 20% 67% 13% 7.7% 60 - 64 YRS...... 13% 87% ot 7.7% 65+ YRS.......... 20% 75% 5% 10.2% 17% 67% 17% 3.1% 9% 86% 5% 50.0% 12% 78% 10% 46.9% YES... . 0... 00 0e 6% 83% 11% 18.4% eee set 12% 81% 7% 81.6% DITTMAN RESEARCH CORP. DENALI COMM. PUBLIC AT-LARGE DEC 2001 DO YOU FEEL THE PROCESS USED TO DESIGN & BUILD THE PRIMARY CARE CLINIC HAS RESULTED IN A SENSE OF COMMUNITY OWNERSHIP & RESPONSIBILITY? n=408 HOW SATISFIED ARE YOU WITH HOW THE BULK FUEL PROJECT & POWER SYSTEM UPGRADE MEET THE NEEDS OF THE PEOPLE IN YOUR COMMUNITY? DEMOGRAPHICS UNSURE VERY MOSTLY NOT TOO NOT AT BASE SATISFIED] SATISFIED] SATISFIED ALL SATISFIED | | | I ! | TOTAL... se eeee 4% 14% 57% 19% 6% 100.0% COMMUNITY POP. UNDER 200... O% O% 40% 20% 40% 5.6% POP. 200 - 400... 4% 17% 66% 6% 6% 52.2% POP. OVER 400.... 5% 13% 47% 34% O% 42.2% ! TIME IN COMMUNITY 1 - 4 YRS........ 0% 9% 64% 27% 0% 12.2% 5 - 9 YRS........ o% 17% 33% 33% 17% 6.7% 10 - 14 YRS...... O% o& 33% 67% 0% 6.7% 15+ YRS.......... 6% 16% 60% 12% 6% 74.4% GENDER MALE........+.--- 7% 18% 53% 20% 2% 50.0% FEMALE.........-- 2% 11% 60% 18% 9% 50.0% AGE 18 - 24 YRS...... 8% 8% 69% 15% O% 14.4% 25 - 34 YRS...... 6% os 67% 22% 6% 20.0% 35 - 44 YRS...... st 33% 48% 14% oO 23.3% 45 - 54 YRS...... 6% 17% 56% 6% 17% 20.0% SS - 59 YRS...... o% o% 43% 57% 0% 7.8% 60 - 64 YRS...... O% o% 25% 50% 25% 4.4% 65+ YRS.........- O& 22% 67% 11% 0% 10.0% ANCSA MEMBER? UNSURE... 33% O& 33% 33% 0% 3.3% YES.. . 7% 22% 50% 15% 7% 51.1% NO.. . O% 7% 66% 22% 5% 45.6% CONTACT W/DENALI UNSURE... 0% 0% 67% 33% 0% 6.7% 0% 17% 50% 25% 8s 13.3% 6% 15% 57% 17% 6% 80.0% DITTMAN RESEARCH CORP. DENALI COMM. PUBLIC AT-LARGE DEC 2001 n=408 DO YOU FEEL THE PROCESS USED TO DESIGN & BUILD THE BULK FUEL PROJECT & POWER SYSTEM UPGRADE HAS RESULTED IN SENSE OF COMMUNITY OWNERSHIP & RESPONSIBILITY? DITTMAN RESEARCH CORP. DEMOGRAPHICS UNSURE| YES NO BASE TOTAL...+-++++++-| 14% 68% 18% 100.0% COMMUNITY POP. UNDER 200...| 20% 60% 20% 5.6% POP. 200 - 400...| 13% 72% 15% 52.2% POP. OVER 400. 16% 63% 21% 42.2% TIME IN COMMUNITY 1 - 4 YRS........ 9% 73% 18% 12.2% 5S - 9 YRS....... «| 17% 67% 17% 6.7% 10 - 14 YRS...... 17% 50% 33% 6.7% 15+ YRS...... eee 15% 69% 16% 74.4% GENDER MALE........-..46 16% 69% 16% 50.0% FEMALE........ wee] 13% 67% 20% 50.0% AGE 18 - 24 YRS 23% 54% 23% 14.4% 25 - 34 YRS 6% 56% 39% 20.0% 35 - 44 YRS...... 24% 71% 5% 23.3% 45 - 54 YRS......] 17% 72% 11% 20.0% 55 - 59 YRS...... 14% 71% 14% 7.8% 60 - 64 YRS...... O% 50% 50% 4.4% 65+ YRS.......... 0% 100% O% 10.0% ANCSA MEMBER? UNSURE........... 67% 33% 0% 3.3% YES. eee ee eeee 15% 70% 15% 51.1% NO... cece eee eens 10% 68% 22% 45.6% CONTACT W/DENALI UNSURE........... 17% 67% 17% 6.7% YES........ wee O% 92% 8% 13.3% NO... . eee eee eee 17% 64% 19% 80.0% DENALI COMM. PUBLIC AT-LARGE DEC 2001 n=408 HOW SATISFIED ARE YOU WITH HOW THE POWER SYSTEM UPGRADE MEETS THE NEEDS OF THE PEOPLE IN YOUR COMMUNITY? DEMOGRAPHICS UNSURE VERY MOSTLY NOT TOO BASE SATISFIED] SATISFIED] SATISFIED TOTAL... ee eee eee 10% 8% 59% 23% 100.0% COMMUNITY POP. UNDER 200... 0% 10% 60% 30% 16.4% POP. 200 - 400... 8% O% 69% 23% 21.3% POP. OVER 400.... 13% 11% 55% 21% 62.3% TIME IN COMMUNITY 1 - 4 YRS........ o% Oe O% 100% 1.6% 5 - 9 YRS........ 0% 33% 33% 33% 4.9% 10 - 14 YRS...... O% O% O% 100% 4.9% 15+ YRS.......... 11% 7% 65% 17% 88.5% GENDER MALE............- 9% 12% 62% 18% 55.7% FEMALE.......... 11% 4% 56% 30% 44.3% AGE 18 - 24 YRS...... o% O% 75% 25% 6.6% 25 - 34 YRS...... 6% 19% 38% 38% 26.2% 35 - 44 YRS...... 6% 11% 56% 28% 29.5% 45 - 54 YRS...... 14% ot 71% 14% 23.0% 55 - S59 YRS...... O& ot 100% o% 3.3% 60 - 64 YRS 0% O% 100% o% 4.9% 65+ YRS.... 50% O% 50% o% 6.6% ANCSA MEMBER? UNSURE. . 50% ot 50% o% 6.6% YES. . 9% 9% 53% 28% 52.5% NO.. . 4% 8% 68% 20% 41.0% CONTACT W/DENALI UNSURE........... o& 100% 0% O% 1.6% YES... cece eee eee 0% O% 86% 14% 11.5% NO... cece eee eee 11% 8k 57% 25% 86.9% DITTMAN RESEARCH CORP. DENALI COMM. PUBLIC AT-LARGE DEC 2001 n=408